TCP TimeClock Plus Reviews

What I like best about using TCP is it's user friendly, and the reports that can be ran are so helpful

At times when there is overtime and I run my daily headcount report. It does not separate straight time over time and I have to do it manually. which is very time consuming. I have to call CS to get help.

I like the option of having the camera. It keeps people from punching for another person

The integration via API with Oracle HCM is fantastic, and is fantastic the integration with Oracle Time and Labor via APIs as well.

very easy to use. so intuitive.

the application doesn't have the integration via API to get the schedules, it must be via txt file, it would be awesome if they develop this part.

managing the punches of the employees is almost in real time, it means that TCP send this punches frequently to Oracle Time and Labor and it helps to the supervisor check the timecard f the employees quickly.

TCP helped us customize every step of our timekeeping process; creating a smooth transition for our hourly employees and greatly reducing data entry for our front office staff. We love TCP!

No downsides. One minor change we would make is to have the option to round time on reports. We go through dozens of cost codes each week and having a report that reflected time rounded up or down would be ideal.

Our employees were tracking time on paper before TCP! They can now change work orders (cost codes) via an app on their device quickly and keep their projects moving. Previously we were collecting the paper time sheets and manually entering them into two different spreadsheets (two types of time tracking for payroll and work order) and now we simply run a report for total time and we're done. Across the board our business is saving time using TCP.

Ease of Use, teaching new employees is always a breeze. Being able to provide new hires with both the online and app versions is great.

Sometimes the app will take a while to load the company information

Keeping Track of accrual hours and the ease of pulling reports had helped my work rate.

TCP TimeClock Plus is very easy to navigate. Easy to review punches and PTO hours. It's a huge plus that someone is always available to assist with questions I may have and give a thourough explanation and/or instructions if needed.

Would be nice to hide features that aren't needed.

Time Tracking

Easy payroll updates

After initial training, Tech Support has to be my favorite. They are quick to answer and are willing to state they don't know, but will follow up, and they DO follow up!

While I understand it, my least favorite part of TCP is that I have to pay for each person that is using the software. It is a per person license fee. Since our staff flucuates frequently, it is akward making sure that I have enough licenses to cover the staff needs, and then at peak, adding licenses, signing updated contracts, etc. I DO appreciate that when peak is over, I am paying a lower amount, due to the fact I have a lower number of users. This is not a complaint, just my least favorite part.

Our previous time and attendance system was an antique and our scheduling software was in a spreadsheet format that was not easily shared between managers. This software has given our managers the ability to schedule staff quickly and easily with the ability for staff to get their schedules almost instantly on the app. This makes for happier employees and managers, and due to the scheduler templates in TCP, our managers are saving quite a bit of time when creating their schedules. We have a few employees that work in multiple departments, and this software allows all managers to see the schedules of other departments, thereby allowing them to see available segments for their employees. Previous time off requests were slips of paper that could be easily lost or misplaced. Now there is a digital request, and answer, and our employees know when their time off request is approved. Managers also have a record of when the request was submitted, whether is was 2 months before the requested date, or just 2 days.

The ease of adding an employee and the reports that I need are perfect.

There is no easy way to figure things out without contacting support.

It is easy for an employee to clock in and out using an app on their phones or on a computer.

They have excellent customer support. The support staff are very knowledgeable and always very helpful.

I cannot think of anything I dislike, it's a great product.

The integration with PRISM HR makes processing payroll very efficient.

As someone who was not as familiar with time clocks and time sheets, TCP was quick to assist with understanding how to set up my employees with the right requirements. They were even able to talk me through custom reporting and requests.

Love the ease of use with this product. Would recommend!

At times, employees have issues with the geo fences and system not allowing them to log time punches.

TCP solves the time tracking for our employees. Their dash boards and setup allows me to know which employees need to make adjustments to their times or when there is a meal break violation.

The best thing about Time Clock Plus is the personal support you get. Everytime I call I get help right away.

Web based, subscription model. Sometimes affected by internet issues.

Since going web based, they have help with limiting punch locations.