Home/ Chatbots Software/ TARS/ Reviews
Take pay-per-click conversations rate to the next level
79.3%
19.4%
0.9%
0%
0.4%
Easy to Use Interface, Excellent Customer Support, Extensive Integrations, Variety of Chatbot Templates
Limited UI Customization, Occasional Bugs/Glitches, Analytics need improvement, Limited Language Support
Overall, Tars users commend its intuitive user interface and ease of use. They find its features, such as the customizable dashboards and reporting capabilities, comprehensive and valuable. The platform's ability to integrate with various systems and automate tasks is also praised. However, some users indicate that the platform can be complex to set up initially and suggest improvements in customer support responsiveness and documentation quality.
AI-Generated from the text of User Reviews
I like how easy it is to use product. The design is simple and make things straightforward. It really helps us get things done more easily. Overall, the product is both reliable and easy to use, which makes it a great choice for us.
I have no dislikes about this product. It's exceptional in every aspect, providing a seamless experience. The features, usability, and performance are all outstanding, making it a top choice for me.
They continually update their AI solutions to stay current with the market trends, which is a major positive aspect. Their commitment to innovation results in the delivery of excellent features.
I love that the staff at TARS are all about making something happen. If it doesn't work how you think, they work with you to get it right... which is usually myself doing something weird. TARS is an amazing tool to help users and gain leads. It has a great track record. Now with a template library, it is so easy to set up and use for many situations from real estate to agencies to support. I have used the tool for years and unlike many tools out there, TARS has been a solid and great tool in my arsenal of web tools. It has been completely worth the money. If you are considering this tool for simplifying your workload as a small business or a lone corp marketing agent... this is the one you need. Top ten in my toolkit.
I'd love a feature they don't have, I'd love it to read emails, look for specific ones and use the bot patterns to process the email as the bot would. Just a way to add more lead options. I love the tool. There really is not a down side to the tool or their staff working with us on the tool. While it's not a fail for the TARS tool set, it is a want from me.
This is the tool you need, one of my tops ten!
I needed to help vendors of my site sell more items in the marketplace and to help vendors work on their site changes when the office staff were offline. This tool saves my company money and time to handle common questions and issues that users have. We also use the data later to make our process cleaner and better for the vendors. It is simply the best, most flexible chat bot self help tool I use and offer to my clients. I have tried others and nothing compares to the flexibility the tools offers, the support the TARS team offers or the new features always coming down the pike.
They integrated into the system I work with smoothly and fixed the bugs quickly
I haven't encountered any significant difficulties yet.
They manage to send messages through the CRM platform to the WhatsApp bot and update back on the platform about the user's answer.
It was perfect working with srikanth. He understood the issues very quickly and helped us to fix the glitches in a short time.
There is nothing as of now. They provide good service
There was an issue with the API
This little comment to say a word about Mr Arjun Rana. A professional, friendly advisor. Always attentive and very responsive.
The version doesn't support the french language.
HelloTars helps us with date format in french language.
Building an automated chat that our customers actually used and reduced calls amount.
Changes can take a lot of time and meetings especially for other languages (not English)
Reducing calls and giving written information for customers
I like the flexibility of the Tars chatbot design tool. I've been using the Tars platform for a long time to create chatbots for my clients for their landing pages and Lead
generation. Srikanth & Arjun at Tars has always supported me in completing my projects & client's requirements on time. I've always been learning something new while working with them. They are amazingly supportive and guide me to complete my projects on time.
Thank you both of you for the support, Srikanth & Arjun.
Nothing, to be honest, not dislike, but sometimes I face difficulties analyzing the backend data. Not a big concern, but I'm looking forward that the Tars product team definitely bring new features to easily analyze backend data.
They are constantly improving their designs and adding multiple new functionalities, making a big difference in our experiences. It increased business performance & client expectation was fulfilled by using Tars.
Their support team ( especially Arjun & Rwitem ) and the quick responses and problem solving
Nothing comes to mind for the time being
Everything related to our Chatbot, Live Chat, WhatsApp ( from A to Z ), they have an amazing solutions and frequent updates, and they can cater the system to all our company's requirements
Arjun & Rwitam at Tars have been exceptional supports to our project. They take great care to assist and support us with all of our requests and prioritize them appropriately so we can ensure the quality of our care is always being met.
Sometimes requests can get lost as we send multiple requests at once to the Tars team, but eventually we are able to revive those as well.
Tars provides us with our automated and live chat solution on mobile app and website. It is key in connecting with our patients at any given time.
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It's not easy to know where to start. Since I first started with HelloTars, I immediately saw an increase in leads. Because the forms are fun and easy to use on mobile and desktop, I had more people complete long forms. The bots can be injected with personality that keeps people entertained and willing to continue.
Each of my bots are customized to my brand. Used as a pop up or leaving my site or social entirely still looks like my company giving respondents a feeling of consistency and safety.
Bonus! You can add animated files to your backgrounds. Your design choices are pretty limitless.
I can't think of any issues. When I run into a limitation, Ish at Tars makes it work every time. Upgrades and new integrations like Zapier are on what seems like an endless roadmap.
Tars is for the expert and novice alike. Anyone in sales is losing out by not automating the process of intake for new leads. As a digital company with very few humans, my Tars bots do a lot of heavy lifting for me. Allowing me to be more human to my clients.
Getting sensitive information and keep users engaged on long forms.