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Textdrip Reviews

User Rating

4.8/5 (Based on 109 Ratings)

Rating Distribution

  • Excellent

    88.1%
  • Very Good

    8.3%
  • Average

    3.7%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Ease of Use, Excellent Customer Service, Effective Automation Features, Good Deliverability Rate

Mobile App Functionality, Credit Pricing, Confusing Account Setup, Limited CRM Integrations

Do You Use Textdrip?

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Review Summary

Textdrip is generally well-regarded for its user-friendliness, ease of integration, and affordability. Users appreciate the platform's ability to automate lead follow-up, send mass text messages, and provide timely customer support. However, some users express concerns about the high cost of credits and limitations in the mobile app, including the lack of a robust sorting feature and advanced functionality. Despite these minor drawbacks, Textdrip remains a popular choice for businesses seeking a cost-effective solution to streamline their client communication.

Pros

  • Easy to use interface and fast integration.
  • Customer service is responsive and helpful.
  • Provides a costeffective way to reach leads.
  • Automation features save time and increase efficiency.

Cons

  • Mobile app could use some updates and improvements.
  • Limited customization options for themes and designs.
  • Credit costs can be high, especially for automation.
  • Automatic credit refills may not be flexible enough.

AI-Generated from the text of User Reviews

Reviews
jm

jen m

January 2, 2024 Source: G2.com
"Great company to get better leads"
What do you like best about Textdrip.com?

I found the system easy to use and that potential clients did respond. I am happy with system and support. Also the leads have been real and made some good money so far.

What do you dislike about Textdrip.com?

I like to talk to more humans to fix problems. The staff is very chat freindly but never to get them on the phone.

What problems is Textdrip.com solving and how is that benefiting you?

Well so far the leads have been decent and actually made some money off of them

Read more
CG

Camille G

January 2, 2024 Source: G2.com
"LOVE TD"
What do you like best about Textdrip.com?

It is user friendly, the chat is almost always available and able to help! When TD is not working or there is system complications they always give credits for the inconvience.

What do you dislike about Textdrip.com?

There is no calendar to schedule apppointments. I would like to have it all on there and not have to use another scheduling app.

What problems is Textdrip.com solving and how is that benefiting you?

Not having to use my personal phone to always txt clients.

Read more
MH

Mikia H

December 13, 2023 Source: G2.com
"Text Drip honest review"
What do you like best about Textdrip.com?

TextDrip is a standout gem for professional communication on Chrome! The colors add a nice touch. Messaging clients is a breeze with those user-friendly tools, and that auto-text feature? It's a real winner! But the best part? It keeps everything so organized. TextDrip is perfect for keeping client conversations smooth and structured."

What do you dislike about Textdrip.com?

Recently there was a nationwide outage but everyone has been compensated for the inconvenience.

What problems is Textdrip.com solving and how is that benefiting you?

There was a nationwide outage but we have recently been compensated for the lost of time.

Read more
KH

Kamaron H

December 11, 2023 Source: G2.com
"Customer service"
What do you like best about Textdrip.com?

Customer service is always helpful and they respond in a timely manner.

What do you dislike about Textdrip.com?

Text drip credits cost too much & your text gets blocked sometimes.

What problems is Textdrip.com solving and how is that benefiting you?

Not using my own cell phone.

Read more
KD

Kyle D

November 16, 2023 Source: G2.com
"Ease of Use"
What do you like best about Textdrip.com?

Text drip allows me to automate speaking with my clients and set appointments that much easier. It's an invaluable tool.

What do you dislike about Textdrip.com?

The onboarding can be tedious but once learned, the app is amazing.

What problems is Textdrip.com solving and how is that benefiting you?

I am the only employee in my business so text drip is like having 10+ employees communicating with employees.

Read more
AU

Anonymous User

November 15, 2023 Source: G2.com
"Easy to follow up on leads and let your work, work itself"
What do you like best about Textdrip.com?

Very user friendly and easy to use, can easily implement lead data to follow up on possible oppurtunities, customer service is always prompt, i use this app daily 7 days a week, the number of features as well as being able to respond to clients through the phone app is essential, takes less than 5 seconds to integrate text drip to other lead software.

What do you dislike about Textdrip.com?

Wish I could get more credits for the same money as my line of work is a numbers game requiring exposure to lots of people

What problems is Textdrip.com solving and how is that benefiting you?

staying on top of large amounts of leads at a time as well as transitioning them to alternative ghost campaigns to pull them back

Read more
TM

Trent M

November 6, 2023 Source: G2.com
"Excellent!"
What do you like best about Textdrip.com?

TextDrip streamlines our customer engagement and marketing efforts. It's the complete package, making it the best texting platform for businesses across the globe. We can't imagine running our business without it.

What do you dislike about Textdrip.com?

Nothing. It works like a charm. Best platform out.

What problems is Textdrip.com solving and how is that benefiting you?

Being blocked by carriers

Read more
BL

Brian L

October 30, 2023 Source: G2.com
"TEXTDRIP IS DRIP"
What do you like best about Textdrip.com?

What I like about textdrip is the afforadablity for what it is. They are defiently and industry leader.

What do you dislike about Textdrip.com?

I have nothing to say or dislike about textdrip.

What problems is Textdrip.com solving and how is that benefiting you?

IT helps me with my day to day by sending out automatic msgs to leads

Read more
KS

Kyle S

October 30, 2023 Source: G2.com
"I enjoy being able to reach thousands of people at once with good deliverability."
What do you like best about Textdrip.com?

I love the user-friendly interface and gift cards for my employees.

What do you dislike about Textdrip.com?

It doesn't have an option to remove landlines and DNC on the upload like the old software I used called OnlySales. That was very nice and convenient

What problems is Textdrip.com solving and how is that benefiting you?

Mass outreach

Read more
AD

Anthony D

October 29, 2023 Source: G2.com
"Makes my work exponentially more efficent"
What do you like best about Textdrip.com?

The ease of use when it comes to inputting lead contact into the system as well as the utility of the number of features available.

What do you dislike about Textdrip.com?

I have no complaints as of this moment. I haven't needed to use customer support yet

What problems is Textdrip.com solving and how is that benefiting you?

The repetitive parts of my job that could be easily automated

Read more

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