TargetX Recruitment Suite Reviews

TargetX integrates apps from other vendors to work seamlessly with their own tools. TargetX support is always eager to answer questions and resolve issues, as well as working to improve their tools and offer even more solutions.

Some features and settings are well-hidden. Lightning Experience is helping to make things more consistent so it's getting better.

We are making better use of leads we've imported, and more effectively managing communications with our prospects and applicants.

The User Interface, wealth of data and reporting capabilities.

It is so rich in features it can be overwhelming to new users.

Marketing to various stages in the recruiting pipeline. Increase in the number of prospects who become registered students.

The User Interface, wealth of data and reporting capabilities.

It is so rich in features it can be overwhelming to new users.

Marketing to various stages in the recruiting pipeline. Increase in the number of prospects who become registered students.

All the products of TargetX are helpful.

TargetX SMS; one on one texting was not being helpful

Admissions and Enrollment; Application review process made it so easy to make quick decision through workflows

All the products of TargetX are helpful.

TargetX SMS; one on one texting was not being helpful

Admissions and Enrollment; Application review process made it so easy to make quick decision through workflows

Ability to customize to fit our needs - we needed to add some custom objects and that has been very easy to do.

I am sometimes frustrated with email builder. The new email builder is occasionally tricky to get the text appropriately formatted. It will look ok in the preview, but the actual send looks different. Also, I don't particularly appreciate that the email campaigns have a built-in 'safeguard' which will put the email broadcast on hold if there is a 'significant change in the number of people it will be sent to. There have been occasions when I schedule an event email reminder on a Thursday (I am out of the office on Friday) to go out the morning of the Saturday event, and between the time I schedule the email and that morning, enough students have registered so that the broadcast is placed on hold. Once on hold, I have to go into the system and release the broadcast - which defeats the purpose of even scheduling the broadcast in advance.

Be sure to clarify your business processes first. Then, look at how you can utilize TargetX to do things most efficiently - don't just replicate what you are doing in your existing system. You need to look at how you can enhance the process. Then, look at what is delivered and see what other data you might need. If you are making any major changes - test in sandbox first and then migrate over. Also, use the resources offered by TargetX and the User Community - there is a great deal of knowledge and experience that is available to help you.

Completely automated our events process. Better able to communicate with students and track engagement with students. Also greatly enhanced our Admission Officers interactions with students and their ability to track their interactions with prospective students. In addition, we added drip campaigns which have been a huge lifesaver!

Ability to customize to fit our needs - we needed to add some custom objects and that has been very easy to do.

I am sometimes frustrated with email builder. The new email builder is occasionally tricky to get the text appropriately formatted. It will look ok in the preview, but the actual send looks different. Also, I don't particularly appreciate that the email campaigns have a built-in 'safeguard' which will put the email broadcast on hold if there is a 'significant change in the number of people it will be sent to. There have been occasions when I schedule an event email reminder on a Thursday (I am out of the office on Friday) to go out the morning of the Saturday event, and between the time I schedule the email and that morning, enough students have registered so that the broadcast is placed on hold. Once on hold, I have to go into the system and release the broadcast - which defeats the purpose of even scheduling the broadcast in advance.

Be sure to clarify your business processes first. Then, look at how you can utilize TargetX to do things most efficiently - don't just replicate what you are doing in your existing system. You need to look at how you can enhance the process. Then, look at what is delivered and see what other data you might need. If you are making any major changes - test in sandbox first and then migrate over. Also, use the resources offered by TargetX and the User Community - there is a great deal of knowledge and experience that is available to help you.

Completely automated our events process. Better able to communicate with students and track engagement with students. Also greatly enhanced our Admission Officers interactions with students and their ability to track their interactions with prospective students. In addition, we added drip campaigns which have been a huge lifesaver!

I like that it is user-friendly and customizable.

There are certain fields/features that aren't easy to report and get all of the information that you want. The new SMS system isn't reportable that I can find, and it doesn't log text messages to the student detail screen.

We use the system across campus. We've used it for housing, processing graduation, immunization tracking, and everything else. Any time someone says they are tracking something on a manual spreadsheet, I respond with let's talk, and we can usually find a way to track it in the system so they aren't having to keep that spreadsheet any more.

TargetX customer support along with the service offerings are unmatched in the higher ed recruitment vertical. We have been a customer for more than five years and have been very happy with the product offerings.

You have to use Salesforce which means you have to pay for a Salesforce license. It would be great if there was a bundled package where only one payment was made. We endured the growing pains of the smaller company and was able to partner with TargetX to create a solution that not only worked for us but other clients.

Automating recruitment whether that's via personal contact, digital marketing, or event driven. We are seeing results with the TargetX solution. Email deliverability is high and now we are engaging with our prospective students via SMS. Automating the recruitment workflow is a real possibility and realized at Lee.

I like that it is user-friendly and customizable.

There are certain fields/features that aren't easy to report and get all of the information that you want. The new SMS system isn't reportable that I can find, and it doesn't log text messages to the student detail screen.

We use the system across campus. We've used it for housing, processing graduation, immunization tracking, and everything else. Any time someone says they are tracking something on a manual spreadsheet, I respond with let's talk, and we can usually find a way to track it in the system so they aren't having to keep that spreadsheet any more.