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We were able to do everything that we wanted, for a very detailed evaluation that had over 90 permutations and provided a highly personalised report. The team are always on hand to help and we found them very responsive and very patient. The interface is straightforward, once you get the hang of it. We felt appreciated and valued as customers.
The number of options available means that initial onboarding can feel daunting. But their customer service team is very helpful and friendly and held our hands throughout. So whilst it is daunting, it is worth persevering.
It allowed us to serve very complex and involved surveys to prospective clients, who then received a highly personalised report that had over 90 different permutations. Only Pointerpro could provide the necessary level of sophistication.
I like the customizability of the tool, both in terms of the function and the aesthetics of the surveys. It allows us to shape it exactly how we want. I don't know of another tool with the same level of detail and adaptability.
The most difficult aspect of PointerPro is the learning curve to designing the surveys. The incredible power of the tool comes with a lot to learn in order to maximize one's use of it.
PointerPro has created a fully customizable survey, provided valuable research and data for our organization, which allows us to be better informed in our planning and decision making for the people we serve.
1. very intuitive UX
2. Leaderboard (we looked at 5 other quiz software tools and none had this)
very minor. When I'm at the results section, it takes several clicks to return to home to see list of other quizzes
We needed to send a series of learning quizzes to our employees (we called then Know Your Product) with a leaderboard to motivate use.
The best thing we like about this app is the ability to customize with our own branding in a variety of ways.
I find the conditional logic for programming a bit difficult but no show stopper.
We use Survey Anyplace to reinforce compliance training and online promotions for a variety of our client's brands.
It has a lot of tools which allows you to customize and make any change you want to. It also has many options and ways to create your survey, providing a positive experience for the user.
I couldn’t find a single thing that I disliked about it.
I’m using it for a research in my university, in Brazil. It was the only website that I’ve found that has the tools that I was looking for. SurveyAnyplace has a clean and intuitive survey-maker, that helps a lot.
Form, Questionaire and to do right level of customisation
Statistics collections and response tracking can be better
Getting Customer Insights and Team collaboration
Survey Anyplace provides our local non-profit with many ways to brand and personalize our survey instruments. That's important to our public image. I've found customer service to be superb and fast. The features are plentiful, flexible and fun! I used the "slot machine" feature at the end of a survey at a national convention to see if survey participants won a free pair of sunglasses. They loved it! We've stopped subscriptions to all other competing online survey companies in favor of Survey Anyplace.
This instrument can be a little more complicated than a basic survey tool. Question logic, in particular, really needs to be worked out in advance and it's unfortunate that question logic rules don't intuitively update if design changes are made (questions added or subtracted after question logic has been applied.) I also experience an occasional bug when the tool is attempting to save changes to a survey. It sometimes hangs up and never completes the save process. These are certainly not deal breakers for us though.
Affordable branding and recognition are important to us and Survey Anyplace makes that easy. Being able to use the instruments across a variety of devices has helped us administer surveys in large and small venues.
Was impressed with the high degree of customization available, we were able to use this to achieve a custom solution that would have taken a ton of time and resources to develop on our own.
There were formula features we would have liked to use that were only available in the enterprise package and couldn't justify the extra monthly charge for just those features.
Was able to create an assessment that led to multiple outcomes/pathways in an effort to drive next steps in a personal growth process.
The platform has a huge varity of features.
The learning curve is difficult at first, but easy after a while.
We needed to provided assessments to students using the software. Survey Anyplace was able to tailor our experience to match our needs perfectly.
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You can create engaging surveys, quizzes, and assessments quickly and easily, with robust PDF output that is a great takeaway for your audience.
It doesn't support javascript so you can't embed and tracking codes or format numbers without having to reach out to their custom development team for an extra charge.
PointerPro has given us a platform to create engaging experiences that provide personalized output for our prospects and customers.