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TestRail Reviews

User Rating

4.5/5 (Based on 727 Ratings)

Rating Distribution

  • Excellent

    58.9%
  • Very Good

    35.6%
  • Average

    4.5%
  • Poor

    0%
  • Terrible

    1%

User Sentiments

Ease of Use, Jira Integration, Comprehensive Reporting, Test Case Management

UI/UX Needs Improvement, Limited Customization, Occasional Performance Issues, Lack of Bulk Editing

Do You Use TestRail?

Write a Review

Review Summary

Users generally find TestRail easy to use, efficient for managing test cases, and providing helpful reporting features. The UI is intuitive, making it easy to navigate and understand. Automation features are praised for their effectiveness in reducing manual testing efforts. Collaboration features enable seamless communication and task management among team members. Additionally, TestRail effectively integrates with various tools and platforms, enhancing its functionality and streamlining workflows. However, some users have experienced occasional glitches, emphasizing the need for improved stability.

Pros

  • Intuitive interface: Easy to navigate and learn, streamlining the testing process.
  • Extensive features: Offers a wide range of features for comprehensive testing, including test case management, requirements management, and defect tracking.
  • Integrations: Seamlessly integrates with popular tools like JIRA, Jenkins, and Slack, enhancing collaboration and efficiency.

Cons

  • Pricing: Can be expensive for small teams or individual users.
  • Limited customization: Some users may find the customization options limited, restricting their ability to tailor the platform to their specific needs.
  • Reporting: Reporting capabilities could be improved to provide more detailed and insightful analytics.

AI-Generated from the text of User Reviews

Reviews
GA

Gor A

June 20, 2024 Source: G2.com
"QA automation engineer about TestRail"
What do you like best about TestRail?

I like API integration with automation frameworks, such as Playwright and Typescript!

What do you dislike about TestRail?

I don't have any dislikes or negative fidbacks about Testrail!

What problems is TestRail solving and how is that benefiting you?

It is a tool for managing tests, QA processes, execution and reporting

Read more
MC

Mayur C

January 9, 2024 Source: G2.com
"We as a team having wonderful experience to maintain test cases of our product."
What do you like best about TestRail?

Handling test rail for fresher is very easy, number of features are also good than other products.

What do you dislike about TestRail?

For now we are facing some UI issue of testrail.

What problems is TestRail solving and how is that benefiting you?

Our organisation has reported to increase in filters, Testrigor solved that problem and now it's easy to apply filter to make our work easier.

Read more
SS

Sharmila S

December 21, 2023 Source: G2.com
"Review for Test Rail"
What do you like best about TestRail?

I have been using testrail for the past 2years, Cost efficient and Easy in Use, I am able to save my valuable time.

What do you dislike about TestRail?

When i click a test case, it should open in a new tab but it opens in the same tab.

What problems is TestRail solving and how is that benefiting you?

I am able to analyze the deployment works and how it has been performed

Read more
AU

Anonymous User

December 20, 2023 Source: G2.com
"TestRail is TRULY an Industry Standard"
What do you like best about TestRail?

TestRail is an industry standard in Software testing. It has a streamlined and easy to use design that makes our testing process run smoothly.

What do you dislike about TestRail?

The only thing I can say negatively about Testrail is that I wish the Reporting feature was a bit more extensive and customizable.

What problems is TestRail solving and how is that benefiting you?

Without TestRail, we would be using Excel spreadhseets to contain all of our data and test results. As an educational organization, we do teach our participants about using spreadsheets for testing data but we have always explained that this is not the best method to use. TestRail helps us better organize all of our testing data in a way that makes it easy for our participants to use.

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AU

Anonymous User

December 20, 2023 Source: G2.com
"Good Tool for testing."
What do you like best about TestRail?

JIRA integration and traceability is the best part of testrail.

What do you dislike about TestRail?

Using of test trials among different projects.

What problems is TestRail solving and how is that benefiting you?

It automates our testing, and it helps us review and have a good traceability of our product before it's live in PROD.

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AU

Anonymous User

December 19, 2023 Source: G2.com
"One of the best tool for managing software testing"
What do you like best about TestRail?

1. Easy to create test plans and test case for multiple features at once.

2. Ability to configure test cases in combination for different environments and browsers, OS etc. 3. Can generate detailed reports to present to stakeholder and management.

4. Integration with Jira eases the need to map to a user story / bugs / task

5. The test plan hierarchy helps to create test cases easily and it helps reduce redundancy between test cases.

6. Very easy to navigate using the user interface.

7. Ability to lock a test plan where it can no further be modified.

8. Capable to run test cases in multiple environments and check the run history.

8. Can easily download in PDF / excel and email them to stakeholders.

What do you dislike about TestRail?

1. Creating test cases in can be tedious sometimes

2. Reporting system is a little complicated to understand and utilize effectively.

3. Searching for a past completed story is difficult unless to navigate from Jira.

What problems is TestRail solving and how is that benefiting you?

TestRail helps our team with the test case management, so all info is in one place. It helps with treceability of stories / bugs. We have multiple releases and we can easily configure the dashboards, test suotes and test runs, so we are not spending too much time in managing these activities instead of actually testing the software.

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AU

Anonymous User

December 19, 2023 Source: G2.com
"Best tools I've used for the last 6 years"
What do you like best about TestRail?

UX is perfect you can build your test plans and see the progress. Integration with Jira is good enough.

What do you dislike about TestRail?

Reports need some improvements.

Would be good to integrate with Automation tools like Endtest

What problems is TestRail solving and how is that benefiting you?

Test Planing

Quality Control

Measuring progress

Read more
AS

Amrutha S

December 18, 2023 Source: G2.com
"Amazing experience and the best tool to use."
What do you like best about TestRail?

User friendly and best tool to use and it has the best ways of creating test suites.

What do you dislike about TestRail?

Everything is awesome and nothing to dislike.

What problems is TestRail solving and how is that benefiting you?

We are able to create separate sub suites for test cases and amazing test run sections.

Read more
pk

pawan k

December 13, 2023 Source: G2.com
"Testrail is very good platform to conduct test"
What do you like best about TestRail?

Testrail content publish and process, assessing test

What do you dislike about TestRail?

Defect, it has a bug you can watch any other person's test answers and marks

What problems is TestRail solving and how is that benefiting you?

Trainies test and assignements

Read more
AG

Anish G

December 13, 2023 Source: G2.com
"streamlining test management"
What do you like best about TestRail?

user friendly interface, efficient test case organization and robust reporting capabilities

What do you dislike about TestRail?

test rail's pricing for small team sizes

What problems is TestRail solving and how is that benefiting you?

streamlines communication among team members, enhances collaboration and offered detailing reporting

Read more

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