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Swordfish Reviews

User Rating

4.7/5 (Based on 85 Ratings)

Rating Distribution

  • Excellent

    74.1%
  • Very Good

    21.2%
  • Average

    3.5%
  • Poor

    0%
  • Terrible

    1.2%

User Sentiments

High Accuracy of Contact Information, User-Friendly Interface and Chrome Extension, Effective Data Enrichment capabilities, Fast and Efficient Performance

Occasional Data Inaccuracies, Limited Credit System, Occasional Bugs or Glitches, Chrome Extension Pop-Up Size

Do You Use Swordfish?

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Review Summary

Swordfish is a popular choice for finding contact information, particularly personal email addresses and phone numbers. Users praise its ease of use, accuracy, and ability to source data from multiple platforms like LinkedIn and Facebook. The Chrome extension is highly valued, and customer service is consistently commended for its responsiveness and helpfulness. While some users note occasional issues with data accuracy or the credit system, overall, Swordfish is seen as a valuable time-saving tool that delivers on its promise of connecting with hard-to-reach people.

Pros

  • Swordfish provides accurate phone numbers and emails for hardtoreach prospects.
  • The Chrome extension and user interface are easy to use and integrate seamlessly.
  • It offers a comprehensive database search with reverse searches for email and phone numbers.

Cons

  • The credit system can be expensive, especially for startups, and might run out quickly.
  • Sometimes, the phone numbers provided are outdated or incorrect, leading to wasted credits.
  • The Chrome extension popup can be intrusive and overlap with other tools, requiring careful positioning.

AI-Generated from the text of User Reviews

Reviews
BC

Bruce Conway

February 8, 2024 Source: Saasworthy.com
The best tool for direct contact info

We started using Swordfish last year after repeatedly getting bad data from an alternative platform and haven't looked back since.

The direct dial and cell phone data is a lot more accurate than who we were using before and the platform is easy to use and syncs straight to our CRM. 

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CS

Chris S

August 1, 2022 Source: G2.com
"The Best Tracking app in Business"
What do you like best about Swordfish?

The ability to use forensic data to track both leads and suspects that are abusive and a danger to corporates in their capacity and risk

What do you dislike about Swordfish?

The Twitter identification definitely needs a big upgrade as there is a surge in bot use and permanent suspension accounts immediately circumventing this

What problems is Swordfish solving and how is that benefiting you?

I've tracked down three criminals addresses, business, and their superiors to file misconduct reports

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TB

Thea B

July 12, 2022 Source: G2.com
"Cyber Sleuth Approved"
What do you like best about Swordfish?

I'm a Sr. Technical Recruiter in the Americas focusing on technical sourcing for cybersecurity professionals. I have a degree in cybersecurity, and I use OSINT to find candidates. Person of interest (POI) searches are time consuming and the value of this tool is the ability to get bulk contact information fast. I use LinkedIn Sales Navigator, and I can search and add contact information from the extension. I also scrape a lot of data from various websites and can perform bulk uploads quickly. This makes my recruitment marketing so much easier, because I can export the lists and upload it to my applicant tracking system. I then send SMS and emails to candidates. The real value of this tool is reducing time to hire in the recruitment process and speeding up sourcing. I consider this tool to be very cost effective as well. In one placement you will earn far more than the annual cost of this tool. Comparable tools cost more and aren't nearly as accurate. Swordfish has exceeded my expectations, don't hesitate to add it to your suite of recruitment tools.

What do you dislike about Swordfish?

I do not have any dislikes. If I did, the customer success team is very responsive. I'm sure they would address it.

Recommendations to others considering Swordfish:

Do not hesitate to add it to your suite of recruitment tools.

What problems is Swordfish solving and how is that benefiting you?

I am reducing time to hire and speeding up recruitment sourcing.

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TB

Timothy B

June 27, 2022 Source: G2.com
"If you are looking for mobile contact numbers this tool is the best."
What do you like best about Swordfish?

It has accurate mobile phone data and it is easy to use.

What do you dislike about Swordfish?

I wish the extension worked a little better.

What problems is Swordfish solving and how is that benefiting you?

It's helping us locate accurate mobile phone numbers.

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CL

Christopher L

May 24, 2022 Source: G2.com
"Can't be beat!"
What do you like best about Swordfish?

Their tool has a Zapier integration as well as a LinkedIn Extension as well as a Chrome extension. I'm never far from a contacts details as a result.

What do you dislike about Swordfish?

They don't have phone and email verification yet with the Zapier integration or bulk upload, but they are getting close I believe.

What problems is Swordfish solving and how is that benefiting you?

I'm getting the decision makers information so I can reach out to them personally and not get stopped by gatekeepers all the time.

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💻W

💻 Noel W

April 19, 2022 Source: G2.com
"Great tool to help you get a hold of those "hard to reach" people"
What do you like best about Swordfish?

Swordfish has been extremely helpful in our candidate outreach efforts. We were frustrated by not having direct contact information for people on LinkedIn/Indeed/Github/etc. Swordfish has been a welcome outreach channel for our team.

What do you dislike about Swordfish?

I wish I could move the Chrome Extension Side Tab down/up as needed. It currently overlaps with another tool we use and I have to hover in just the right spot to use them....

What problems is Swordfish solving and how is that benefiting you?

We are able to reach people we were not able to do before. Having direct email/phone has been extremely beneficial. We no longer have to rely on a "black hole" InMail (or similar)...we now often times also have the ability to email, call, and text.

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UN

Uma N

March 21, 2022 Source: G2.com
"Top company and totally pleased with customer service"
What do you like best about Swordfish?

good and prompt customer service. as soon as I put through an inquiry, it gets answered immediately and very politely. I use software to get emails and phone numbers

What do you dislike about Swordfish?

nothing except that it is expensive and no nothing is missing from the product and everything works properly.Nothing except the price. Some of the data is old data

Recommendations to others considering Swordfish:

definitely would recommend and I have used other data mining software

What problems is Swordfish solving and how is that benefiting you?

I need to get information about the profiles that I see on LinkedIn and this software does it for me. Yes I am more productive with swordfish. Yes biz performance is good

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AW

Andrea W

March 8, 2022 Source: G2.com
"Freedom and Faith from a SWORDFISH AI USER"
What do you like best about Swordfish?

Ease of use. Keeping track of my credits and linking the Chrome Extension and Bulk Enrich Files have reduced my work by 95%.

I evaluated and used another search engine company for the critical human data I needed for my current projects. SWORDFISH was so easy that I used up my trial credits on the first day because it gave me so much information, and I immediately signed up for the Professional Credits program, which is 400 credits per month.

What do you dislike about Swordfish?

Nothing that I have seen so far. Nothing is missing from SWORDFISH that I have seen since I began using it!

What problems is Swordfish solving and how is that benefiting you?

I have extensive excel sheets that require 100's of cell phone numbers by the city and I need to contact these professionals. Support showed me how to use Bulk Enrich Files and it has drastically reduced the time I was spending entering the data in manually.

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AU

Anonymous User

February 4, 2022 Source: G2.com
"Tool for the Modern Recruiter"
What do you like best about Swordfish?

Instant access to reach candidates through various mediums.

What do you dislike about Swordfish?

The only thing I don't like is that I run out of credits.

What problems is Swordfish solving and how is that benefiting you?

The biggest problem solver while using is time. It's easy and imports directly into our system.

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CS

Chad S

January 3, 2022 Source: G2.com
"Cell phone numbers > DMs > deals > quota > promotion!"
What do you like best about Swordfish?

1) good cell phone numbers that helped me get in touch with decision-makers, ultimately getting a promotion - 2) fantastic customer service!

What do you dislike about Swordfish?

Not much by way of email, but plenty of tools for that, cell phone numbers help you get in touch directly!

Recommendations to others considering Swordfish:

For $99 a month, totally worth it - closed on deal that paid for it for a year+

What problems is Swordfish solving and how is that benefiting you?

Not being able to quickly get in touch with decision-makers to progress deals or wiggle them loose, helping me close three deals last quarter, earning me a promotion!

Read more

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