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TestFairy Reviews

User Rating

4.9/5 (Based on 16 Ratings)

Rating Distribution

  • Excellent

    93.8%
  • Very Good

    6.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use TestFairy?

Write a Review
Reviews
AU

Anonymous User

October 28, 2020 Source: G2.com
"Best service to track your issues and get feedback from users"
What do you like best about Testfairy?

The following are the features which I love the most:

- Easy to integrate with Jira

- Can view the video sessions of the user

- Can manage all your application here

- View crashes, analytics, battery usage, performance

What do you dislike about Testfairy?

I am using this service for a pretty long period and I found everything perfect. Just the costing is a bit high

Recommendations to others considering Testfairy:

Its an awesome app to track the mobile application stats and user feedback just go for it

What problems is Testfairy solving and how is that benefiting you?

We integrate testfairy into our apps to get feedback from the client and analyze the application performance.

Read more
AP

Asaf P

July 5, 2020 Source: G2.com
"Most useful recording tool around"
What do you like best about Testfairy?

Well, overall - Everything.

But in more details:

a. It helps me understanding what's going on in my product

b. Very easy to track bugs and complains from users.

c. Every new feature follows up by a deep overlooking in Testfairy to see how it was integrated in the system.

d. Product planning - while planning the next product, we have to answer some questions .

e. Specific screens function - allows us to go directly to screen we would like to revisit.

f. The support of the team is above the industry standards, they are available almost 24/7 and always help us with ongoing questions and issues.

All the above can't be done without Testfairy , i recommend this tool for every product/design teams.

What do you dislike about Testfairy?

The UI could be better and newer, but the value of the product overcome it.

What problems is Testfairy solving and how is that benefiting you?

As mentioned before:

1. New products analysis.

2. Existing products revisits.

3. Bugs

Read more
LV

Lijin V

October 24, 2019 Source: G2.com
"Testfairy is Good Mobile Bug Tracking Tool"
What do you like best about Testfairy?

Advanced and simple step to just a shake is needed to report the bug. It's really good to track bug when testfairy is integrated with the app. also we can enter a session in real time and help a user to solve an issue. we can easily invite the testers and from testfairy itself we can create bug.

What do you dislike about Testfairy?

It's not mandatorily showing about the screenrecording to the user.

Recommendations to others considering Testfairy:

Use all feature and try to take testfairy paid feature

What problems is Testfairy solving and how is that benefiting you?

Real time bug tracking and consoling also real time crash reposting throw mail.

Read more
VU

Vishnu U

October 22, 2019 Source: G2.com
"Testfairy real time bug tracker"
What do you like best about Testfairy?

It's really easy to track bug when testfairy is integrated with the app. also just a shake is needed to report the bug. also we will get realtime consoling too.

What do you dislike about Testfairy?

sometimes the bug reporting alert simply popup.

Recommendations to others considering Testfairy:

dont miss any bugs. track all bugs with testfairy

What problems is Testfairy solving and how is that benefiting you?

when we give app to user to test when a bug is occured it was really difficult to find the issue before testfairy integration. now we can see the screen recorded video and corresponding console. so we can track and fix the issue very fast.

Read more
NK

Nahid K

May 2, 2019 Source: G2.com
"TestFairy gets the job done!"
What do you like best about Testfairy?

We frequently hold bug bashes with various stakeholders and TestFairy makes it easy to upload/install builds for distribution! We had issues in the past with getting builds distributed to our team members with complicated instructions, but now it all works with the tap of a single link. We're able to automate build generation with TestFairy's upload API to automatically generate builds as well which is a plus.

What do you dislike about Testfairy?

Responses given when uploading builds via the API can get a little annoying to work with considering you receive like 4 different URLs of which only 1 is really useful. The learning curve was a bit tough, but it all makes sense now. It'd be nice if a majority of the features weren't up-charge options that'd cost a pretty penny if you were to take advantage of everything.

What problems is Testfairy solving and how is that benefiting you?

With HockeyApp soon to be deprecated, we needed a new solution for build distribution of our mobile apps. TestFairy gets the job done!

Read more
RO

Rafael O

April 4, 2019 Source: G2.com
"Best Mobile Testing Platform"
What do you like best about Testfairy?

Testfairy can capture videos, logs, crashs, device info, and user feedback. It allows you to carry out internal and external beta tests. It increases the productivity of testers, improves the communication of testers and developers and increases visibility of what is being tested.

What do you dislike about Testfairy?

It could improve the monitoring of users in production

What problems is Testfairy solving and how is that benefiting you?

With testfairy we can perform beta testing with hundreds of people to collect functional problems, device compatibility issues or user's feedbacks on app usability during the development cycle.

Read more
JA

John A

April 3, 2019 Source: G2.com
"You cannot do the job right without TestFairy."
What do you like best about Testfairy?

The video recording, file distribution, and integration with Jira are key for us. I have recommended this to colleagues in the same field. The ability to easily group and distribute builds to alpha, beta, and partners based on custom defined groups is much better than the primitive features allowed by the online stores. We use the Jira integration for all projects... the auto-ticket feature and the Jira plugin that allow the video and logs directly into a ticket means the developers don't need to go to the TestFairy dashboard to see the details; it is all right there for review in Jira.

What do you dislike about Testfairy?

That is a tough one. Some additional query filters would be good.

Recommendations to others considering Testfairy:

Look around but it is a waste of time... TestFairy is the best product for mobile testing by far.

What problems is Testfairy solving and how is that benefiting you?

Cross-platform mobile application development and testing. It allows us to work efficiently as a team and respond immediately to issues.

Read more
JO

JJ O

April 3, 2019 Source: G2.com
"TestFairy simplified mobile development and testing for a distributed team"
What do you like best about Testfairy?

The ability to capture application logs and user interactions in real-time has made TestFairy an invaluable part of our app development efforts. The wealth of information that TestFairy captures is essential to my team's testing and debugging efforts.

What do you dislike about Testfairy?

TestFairy is great. If I had to pick one complaint, it would be that there is sometimes a few minutes of lag between an action occurring on the app, and the action being received by TestFairy. However, this is quickly resolved by waiting a few minutes for TestFairy to refresh.

What problems is Testfairy solving and how is that benefiting you?

I work as a research assistant in a lab at a major US university. My team works with a remote app developer. TestFairy has been essential to quickly communicating our feedback to the developer during our weekly meetings. Because of TestFairy, I can show the developer exactly where/when bugs occurred, what actions I was taking to produce those bugs, information about the device which triggered the bug, and I can even show them the application logs that were created by my app at that time.

After we finish development, we plan to use TestFairy to monitor usage of our app during a usability study.

My boss described TesFairy as "worth every penny" multiple times following our weekly meetings. I don't know what I would do without TestFairy.

Read more
NY

Nissan Y

March 28, 2019 Source: G2.com
"We couldn't have done it without TestFairy"
What do you like best about Testfairy?

With TestFairy we can monitor both the user behavior and system bugs.

What best, which have saved us many times, is that we can enter a session in real time and help a user to solve an issue.

What do you dislike about Testfairy?

It could be great to have some more analytics metrics and data statistics based on user profiles.

What problems is Testfairy solving and how is that benefiting you?

The worst thing for a business is to go blind into the market. With TestFairy you know if people are using your product, if they handle the UX and if the product is running properly.

Read more
AU

Anonymous User

March 21, 2019 Source: G2.com
"Test fairy has been a game changer for us"
What do you like best about Testfairy?

Seamless testing and integration with tools like bitrise. Support extremely responsive and professional.

What do you dislike about Testfairy?

We would like to have a unified view of all crashes of all testers that we can pipe into slack for example.

What problems is Testfairy solving and how is that benefiting you?

I wouldn't know of a more convenient way to deliver the app to many testers and receive their feedback immediately.

Read more

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