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Syncbnb Reviews

User Rating

4.8/5 (Based on 93 Ratings)

Rating Distribution

  • Excellent

    90.3%
  • Very Good

    4.3%
  • Average

    0%
  • Poor

    2.2%
  • Terrible

    3.2%

User Sentiments

Excellent Customer Service, Reliable Calendar Synchronization, Ease of Use, Prevents Double Bookings

Limited Integrations with Other Services, Lack of Mobile Application, Limited Customization Options, Occasional Syncing Issues

Do You Use Syncbnb?

Write a Review

Review Summary

Overall, users praise Syncbnb for its user-friendly interface, ease of use, comprehensive features, and excellent customer support. They appreciate the ability to manage multiple properties, automate tasks, streamline communication, and generate detailed reports. Reviewers highlight the positive impact Syncbnb has had on their efficiency, productivity, and revenue. While a few users mention occasional glitches, most agree that the platform is reliable and offers exceptional value for money.

Pros

  • Streamlines bookings and availability across various channels, reducing the risk of doublebooking.
  • Centralized reservation management system simplifies operations for vacation rental businesses.

Cons

  • May require a learning curve for users unfamiliar with channel management systems.
  • Limited integrations with specific vacation rental software and platforms.

AI-Generated from the text of User Reviews

Reviews
P

Pierre

August 13, 2024 Source: Trustpilot.com
Great platform
Great platform. Very well done and intuitive UI. But above all they have the best customer support I have ever seen. Fast, real humans answering within 5 minutes. Always finding the solution to your problems. They should be taken as an exemple of best customer service.
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AU

Anonymous User

September 21, 2023 Source: G2.com
"Super"
What do you like best about Hosthub?

Great platform, easy and reliable, great support staff

What do you dislike about Hosthub?

Nothing I know of so far................

What problems is Hosthub solving and how is that benefiting you?

Adding channels

Read more
SK

Sanjeet K

June 28, 2023 Source: G2.com
""Best Channel manager to make vacational rental simple""
What do you like best about Hosthub?

Easy to use and smooth navigation. Best customer support, Always ready to help with your issues. Proximity and reliability of service.

What do you dislike about Hosthub?

All features are good but automatic message do not have last minute check in.

What problems is Hosthub solving and how is that benefiting you?

The smooth navigation and simple user interface allows me to synchronize dates between booking systems.

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Sb

Swapan kumar b

June 17, 2023 Source: G2.com
"interesting fresh companies with excellent service to customers"
What do you like best about Hosthub?

Even though I just manage one property, I have very few needs, and the system does its best to meet them. In addition, the client service is excellent—patient, encouraging, and polite.

Something I appreciate most about them is their willingness to take risks; if the system permits a double booking, they accept the liability. What dedication!

What do you dislike about Hosthub?

Absolutely Nothing. Compared to other people, I'm not as worried about a mobile app. A flexible guest payment channel, which is surprisingly lacking, and perhaps a staff of web designers to assist property owners who don't have the time to hire software developers or talent are some additional areas of the market where I think Syncbnb might gain market share and expand their product offering.

What problems is Hosthub solving and how is that benefiting you?

administering various reservations systems for our lodging establishment.Effective immediate time notebook synchronization gives me more time to work on growing my company.

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D

Dimple

June 13, 2023 Source: G2.com
"Hosthub: A Affordable Solution for Vacation Rental Management"
What do you like best about Hosthub?

Hosthub is very easy to use, even for people without experience in vacation rental management. Hosthub offers a comprehensive feature set, including channel management, reservation management, pricing management, reporting, and customer support.

What do you dislike about Hosthub?

Hosthub's prices are relatively high compared to other web hosting providers.

What problems is Hosthub solving and how is that benefiting you?

Hosthub's security features protect my website from hackers and other online threats. Their performance features ensure that my website loads quickly for visitors from all over the world. And their scalability features allow me to add more resources as my website grows quickly.

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D

Dimple

June 13, 2023 Source: G2.com
"Hosthub: A Affordable Solution for Vacation Rental Management"
What do you like best about Hosthub?

Hosthub is very easy to use, even for people without experience in vacation rental management. Hosthub offers a comprehensive feature set, including channel management, reservation management, pricing management, reporting, and customer support.

What do you dislike about Hosthub?

Hosthub's prices are relatively high compared to other web hosting providers.

What problems is Hosthub solving and how is that benefiting you?

Hosthub's security features protect my website from hackers and other online threats. Their performance features ensure that my website loads quickly for visitors from all over the world. And their scalability features allow me to add more resources as my website grows quickly.

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AA

AMJAD A

June 6, 2023 Source: G2.com
"Hosthub: Revolutionizing Short-Term Rental Management with Unmatched Excellence"
What do you like best about Hosthub?

As a user of Hosthub, what I like best about the platform is its seamless and efficient booking management system. It streamlines the entire process, from managing availability to handling reservations and guest communication.

The user-friendly interface of Hosthub allows me to effortlessly navigate through the platform and access all the essential features. I can easily create and update property listings, set pricing and availability, and manage bookings with just a few clicks. This simplicity saves me valuable time and eliminates the hassle of manually handling bookings.

One of the standout features of Hosthub is its integrated messaging system, which enables smooth communication with guests. I can easily respond to inquiries, address guest concerns, and coordinate check-ins and check-outs all within the platform. This centralized communication streamlines the guest experience and helps me maintain high levels of guest satisfaction.

Furthermore, Hosthub provides robust reporting and analytics tools, allowing me to track performance metrics, analyze booking patterns, and optimize my revenue strategies. These insights help me make informed decisions and maximize the profitability of my short-term rental business.

What do you dislike about Hosthub?

While Hosthub offers many valuable features, there are a few areas where I believe there is room for improvement:

Enhanced Integration Options: It would be beneficial if Hosthub could expand its integration capabilities with other third-party services commonly used in the short-term rental industry. This could include integrations with popular channel managers, smart home automation systems, or dynamic pricing tools. Such integrations would provide users with more flexibility and streamline their overall operations.

Customization Options: Offering more customization options within the platform would be helpful. Users may have unique branding needs or specific workflows they prefer to follow. By allowing more customization in terms of property listings, booking settings, and reporting formats, Hosthub could cater to a broader range of user preferences and business requirements.

Mobile App: While Hosthub's web interface is user-friendly, having a dedicated mobile app would further enhance convenience and accessibility. A mobile app would enable users to manage their properties and respond to guest inquiries on the go, providing greater flexibility and responsiveness.

Expanded Customer Support: While Hosthub likely offers customer support, expanding the available support channels (such as live chat or phone support) and extending support hours could improve the overall customer experience. Timely and responsive assistance can be crucial when users encounter urgent issues or have pressing questions.

These suggestions aim to enhance the already strong foundation of Hosthub and provide users with even more comprehensive and tailored solutions for their short-term rental management needs.

What problems is Hosthub solving and how is that benefiting you?

Hosthub solves several problems commonly faced by property owners and managers in the short-term rental industry, and these solutions directly benefit users like you. Here are some key problems Hosthub addresses and how they provide benefits:

Streamlining Property Management: Hosthub simplifies the complex process of managing short-term rentals. It centralizes all property management tasks, including listing creation, availability management, and reservation handling, into one platform. This streamlines operations, saves time, and reduces the administrative burden on property owners and managers.

Efficient Booking Management: Hosthub's booking management system automates and organizes the entire booking process. It enables users to handle reservations, update availability calendars, and communicate with guests seamlessly. This efficient booking management ensures a smooth and hassle-free experience for both hosts and guests, leading to increased guest satisfaction and positive reviews.

Maximizing Revenue Potential: With Hosthub's robust reporting and analytics tools, users can gain valuable insights into their short-term rental business. These insights include booking patterns, revenue performance, and occupancy rates. By leveraging this data, users can make informed decisions, adjust pricing strategies, and optimize their revenue potential.

Enhanced Guest Communication: Hosthub's integrated messaging system facilitates effective communication with guests. Users can promptly respond to inquiries, provide important information, and address guest concerns. By maintaining clear and efficient communication, hosts can enhance the guest experience, build trust, and increase the likelihood of positive reviews and repeat bookings.

Simplified Administrative Tasks: Hosthub automates various administrative tasks, such as generating financial reports, managing guest reviews, and handling payment processing. By reducing manual efforts and automating routine tasks, users can focus more on delivering exceptional guest experiences and growing their short-term rental business.

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SP

Simone P

September 8, 2022 Source: G2.com
"A Great Experience!"
What do you like best about Hosthub?

The attention to detail and the timeliness of the responses.

Janice has been highly professional in every step of the process; she efficiently set up everything and set clear expectations from the get-go!

The platform itself is easy to maneuver and synchronizes perfectly with all platforms.

I will without a doubt, continue to utilize host hob for the various property rentals I set up for renters.

What do you dislike about Hosthub?

It took me a long time to get an appointment to set up the revenue booster. That would be my only complaint.

I wish I could reply to all platforms directly from Hosthub

What problems is Hosthub solving and how is that benefiting you?

Synchronizing multiple calendars without having to go into each platform individually, which is very time efficient

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MM

Morgan M

August 27, 2022 Source: G2.com
"Best channel management you can dream of"
What do you like best about Hosthub?

Their team is super helpful. They answer any question I have and very fast. They also take care of my properties, they let me know if anything seems odd and needs verification.

What do you dislike about Hosthub?

I haven't seen any problem yet. The customer service team answered everything question/problem I had.

What problems is Hosthub solving and how is that benefiting you?

Having multiple channels for a rental is a must to make more money but it's complicated to handle without a channel manager. Hosthub handles all channels and avoids any double bookings. They even helped me and created a system specifically for my rentals. They went far beyond my expectation. I highly recommend them.

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LC

Lisa C

March 27, 2022 Source: G2.com
"Consistently caring, knowledgeable & effective customer service team"
What do you like best about Hosthub?

There are too many things that make this online channel manager the best. Start with the ease of set up. I didn't set it up - they took the reins and did it. Blink of an eye I am set up on 5 channels. Next, any time I have any questions, any one of the customer service team can help. I don't have to speak to the same person. They are all equally knowledgeable and caring. I have hit the wrong button, or forgotten to set something. They step in and make it right. During the initial set up, I had to set up each channel and then they had to bring them online. During the process we got double booked twice. I didn't know what to do. That's when I met their guarantee you won't have double bookings or they pay the fees. I hit the jackpot choosing this calendar scheduling manager. And all of this happened during and continues after my free trial period. I didn't have to pay for any of it until it worked smoothly. What a great concept! They would do the world a favor if all of their reps can jump into a clone machine and send little groups of them to other companies. Kudos to their training department for putting together an A1 team of experts. We vacation rental owners thank you.

What do you dislike about Hosthub?

There is nothing to dislike. The system works perfectly for me.

Recommendations to others considering Hosthub:

I highly recommend this online service to anyone who needs a channel manager. The product works perfectly and you'll fall in love with their CSR team in no time, as well.

What problems is Hosthub solving and how is that benefiting you?

The biggest problem I have to solve is managing 5 calendars from 5 different channels so we don't double book. Their set up was smooth and effective. No issues. The benefits I have realized? I get a good night's sleep knowing this team is doing all the heavy lifting. We are with them just over a month and already I have over $13,000 USD in bookings for a two bedroom villa in Florida for the next 90 days. Can't ask for more than that.

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