Text Request Reviews

User Rating

4.7/5 (Based on 817 Ratings)

Rating Distribution

Excellent
76.3%
Very Good
19%
Average
2.9%
Poor
0.5%
Terrible
1.3%

User Sentiments

User-friendly Interface, Efficient Customer Communication, Extensive Integrations, Helpful Customer Support

Occasional System Outages, Limited Text Character Count, Confusing Text Thread Organization, Inconsistent Mobile App Performance

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Review Summary

Overall, users find Text Request to be an effective solution for sending and receiving text messages. They appreciate its ease of use, reliability, and various features such as scheduling, templates, and analytics. Many users highlight its role in improving communication with customers, boosting sales, and enhancing efficiency. However, some users have encountered occasional technical issues and have expressed concerns regarding pricing.

Pros

Userfriendly interface simplifies message creation and sending.
Automation capabilities streamline communication and save time.
Realtime reporting provides valuable insights into campaign performance.

Cons

Limited customization options may restrict advanced user requirements.
Occasional technical glitches might cause disruptions in service.
Customer support responsiveness could be improved for better user experience.

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Reviews

Krystina

November 21, 2024 Source: Trustpilot.com

Text Request is the best texting program!

Text request is helpful with keeping my teams messages organized! It is a quick and effective way for us to communicate with our clients. Text messaging is becoming the quickest way to get a response most times.

Micah

November 21, 2024 Source: Trustpilot.com

My experience with Text RequesStreamlined Communication and Excellent Support with Text Requestt has…

My experience with Text Request has been great due to its user-friendly interface and excellent customer support. The company excels at providing seamless communication tools, such as group texting and automation, which make it easy to engage with customers efficiently and effectively.

Mathnasium of South Westminste

November 18, 2024 Source: Trustpilot.com

Great Business Texting Vendor

Text Request makes communicating with customers and prospective customers streamlined. We have seen a higher response rate and quicker response times through texting than with other platforms. Our customers have noted the convenience of being able to reach us on a platform that is organic for them.

Kelly

November 15, 2024 Source: Trustpilot.com

Responsive to my request for help.

I am not a techy person at all, but they walked me through the whole process and made it easy!

Cheryl

November 10, 2024 Source: Trustpilot.com

Best way to reach our clients

Best way to reach our clients. Response is much better than email communication. Highly recommend.

Andrew Blomberg

November 5, 2024 Source: Trustpilot.com

Love this product and everything it…

Love this product and everything it allows me to accomplish on a daily basis. Easy to text and track conversations and customize fields.

Rick

November 5, 2024 Source: Trustpilot.com

The Text Request staff went above and…

The Text Request staff went above and beyond to get us up and going quickly. The user experience is easy. The pricing is very reasonable.

Alison Videto

November 4, 2024 Source: Trustpilot.com

I love how easy it is to use

I love how easy it is to use, to customize, and it keeps our clients happy.

Reynaldo

November 4, 2024 Source: Trustpilot.com

Easy app Easy life

I feel that TextRequest makes my life easier because I can notify or inform any person about personal, business or medical matters when they don´t take the call. Also, it´s better because they have all the information wrote and avoid any misunderstanding

Anette D

October 30, 2024 Source: Trustpilot.com

Extremely helpful!

I started using TextRequest, and I couldn't be happier with the experience. It is user-friendly, making it easy to communicate with clients. The notification system is reliable, ensuring I never miss an important message. I also appreciate the ability to organize conversations. Overall, I highly recommend it to any business looking to enhance their customer interactions.