TextUs Reviews

Templates, ease of use, speed track day-to-day communication quickly.

I wish that it connected better with our companies API, I have to manually add contacts which is the most time consuming part of the process. I can use my companies pre-set texting templates, but I can't personalize the templates so I just add manually into the textus Chrome Extension.

Also, I have to uninstall and reinstall the chrome extension maybe once a month. Sometimes daily if I work from my laptop versus company-provide PC.

Speeding up candidate communications. I use it to piggy-back on my emails to candidates to get them to review my email and have the experience feel more personalized.

The layout and easy to add new contacts.

There is nothing I dislike about text us

candidate's reply to text us more than calls.

I have always been impressed with TextUs. Their customer service is unmatched and any issues we have (either user questions or rare technical difficulties) are always answered and resolved swiftly and efficiently.

Nothing, they do an excellent job and I have no complaints at this time.

Easy and quick communication with our clients. Saving valuable time and connecting with our database to quickly log all text communications with our clients. Helping with marketing as well.

I like the support they give, easy to use menus and pricing.

Nothing - it's simple and meets our needs perfectly.

Ability to reach candidates quickly and efficiently.

I like that TextUs is easy & convenient. I have the mobile app as well. So if I miss a message on my computer it comes straight to my phone. Their IT/tech team is always quick to e-mail when there are major issues with the system. They also respond whenever I submit tickets about issues that I have, and they always follow up on the issue until it's resolved.

I don't like scheduling campaigns to go out & the system goes down, sometimes they are sent out of order and/or to the wrong person.

They're always quick to notify us when an issue has arisen and quickly fixes it in minimum 24-48 hours.

It's immediate for both send and reply. You are able to schedule messages to be sent out at a later time. I love how it's been integrated into our system for documentation purposes.

Nothing! Well, you allow associates to block us...LOL

Direct and immediate contact with our current/future associates. Faster communication.

Easy to use. Very simple and easy to use. It has everything I need and doesn't have a lot that will clutter up the experience.

If I had to say, the automation is a little tricky, I don't use it for work but if I could or needed to simpflying it would be nice.

It helps me communicate easily with candidates.

I like that I can text all my drivers at one time and stay connected with them.

The opt out feature is not my favorite feature.

It helps stay in contact without always having to make a phone call.

What I like best about TextUs is how fast, secure and convenient it is to talk with our patient and/or their parents. Our patients love how convenient it is to communicate through TextUs.

I honestly cannot think of a thing that I dislike about TextUs thus far and I have been using it for going on 6 years now.

TextUs helps us to get messages quickly out to our patients and allows them to easily communicate with our office any questions or concerns they may be having.

It's an effective way to communicate with our field staff.

No dislikes thus far; all positive. It has bridged the ability to communicate quickly with our field staff.

Saved texting threads for reference in future dates has been the most significant feature.