Home/ Marketing Analytics Software/ TapAnalytics/ Reviews
Get complete marketing and reporting solutions with TapClicks
46.6%
39.6%
10.9%
2.4%
0.6%
Extensive Integrations, Customizable Dashboards, Excellent Customer Service, Automated Reporting
Data Connection Issues, Slow Data Refresh Rate, Limited Customization Options, Steep Learning Curve
Overall, reviewers found TapClicks to be a user-friendly and efficient platform for managing digital marketing campaigns. They praised its comprehensive reporting capabilities, customizable dashboards, and ease of use. Additionally, reviewers highlighted the platform's ability to integrate with various data sources and automate workflows, streamlining campaign management and improving overall efficiency. However, some users expressed concerns about the platform's occasional technical glitches and the need for more in-depth training materials for new users.
AI-Generated from the text of User Reviews
The ability to control what a client can see versus what we see. There are so many ways to use the software internally and externally. Internally we're able to track performance and see what we need to see while also having a dashboard for our clients that has all the information from the same campaigns but with the information laid out in a way the client can understand.
I would like to see more platforms available to connect. We have a few connections manually made with Tap Clicks, but there have been some glitches. I would like if there was some sort of alert that tells us when information isn't being connected, it can help us avoid what happened with us -- which was our client emailing us panicked that their campaign wasn't running because the dashboard showed no information.
Recently when using the platform we noticed that there were some cities in our widget that did not fit with the campaign we were running. We thought it was a glitch at first, but catching this in TapClicks allowed us to see that we had made a mistake on the platform. If it wasn't for TapClicks we might not have caught it as quickly and would've had some serious issues down the road. Being able to lay the information out in an easy-to-see way has been incredibly beneficial.
How useful the platform can be and how all the data from multiple source are pulled into one dashboard for easy conivence. I love how the data is always accurate
Some times I do get locked out of the account and I have to constantly restart my password or sometimes the connections break without us knowing and we have to dig in the backend to pull a report our selfs.
The business problem that tapclicks is solving for me is that it gives our clients an easy to use dashboard that has all of their data readily available for use at any time
The ability to pull in all data platforms into one easy to read report and the ability to maneuver and change the appearance, location and information
there are still some platforms that do not connect easily
They are constantly working on updates and taking our requests to the team to take action on
The ability to create a customer-facing dashboard to keep them in the loop on the day-to-day ad spend, metrics and logistics. I also love the ability to create internal dashboards that our team can look at from a birds eye view to see what changes need to be made.
Sometimes things break and it can take a little while to fix but overall the support team is strong.
The ability to share data with customers in a clear and effective way that can be tailored to specific client or global for many different clients within our agency.
Tapclicks is instrumental in my organization's success, allowing multiple data sources to be interwoven into a customized dashboard which I can then leverage to provide valuable insights into my client's campaign success stories.
Sometimes, the data fetch delay can be frustrating, but I do understand we have a lot of data out there to upload.
The key benefit is the ability to present campaign data from multiple sources, IE Google Ads, Simplifi, and Facebook. The ability to run custom reports with all of this data on one sheet is crucial. Our rep Steve has been SUPER helpful in assisting us create custom dashboards for reporting and viewing as well. He is the best!
Easy to use and work
All product data are available in Once place
Unable to Download Monthly report for all products in xls from tap click
Tap click Help us to see the product growth
It's user friendly and a great platform to manage plus organise
Refreshing time (sometimes), but it's fine
Tracking Productivity
There a so many different data connections. We run media on a ton of different platforms and there is a connection for everything.
Setting up data connections can be tricky. The process is thourough but easy to not understand what some fields mean when importing a data source. More detailed explanations would be welcome.
TapClicks is solving the problem of sending clients reporting every day.
Ability to integrate data from multiple marketing platforms in one place and use it to improve and simplify user experience.
Customization is limited in some of its features compared to some competitors but improvements are seemingly being made more regularly taking into account customer feedback.
TapClicks solves the problem of combining data from multiple data sources in one place. My team specifically uses the integration to get a wholistic view of campaign performance allowing easier monitoring of day to day execution.
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I have always appreciated the level of support that Tapclciks provides. They always have assistance ready to go to help answer my quesitons.
I would not say this is a "dislike," but I would love to see more API connections to less traditional data sources.
Smart connectors are your best friend!
Our agency has helped many of our clients get a better understanding of their marketing initiatives through the use of the TapClicks platform, which has helped us make informed decisions and changes using the many data insights TapClicks provides.