Syberworks Training Center Reviews

I was most impressed with the responsiveness and customization provided by Syberworks. LVMPD is a large organization with special training needs based on area of assignment. Having the ability to customize reports, user groups and online training was essential for our organization, and Syberworks delivered a great product.

I have no complaints about Syberworks, as they provided a great product at a fair price.

I would highly recommend this company to any small to large organization looking for a training management system.

We solved several problems by using Syberworks solution. Most notable is the ability to run and track online training and mandatory qualifications in a user friendly fashion.

The ability to easily add a document and create a new version that is linked to specific positions is incredibly valuable to us. The automated notifications are also a critical feature for us, along with the ability to print user transcripts and other reporting to help management stay on top of training for their work groups.

I haven't come across anything that I don't like or can't work with yet.

The ability to train online and document that electronically has greatly simplified and organized this area for us. It saves our managers time, reduces human error in documentation, and provides greater visibility, in real time, for our outstanding training requirements.

SyberWorks staff is very knowledgeable about the e-learning industry and can offer suggestions, tips and excellent support. You can count on them to assist you with set-up and day-to-day questions so you get the most out of the LMS. Product direction is both Customer and Industry focused and they will listen to your needs and ideas for future enhancements.

The LMS is very robust--many  business processes you may not need on day one are available as needs grow.  Most clients will be well-served by the standard system. The LMS handles organizations with complex or simple organization hierarchy with equal ease.  The security model allows excellent control over what part of an organization's information an administrator can access. Features for managing large numbers of online or classroom courses as well as other types of training like policies work well. Reporting is solid and inclusive. Overall everything you need is in included in a base license and a lot more.

The LMS is very stable. In my experience, downtime due to SyberWorks-caused errors is almost non-existent.    

The data model is solid and straight forward and the custom reporting capabilities allow you to write reports specific to unique internal or external client needs.

I don't have any specific dislikes--the LMS met our needs.

We have solved all of the typical online and classroom training needs--registration, enrollment, classroom and online course delivery and management, reporting (summarized and detail) etc..  Of great benefit is the fact that large numbers of clients and large numbers of training users can be served by this LMS. In my experience, we served corporate clients, university clients and association-like clients (our client having many member clients each with their own organization and a handful to hundreds of training users). We never felt held-back by the LMS in sales opportunities.

The flexibility of the platform. We develop online courses for our industry and sell the tuitions through industry associations. We are able to provide html registrations for our clients to register their own employees or members so the campus automatedly generates the userIDs and passwords. Plus we can sell the tuitions from our website with automated registrations.

We also like the testing ability of the platform, the auto grading, the reporting, the monitoring groups we can set up, the proctoring we can do, and the tickler feature to send out automated emails. Plus our administrators can make adjustments to courses and tests ourselves.

We understand that the campus has the ability to generate gift card coupons so they can be sold as gift cards for people to use to order courses.

Nothing at this time. We have been using the Syberworks platform for about 17 years now.

Because of their eCommerce features, the tickler automated emails, their html registration forms, and their automated generating userIDs and passwords it saves us a lot of time. We have courses in Spanish and English so we do have both languages that is useful in the construction industry.

I love the support and ability of the system to meet various needs. There are aspects to this system that we have not yet explored like reviews and job roles. Customer service is second to none. The reports allow you to see not just who has completed required training, but who needs it. This saves a lot of planning time. It is pay to play and the more users you have, the bigger the discount. This makes it very cost effective. It is not static, but rather there is continuous improvement to meet the needs of the customer. Syberworks personnel have collaborated to meet my growing needs and changes from day one with experience and knowledge to solve issues and work as a partner in growth.

Overall, this has been a great system. Many functions are very easy to perform, but you do need to have a Master User or Super User who understands what you are trying to accomplish for the company and understands the structure so that Syberworks can collaborate with you and meet your needs. There are no online instructions available to assist new users or administrators with how to work the features of your individualized campus set up.

Talk with the staff. You don't just get sales, you get support!

Syberworks has allowed me to have one LMS with multiple locations across the United States. By working with the Human Resource Information System provider, employees are automatically downloaded when hired and deactivated when terminated. This is an automatic process that updates regularly. In the past it was manual and prone to error. Reports and tracking are robust. Customized content specific to the business can be created and assigned with ease. Managers can see the activity of their direct reports and every employee has access to their own records and dashboard to manage training, due dates and system information to their advantage. Courses automatically show up if they are set on a time interval. As a company we were able to automate our testing for promotion, giving employees opportunity and access to improve their knowledge and pay. Management of the training function and data has been improved more than words can say with Syberworks.

The support staff is phenomena! useful - helpful - any requests we make are completed

nothing - we are very happy with all that we use

We have done computerized testing for over 100 users

The ability to easily track and monitor the progress of students. The layout/design of the LMS player. Willingness to work with us to design LMS to our specific needs.

There are no problems that can't be worked out by contacting Dave or anybody from their support team!

These guys will work with you one on one to make sure your LMS is set up EXACTLY the way you want it to look and function.

This program has allowed us to track individual students extremely easily.

Syberworks has cut the time we spent doing data entry, paperwork, and filing down by at least 75%. My employees are able to do more of the creative work they enjoy, and make progress on their long term projects and proposals. I meet once a week with my rep to discuss what's next, any issues, and how to deploy the next part of the program. I sat through a ton of demos, and they were the only company who said they could do the customization we were asking for.

The interface seems a little behind in its look and feel. The menu driven navigation can seem tedious at times. But the system does exactly what I need it to do.

If you need a customizable solution for training and compliance, without all the unnecessary extras and fancy look of some of the other LMS's, Syberworks is for you. The people are fantastic to work with and very responsive. The product delivers on what it claims to do, and the time and money you will save with implementation is worth it!

We were spending way too much time managing files and paper. I have talented people who felt bogged down by the amount of menial work I had them doing. Because of the compliance standards we have to meet with the state, we had to find a system that would work for both us and for the state auditors when they visit and look at training files. Also, now each person in our non-profit has access to see their own training dashboard and know when their training hours are due.

Support is great. Always available when you need them.

User interface is a little clunky. Although I think we are not using the most current interface.

No recommendations at this time.

Certification and training proof is the primary Use case.

Ease of setup, course content, customizing, support

So far I have not found anything that I dislike

After months of reviewing several LMS systems, Syberworks was the best fit for our company. Price and support have been excellent.

Providing national continuing education to the financial and insurance industry for over 10 years with SyberWorks