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Synerise Reviews

User Rating

4.5/5 (Based on 11 Ratings)

Rating Distribution

  • Excellent

    72.7%
  • Very Good

    9.1%
  • Average

    9.1%
  • Poor

    9.1%
  • Terrible

    0%

Do You Use Synerise?

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Reviews
JP

Joanna P

October 30, 2023 Source: G2.com
"Marketing Automation"
What do you like best about Synerise?

Synerise is a versatile platform, and what stands out the most are its exceptional customer segmentation capabilities. It offers a wide range of features, including segmentation, personalization, multi-channel marketing automation, and robust analytics tools.

What do you dislike about Synerise?

However, it's worth noting that navigating certain advanced features within Synerise can be challenging, and the complexity of the platform might be a potential drawback for users who are new to it or have limited technical experience.

What problems is Synerise solving and how is that benefiting you?

Synerise effectively addresses the critical issue of data segmentation. By aggregating customer data from various sources, the platform empowers users to create highly targeted and personalized marketing messages. This, in turn, results in more efficient and effective marketing campaigns, ultimately driving better engagement and conversion rates.

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BL

Bruno L

September 26, 2023 Source: G2.com
"Empowering Next-Level Personalization Through Synerise's AI-Powered Predictions"
What do you like best about Synerise?

Synerise shines with its AI-driven predictive insights. This feature elevates the realm of individualized personalization to new heights. Leveraging advanced artificial intelligence, Synerise doesn't just interpret but forecasts user behaviors, empowering businesses to take a step ahead, not just catch up.

What do you dislike about Synerise?

Synerise is growing really fast and is one of the most innovative AI Company in Europe. To take the best from the platform you need to have a well collected and mantained database/datalake that sometimes it takes time. But the outcome are rellay impressive in terms of personalization and predictive insights.

What problems is Synerise solving and how is that benefiting you?

Today, companies are driven by data. However, it's essential to extract value from this data and transition to being AI-driven. Companies should be proactive, not reactive, by anticipating user behavior rather than responding after events have occurred. Thus, the primary goal that Synerise enables us to achieve is predictiveness.

The second key aspect is integration. Large companies possess significant infrastructures, such as CDP, ERP, and CRM. Synerise is easily integrable and helps us overcome one of the most significant barriers to adoption.

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PC

Paolo C

September 25, 2023 Source: G2.com
"Unlocking the Future of One-to-One Personalization with Synerise's Predictive Analytics"
What do you like best about Synerise?

The standout feature of Synerise is its predictive behavioral analysis. This capability is a game-changer for one-to-one personalization. Using machine learning, Synerise not only analyzes but predicts customer interests, allowing businesses to be proactive rather than just reactive.

In a nutshell, it's not just about understanding past customer behavior; it's about foreseeing future actions. This predictive edge makes Synerise invaluable for personalized marketing strategies.

What do you dislike about Synerise?

While Synerise excels in predictive behavioral analysis and offers strategic insights through its Basemodel feature, there's room for improvement in the implementation phase. Specifically, the platform generates highly strategic and operational suggestions but falls short when it comes to seamless integration with some third-party software. This means that businesses often find themselves in a position where they have to manually implement these insights, which can be time-consuming and may require additional resources.

What problems is Synerise solving and how is that benefiting you?

Synerise is a game-changer when it comes to customer personalization and data-driven decision-making. Its predictive analytics allow you to not just understand but anticipate customer behavior, giving you a competitive edge. While it's true that some manual work may be needed for implementing insights with certain third-party software, the strategic value Synerise brings to the table far outweighs this limitation. Overall, it's a powerful tool for any business looking to elevate their customer engagement and make smarter, data-backed decisions.

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SS

Suraj S

March 20, 2023 Source: G2.com
"Robust & Agile"
What do you like best about Synerise?

It is one of the most robust CDPs for marketers looking to leverage the power of AI to elevate their marketing activities to the next level and deliver a seamless and personalized experience to the end customer.

What do you dislike about Synerise?

"Dislike" would be a harsh word to be used here; however, their lack of local data hosting in the MENA is a challenge considering the sweeping changes to the data laws across the GCC. However, they do provide custom-tailored solutions to customers when required to ensure they are in line with the required regulations.

What problems is Synerise solving and how is that benefiting you?

In a space dominated by tech giants with legacy products and rigid commercial structure, Synerise provides a robust solution that is agile to ensure brands and businesses can adopt the platform at an early stage with complete access to all functionality with the ability to scale up as they grow and not hurt their wallets due to the flexible pricing model.

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JS

Jakub S

February 28, 2023 Source: G2.com
"I don't know any other platform that develops in such a reactive way"
What do you like best about Synerise?

I worked with Synerise from the client and agency level. In both cases, the cooperation was very partnership-based. Each addressed problem or suggestion for the development of the platform met with a very quick analysis and solution was provided.

What do you dislike about Synerise?

This is both a plus and a minus, because a lot of space for low-code solutions, gives a lot of personalization possibilities, but you need to have these skills.

What problems is Synerise solving and how is that benefiting you?

- CRO

- Personalized Communication

- Analysis

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AU

Anonymous User

October 6, 2023 Source: G2.com
"World of opportunities"
What do you like best about Synerise?

Support from company.

Analytical and automation functionalities.

What do you dislike about Synerise?

No possibility for No code dynamic content development.

What problems is Synerise solving and how is that benefiting you?

It makes money based on data and user paths. It can analyze user at every level.

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AG

Agnieszka G

September 27, 2023 Source: G2.com
"Marketing Automation elevated to the next level"
What do you like best about Synerise?

What I like about Synerise is that when a customer asks me if something is possible, practically always the answer is yes. You just have to find a way to do it. Some of the tools on the market have certain limitations, here if one appears, the Synerise team tries to either find a workaround for it or address it in a road map.

The technical team supporting partners in their daily work is also great.

What do you dislike about Synerise?

The need to build multiple dashboards from scratch. On the one hand, this gives freedom and flexibility, on the other hand, it can be time-consuming.

What problems is Synerise solving and how is that benefiting you?

- AI driven personalizaton,

- Segmentation,

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ES

Ernest S

January 6, 2024 Source: G2.com
"Deficency of Data Analysis and Automation"
What do you like best about Synerise?

Their platform not excels in analysis providing valuable strategic insights through its Basemodel feature. The level of personalization and predictive insights it provides is not good. There is room for improvement in the implementation phase.

What do you dislike about Synerise?

When it comes to integrating insights from third party software Synerise requires some work, which can pose limitations for businesses. Their pricing structure not be suitable for all budgets potentially straining brands and businesses. Synerise empowers marketing campaigns some customers find that its focus on data analysis and automation lacks the touch they prefer.

What problems is Synerise solving and how is that benefiting you?

Synerises intuitive platform is unable to solve our businesss problems with data analysis and segmentation. By simplifying our marketing campaigns and targeting the customers at the time causes problems. This process is too much time taking.

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