SyncApps Reviews

At the Fisher Center for Alzheimer's Research Foundation, we rely heavily on maintaining smooth communication with our subscribers and supporters. SyncApps has been instrumental in streamlining our data synchronization between Salesforce and Constant Contact, it was very easy to set up. The platform's user-friendly interface, reliable data transfer, and error-handling capabilities. Even if there may be errors that may arrise, their support team is willing and confident to help.

Though SyncApps serves us remarkably well, we did face some customizations that we needed help with from SyncApps. But as stated before their support team is on top of everything. Once past this hurdle, its benefits have far outweighed this minor inconvenience.

Before using SyncApps, one major challenge we had issues with the seamless synchronization of our dynamic user data across platforms – namely, between Salesforce and Constant Contact.

Their platform just works, and their support is outstanding.

Pricing is sensible.

I can't think of any cons since we started.

We are syncing NetSuite to MailChimp. We tested over five different vendors including Celigo and SyncApps was the best.

SImple to setup and use for a novice IT group. We are a small mom-and-pop shop and can do just enough in computers to get ourselves into trouble. So something as simple as this helps us grow our company.

We want to do more, but there isn't time to learn and take our API to connect to the next level. This issue isn't an issue with the product as much as we need to have more training.

It is simple to set up but for the more prominent features, make sure to take advantage of any training you can get your hands on.

Best connection from NetSuite CRM to Active Campain email marketing.

Product customization and support team services

At this time, nothing to say I dislike..

Connector between Constant Contact and Salesforce (two-way integration)

We picked SyncApps because it was the only connector that would support Dynamics CRM on-premise, and we needed a solid integration between CRM and ActiveSync.

Technical support (that's you, John ;-) ), both pre- and post-sales is sterling. It is the best we ever had with any partner vendor. Kudos!

The basic product is free, which is cool. However, after you throw in all the must-haves and nice-to-haves, the subscription can quickly cost a fortune.

Integration of heterogen systems. Saves us tons of data transcription and miscommunication errors.

There are many options for connecting MailChimp to Salesforce, and I have found SyncApps' solution to be the most flexible & easy to use, as well as priced appropriately for nonprofit organizations. Support is incredibly responsive and patient with questions! The in-app guidance is very helpful for getting things set-up.

A few things can be a bit confusing - difficult to understand when field mapping syncs or does not update records, order of operations on syncs. Support team was available to answer my questions though!

MailChimp to Salesforce, bidirectional sync

Easy to set up to sync with Salesforce and MailChimp with the assistance of the great support team who responds quickly to your emails. I like the ability to "Sync Now" to see if the changes I've made were correct. And the ability to use Marketing Lists in Salesforce allows for multiple groups syncing with just one sync profile. I have been able to set up the addition of contacts to the appropriate Marketing Lists using the Process Builder in Salesforce. Easy to add additional Salesforce orgs to our SyncApps account too. Now have automation for both orgs. Saves so much time and headache!

We have not encountered anything so far that we dislike.

SyncApps provides the ability to keep our MailChimp groups up to date using the syncing automation between Salesforce and MailChimp. Saves so much time!

SyncApps allows our company to integrate data from MailChimp to NetSuite. Our sales team loves it!

If you need assistance, all troubleshooting is done over email. There is no way of speaking to a live person.

Our company is able to provide the Sales Team with the email data in regards to open/clicks for every campaign.

Cazoomi's SyncApps linking SalesForce and Constant Contact are a huge, huge help to ensuring the data we want to use for marketing segmentation and outreach are easily managed and in sync between our CRM and email platform.

No downsides at all. The product is great, the level of support is amazing, and the price point can't be beat.

Making it a lot easier for sales and marketing staff to segment our CRM system for more tailored outreach to our customers and partners.

The representative I interacted with, John, was very quick to help me resolve my issue (something that has been causing me a lot of headache and problem). He was quick to answer and very helpful. I was able to resolve my issue on the very first interaction.

Initally I did have problems with account setup, but at this time, I no longer have any problems. From when I first began using the service, it appears customer service and account support has substantially improved.

I was having issues with our the Salesforce to Constant Contact integration, but are now resolved. This integration, however, has allowed our company to sync email address from Salesforce into our email distribution list in Constant Contact.