Browse Software
List Your Product
Loading...
TextMagic Reviews

User Rating

4.5/5 (Based on 250 Ratings)

Rating Distribution

  • Excellent

    75.6%
  • Very Good

    13.6%
  • Average

    3.6%
  • Poor

    1.2%
  • Terrible

    6%

User Sentiments

Ease of Use, Reliable Service, Good Value, Extensive Integrations

Inconsistent Message Delivery, Poor Customer Service, High International SMS Pricing, Limited Mobile App Functionality

Do You Use TextMagic?

Write a Review

Review Summary

User reviews for TextMagic highlight its ease of use, cost-effectiveness, and fast delivery rates, particularly for sending bulk messages and scheduling reminders. However, users also express concerns about pricing, particularly for international messages, and inconsistencies in delivery. Some users note a lack of advanced features like picture messaging or CRM integration, while others praise the intuitive interface and responsive customer service.

Pros

  • Easy to use interface, simple and efficient for sending SMS.
  • Allows sending to multiple recipients with custom sender ID.
  • Offers scheduling and tracking, providing insights into campaign performance.

Cons

  • Pricing can be high, especially for international SMS messaging.
  • Customer service has been reported as inconsistent in quality.
  • Limited reporting features compared to more advanced solutions.

AI-Generated from the text of User Reviews

Reviews
a

antony

December 12, 2024 Source: Trustpilot.com
good responses on Textmagic
I usually get good responses to my marketing onTextmagic. I also find it easy to use!
Read more
AU

Anonymous User

December 4, 2023 Source: G2.com
"I've been using this service for 3 years."
What do you like best about Textmagic?

I love that I can use my landline number and get the texts messages on my PC, get email notifications of the texts, and even use the TextMagic app so I can receive work texts on my personal phone that uses a different phone number. I've been quickly assisted by a knowledagle person when I've called cutstomer support. Price, integrations, implementaion have all been great and easy! I use it every day.

What do you dislike about Textmagic?

The app on my phone works great and I use my web browser to use TextMagic on my PC. But the "desktop app" started having loading problems so I stopped using it and that is why I do it from the web browser instead.

What problems is Textmagic solving and how is that benefiting you?

The ability to use a landline phone number as a "textable" phone number so my customers have another form of contact to reach me. I needed an actual landline for my business purposes and I'm glad I can use the same number to send and receive texts through the TextMagic service.

Read more
AU

Anonymous User

November 19, 2023 Source: G2.com
"I signed up to complete text messages and got a full survey suite."
What do you like best about Textmagic?

Large number of Technical functions and design make the service amazing.

What do you dislike about Textmagic?

Nothing really but perhaps a few features could be tweaked but support is good and they look at isssues.

What problems is Textmagic solving and how is that benefiting you?

It manages the end to end text flow and allows integration with other business processes.

Read more
AE

Andreas E

October 5, 2023 Source: G2.com
"SMS service of our choice"
What do you like best about Textmagic?

We do like the great choice of possibilities which are easy to adapt and use.

What do you dislike about Textmagic?

There is actually nothing we really dislike.

Recommendations to others considering Textmagic:

We have tried different services but finally chose TextMagic because of many reasons like usability and the variety of possibilities. Last but not least it is the overall package we think is great for our size of a company.

What problems is Textmagic solving and how is that benefiting you?

We use TextMagic to do parts of our customer communication. We benefit from the possibilities to reach most of our customers this way.

Read more
AU

Anonymous User

September 5, 2023 Source: G2.com
"Easy, simple and saves time"
What do you like best about Textmagic?

We have tried several texting systems for our patients as this is hands down the easiest, simplest and has saved our clinic time.

What do you dislike about Textmagic?

I really can't think of anything other than it took us too long to find TextMagic!

What problems is Textmagic solving and how is that benefiting you?

We do not use it for marketing as noted above as that was the only option. Being able to get word out to our patients if there is a weather issue as well as the normal appt text reminders.

Read more
AU

Anonymous User

July 21, 2023 Source: G2.com
"Easy to use and affordable without monthly contracts"
What do you like best about Textmagic?

Ease of use, no monthly contract, top up credit when you need to use it.

What do you dislike about Textmagic?

Haven't found anything yet to didlike...

What problems is Textmagic solving and how is that benefiting you?

Customer follow ups

Read more
AU

Anonymous User

June 26, 2023 Source: G2.com
"Easy and good value communication with clients via my email client to/from their mobile phone"
What do you like best about Textmagic?

Easy and good value communication with clients via my email client to/from their mobile phone

What do you dislike about Textmagic?

There is nothing I can think of to dislike

What problems is Textmagic solving and how is that benefiting you?

We don't use textmagic for SMS marketing, we use it for client support.

We needed some way to easily send texts to clients before and whilst they travel with us and Textmagid delivers that.

Read more
MH

Mary H

June 19, 2023 Source: G2.com
"Great tool for communicating with all of my employees quickly and efficiently"
What do you like best about Textmagic?

Text Magic is so easy to use. I can send a text to all of my employees or just employees in certain groups that I've created. One of the most important tools I use for communication.

What do you dislike about Textmagic?

I would like to be able to turn off replies.

What problems is Textmagic solving and how is that benefiting you?

Easy communication with employees when they may not be logged in to work email.

Read more
AU

Anonymous User

June 15, 2023 Source: G2.com
"EXCELLENT SERVICE SRART TO FINISH"
What do you like best about Textmagic?

EXCLUDING DUPLICATE FROM FILES, AND PRESENNTATION OF TEXT

What do you dislike about Textmagic?

NOTHING IT IS A GREAT SERVICE KEEP UP THE GREAT SERVICE

What problems is Textmagic solving and how is that benefiting you?

BRINGNG IN INSTANT RESPONSE AND BROADCASTING

Read more
BC

Brittany C

March 6, 2023 Source: G2.com
"Love Text Magic"
What do you like best about Textmagic?

Very convenient to use. The best option that I found. It came recommended by someone else, and I see why.

What do you dislike about Textmagic?

Not sure. I'm happy with TextMagic and will continue use.

What problems is Textmagic solving and how is that benefiting you?

We target to specific lists and can respond back.

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed