TeamHeadquarters Reviews

Above all, I like the comprehensive nature of the app. My business is developing apps for other businesses - I'm really a service provider. My team in India and I use the app every day - all day to track support and projects. I was using Jira but it didn't support my business the way I wanted it to.

Now, we have tickets, tasks, projects, problems, and team reporting all in one. My clients login to their portal and I've never been happier about the organization of our work. I don't regret making the move to TeamHeadquaters. I only regret that I didn't do it sooner.

It would be great if there was a tighter link to Google Drive. That's about it. My work around is that I can paste links to the shared Google doc - no problem. It's not really a problem for me.

Organization and overall project vision. I'm tracking multiple projects, and clients at the same time. Without extreme organization of support, tasks and projects, I wouldn't have a chance and I wouldn't last long. THQ provides me with the tools I need to organize all my teams' work and have meaningful, professional discussions with clients.

Supportive for large enterprises for asset management as well as self-help desk for customers

there should be more control over the pricing.

changes should be there as not supports iphone application.

More changes on Web-based application

Great cross-functional visibility for department wise tickets and a balance between project management, time tracking, and support ticket control.

The system can send reples to the customer via the ticket. There is no need to send the email outside the system .

The system can freeze and it forces you to restart the browser

We use this to manage our customer service email box. We can efficiently store and mange our email requestsq