Home/ Survey/ User Feedback Software/ SurveyMonkey/ Reviews
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Best-in-class Professional Survey Software
58.7%
26.5%
6%
1.3%
7.6%
Ease of Use, Intuitive Interface, Variety of Question Types, Comprehensive Data Analysis Tools
Misleading Pricing Structure, Limited Free Features, Aggressive Auto-Renewal Policy, Poor Customer Service
Overall, users praise SurveyMonkey's user-friendly interface, ease of use, and wide range of features and question types. It is particularly valued for its ability to create and distribute surveys quickly and easily, making it popular among individuals, small businesses, and large enterprises alike. The platform's reporting and analytics capabilities are also well-received, providing valuable insights into survey results. However, some users have reported occasional glitches and technical difficulties with the platform, as well as a lack of advanced features and customization options, which may limit its suitability for more complex survey needs.
AI-Generated from the text of User Reviews
From the business side -> "It resembles the exact people mindset and it helps the organization to ensure whether they are in the right path".
From the employee/user side -> Questions are very interactive.
Can add more file formats for attachments
It is exactly reflecting the people mindset. Very beneficial for both the sides(employees/users and organization)
From the user stand point -> I can tell my exact feedback to the management in an professional manner though this tool.
From the organization stand point -> Can ensure that whether organization moves in the right direction
The simplicity and ease of use are second to none
For the most part there is nothing to dislike for a free or relatively cheap product. The logic can get confusing if you go too deep.
We use SurveyMonkey for all mannerr of survey's post-events, pre-events and even for non-survey items like certain dynamic intake forms.
I like that SurveyMonkey is easy to use and it's easy to quickly set up a survey, even with different question types. I also like that it is easy to share the survey with others. As a recipient of a SurveyMonkey survey I like that it's easy to read and easy to navigate.
I dislike that you have to pay to have more than 10 questions as well as to have any type of question logic. I wish a few more options were available with the free account. The paid version is somewhat expensive for personal use.
SurveyMonkey provides a quick and easy way to gather data and responses from my organization's members. It provides an easy way to collect information.
Survey Monkey is an excellent resource for feedback both from the user and admin perspective. Users can easily navigate with clear prompts, and the reporting features are beneficial.
I haven't identified any dislikes. I think Survey Monkey si great!
I use it to gather insights regarding our audience user experience with our products.
How user-friendly it is and how quick it is to set up a survey even if you have no IT knowledge. It is a great to for literally anyone to use. It is also quick and to fill out surverys.
Well there isn't anything I have found that isn't working well in my experience.
It is solving issues of getting feedback from multiple people and confidentially and easily.
Able to gather all the information easily and create questions that obtained information I was seeking. Quick way to poll for information.
Sometimes question you ask are not asked the right way to achieve the answers you are seeking. Still it's a quick way to be able to poll for information.
It allows you to do a quick sample or poll and use this for gathering data or focusing on research areas.
I've used both the 'free version' and the paid version of SurveyMonkey. Both are fantastic, based upon your needs. It has pre-formulated questions and great ways to break the information down. Customizable and easy to use!
I can't think of any item to dislike about SurveyMonkey. The paid version allows for the addition of logos, it's customizable and very easy to use. The free version is equally easy to use, but at a lower realm.
I wanted to know some feedback after the completion of a training session. The set-up of the survey was quite easy to complete and send out for completion by the audience.
It is INCREDIBLY easy it is to create surveys on the admin side, and to complete them on the user end. Anyone can use it even a child. You can collect data securely and effectively.
There is nothing to dislike about this product. It does what it sets out to do, and in terms of usability, it exceeds expectations of any other software I've utilized.
It's been helpful with sorting through and collecting data. Again, they could start having software surveys that reaches the admins and developers to assist with fixing any bugs.
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