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TARS Reviews

User Rating

4.8/5 (Based on 232 Ratings)

Rating Distribution

  • Excellent

    79.3%
  • Very Good

    19.4%
  • Average

    0.9%
  • Poor

    0%
  • Terrible

    0.4%

User Sentiments

Easy to Use Interface, Excellent Customer Support, Extensive Integrations, Variety of Chatbot Templates

Limited UI Customization, Occasional Bugs/Glitches, Analytics need improvement, Limited Language Support

Do You Use TARS?

Write a Review

Review Summary

Overall, Tars users commend its intuitive user interface and ease of use. They find its features, such as the customizable dashboards and reporting capabilities, comprehensive and valuable. The platform's ability to integrate with various systems and automate tasks is also praised. However, some users indicate that the platform can be complex to set up initially and suggest improvements in customer support responsiveness and documentation quality.

Pros

  • Userfriendly interface and intuitive design.
  • Seamless integration with various cloudbased platforms.
  • Robust data security and compliance features.

Cons

  • Limited customization options for reporting and analytics.
  • Occasional performance issues during peak usage.
  • Lacks integration with some niche business applications.

AI-Generated from the text of User Reviews

Reviews
SB

Stef B

February 2, 2024 Source: G2.com
"The only choice for lead intake."
What do you like best about TARS?

It's not easy to know where to start. Since I first started with HelloTars, I immediately saw an increase in leads. Because the forms are fun and easy to use on mobile and desktop, I had more people complete long forms. The bots can be injected with personality that keeps people entertained and willing to continue.

Each of my bots are customized to my brand. Used as a pop up or leaving my site or social entirely still looks like my company giving respondents a feeling of consistency and safety.

Bonus! You can add animated files to your backgrounds. Your design choices are pretty limitless.

What do you dislike about TARS?

I can't think of any issues. When I run into a limitation, Ish at Tars makes it work every time. Upgrades and new integrations like Zapier are on what seems like an endless roadmap.

Recommendations to others considering TARS:

Tars is for the expert and novice alike. Anyone in sales is losing out by not automating the process of intake for new leads. As a digital company with very few humans, my Tars bots do a lot of heavy lifting for me. Allowing me to be more human to my clients.

What problems is TARS solving and how is that benefiting you?

Getting sensitive information and keep users engaged on long forms.

Read more
KK

Khushboo K

December 26, 2023 Source: G2.com
"Incredible tool for creating a chatbot"
What do you like best about TARS?

I like how easy it is to use product. The design is simple and make things straightforward. It really helps us get things done more easily. Overall, the product is both reliable and easy to use, which makes it a great choice for us.

What do you dislike about TARS?

I have no dislikes about this product. It's exceptional in every aspect, providing a seamless experience. The features, usability, and performance are all outstanding, making it a top choice for me.

What problems is TARS solving and how is that benefiting you?

They continually update their AI solutions to stay current with the market trends, which is a major positive aspect. Their commitment to innovation results in the delivery of excellent features.

Read more
NP

Neil P

September 5, 2023 Source: G2.com
"Tars - an amazing adventure to lowering staff costs and to generate leads"
What do you like best about TARS?

I love that the staff at TARS are all about making something happen. If it doesn't work how you think, they work with you to get it right... which is usually myself doing something weird. TARS is an amazing tool to help users and gain leads. It has a great track record. Now with a template library, it is so easy to set up and use for many situations from real estate to agencies to support. I have used the tool for years and unlike many tools out there, TARS has been a solid and great tool in my arsenal of web tools. It has been completely worth the money. If you are considering this tool for simplifying your workload as a small business or a lone corp marketing agent... this is the one you need. Top ten in my toolkit.

What do you dislike about TARS?

I'd love a feature they don't have, I'd love it to read emails, look for specific ones and use the bot patterns to process the email as the bot would. Just a way to add more lead options. I love the tool. There really is not a down side to the tool or their staff working with us on the tool. While it's not a fail for the TARS tool set, it is a want from me.

Recommendations to others considering TARS:

This is the tool you need, one of my tops ten!

What problems is TARS solving and how is that benefiting you?

I needed to help vendors of my site sell more items in the marketplace and to help vendors work on their site changes when the office staff were offline. This tool saves my company money and time to handle common questions and issues that users have. We also use the data later to make our process cleaner and better for the vendors. It is simply the best, most flexible chat bot self help tool I use and offer to my clients. I have tried others and nothing compares to the flexibility the tools offers, the support the TARS team offers or the new features always coming down the pike.

Read more
AU

Anonymous User

December 20, 2022 Source: G2.com
"Very committed and professional implementing team."
What do you like best about TARS?

They integrated into the system I work with smoothly and fixed the bugs quickly

What do you dislike about TARS?

I haven't encountered any significant difficulties yet.

What problems is TARS solving and how is that benefiting you?

They manage to send messages through the CRM platform to the WhatsApp bot and update back on the platform about the user's answer.

Read more
NA

Navya A

December 14, 2022 Source: G2.com
"It was Good working with Tars"
What do you like best about TARS?

It was perfect working with srikanth. He understood the issues very quickly and helped us to fix the glitches in a short time.

What do you dislike about TARS?

There is nothing as of now. They provide good service

What problems is TARS solving and how is that benefiting you?

There was an issue with the API

Read more
NC

Nejia C

November 23, 2022 Source: G2.com
"It was a very interesting experience."
What do you like best about TARS?

This little comment to say a word about Mr Arjun Rana. A professional, friendly advisor. Always attentive and very responsive.

What do you dislike about TARS?

The version doesn't support the french language.

What problems is TARS solving and how is that benefiting you?

HelloTars helps us with date format in french language.

Read more
MA

Maryam A

November 21, 2022 Source: G2.com
"Very professional and cooperative"
What do you like best about TARS?

Building an automated chat that our customers actually used and reduced calls amount.

What do you dislike about TARS?

Changes can take a lot of time and meetings especially for other languages (not English)

What problems is TARS solving and how is that benefiting you?

Reducing calls and giving written information for customers

Read more
SS

Shikha S

November 8, 2022 Source: G2.com
"Good Services & Support Team (Srikanth & Arjun)"
What do you like best about TARS?

I like the flexibility of the Tars chatbot design tool. I've been using the Tars platform for a long time to create chatbots for my clients for their landing pages and Lead

generation. Srikanth & Arjun at Tars has always supported me in completing my projects & client's requirements on time. I've always been learning something new while working with them. They are amazingly supportive and guide me to complete my projects on time.

Thank you both of you for the support, Srikanth & Arjun.

What do you dislike about TARS?

Nothing, to be honest, not dislike, but sometimes I face difficulties analyzing the backend data. Not a big concern, but I'm looking forward that the Tars product team definitely bring new features to easily analyze backend data.

What problems is TARS solving and how is that benefiting you?

They are constantly improving their designs and adding multiple new functionalities, making a big difference in our experiences. It increased business performance & client expectation was fulfilled by using Tars.

Read more
ME

Mohamed E

November 7, 2022 Source: G2.com
"A great solution for our company and an AMAZING support team"
What do you like best about TARS?

Their support team ( especially Arjun & Rwitem ) and the quick responses and problem solving

What do you dislike about TARS?

Nothing comes to mind for the time being

What problems is TARS solving and how is that benefiting you?

Everything related to our Chatbot, Live Chat, WhatsApp ( from A to Z ), they have an amazing solutions and frequent updates, and they can cater the system to all our company's requirements

Read more
US

Umamah S

November 7, 2022 Source: G2.com
"Great Experience with Tars Team (Arjun & Rwitam)"
What do you like best about TARS?

Arjun & Rwitam at Tars have been exceptional supports to our project. They take great care to assist and support us with all of our requests and prioritize them appropriately so we can ensure the quality of our care is always being met.

What do you dislike about TARS?

Sometimes requests can get lost as we send multiple requests at once to the Tars team, but eventually we are able to revive those as well.

What problems is TARS solving and how is that benefiting you?

Tars provides us with our automated and live chat solution on mobile app and website. It is key in connecting with our patients at any given time.

Read more

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