Home/ Visitor Management Software/ SwipeOn/ Reviews
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Ease of Use, Professional Appearance, Timely Visitor Notifications, Comprehensive Reporting
Limited Device Compatibility, Occasional Software Glitches, Lack of Bulk Sign-In, Limited Customization Options
SwipedOn is a highly regarded visitor management system that users praise for its ease of use, professional appearance, and comprehensive features. The platform simplifies sign-in and sign-out processes, eliminates the need for paper logs, and effectively facilitates communication between visitors and staff. Although some users expressed a desire for more customization options, they generally found the software to be reliable and efficient. However, some concerns were raised about intermittent connectivity issues and the lack of Android app support in the initial versions.
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It"s effortless to use. Also, the tracking of visitors' info. It also allows you adapt it to your needs.
i wish it had the ability to allow the visitor to change the language.
We use it for visitor tracking. It allows us to know who is coming in, when and who they are coming to see. Also when they leave.
Sign in / Sign out for Staff members.
Fire Evacuation report.
capturing details of visitors and contractors to site.
unable to search specific timelines and dates for staff signing in and signing out.
much tidier and cleaner than sign in books and saves you having to try and read peoples hand writting.
SwipedOn is very easy to use and was easy to set up on our iPads and through their online portal.
I believe when the SwipedOn app auto-updates on the iPads, when it launches again, you have to manually select the pad ID before it is active again. I walk past them when I come into the building in the morning and they're just sitting there waiting for someone to sign them in again. Also, I had to find a way to lock down the iPads so that people couldn't close out of the SwipedOn app and do other things. Suggestions on how to do so weren't provided as part of the setup process.
We replaced an old, manual, paper and pen-based sign in process with SwipedOn. This makes our company look more technologically advanced (which we already were in most other areas) to visitors, and removes this workload from someone acting as a receptionist.
It is easy to use, to sign in, and is useful for trial evacuations
Adding a new device took time as we needed a modern device where it would be helpful to be able to use most devices.
Being able to track employees' attendance, knowing who is onsite at any given time. Is useful for payroll.
The visual of the IPad reminds visitors and staff to swipe in. I appreciate the emails from the swipedon team; they keep us on track. First time using swipedon, so I can't compare it to anyone else.
I dislike not getting everyone involved in the importance of the IPad; I may have to devise an incentive plan for our office staff to keep them engaged. An in-office reward program.
Swipedon is doing a great job. I would not change anything.
The visual of the IPad reminds visitors and staff to swipe in. I appreciate the emails from the swipedon team; they keep us on track. First time using swipedon, so I can't compare it to anyone else.
I dislike not getting everyone involved in the importance of the IPad; I may have to devise an incentive plan for our office staff to keep them engaged. An in-office reward program.
Swipedon is doing a great job. I would not change anything.
The ability to manage the devices in a way that works best for the business
The reliability of the software
The way we can use swipedon as a sign-in process but also a fire register
would be ideal to remove the 'visitor sign in' button off certain ipads (we use them for zones of the building)
this isnt possible
paper free, reliable, ability to sign in and out on a device in reception or on your own app
I can't praise the team and product that is swiped on enough. The updates just keep on coming always improving on what was and is an amazing app
Nothing. I cant think of anything i would change
It solves the security for the school. We know whos in and who they are meant to see
Its easy of use brilliant for safeguarding and letting people know they have a visitor
Nothing there is nothing I do not like about swipe on
No problems
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The devs have made a lot of improvements over the years, and the standard sign in/out experience is very easy to manage and complete. You can also make the sign in process more robust if required, and the employee check in feature is a good thing to have. Set up is a breeze, and the main thing to consider is where and how you want your check in devices displayed since there are a lot of third party options to consider in this regard. Customer support is generally responsive, even for lower-tier service users.
There are a number of paid add on services that might be useful to larger companies, but for the most part these add ons would likely be an unnecessary expense for smaller companies that don't have large offices or multiple locations.
We have not experienced any issues with the app for some time, and the improvements that have been made to the staff sign-in experience have gone a long way in this regard.