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Support.cc by 500apps Reviews

User Rating

5/5 (Based on 4 Ratings)

Rating Distribution

  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

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  • Terrible

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Do You Use Support.cc by 500apps?

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Reviews
TH

Taras H

May 18, 2023 Source: G2.com
Optimal User-Friendliness Achieved!
What do you like best about Support.cc by 500apps?
In my experience, Support.cc emerged as a comprehensive and fully customizable customer support software. It provides extensive support, training, and access to other useful programs, making it perfect for new businesses aiming to enhance their customer service abilities. By seamlessly integrating Facebook, Instagram, and Whatsapp, I established an omni-channel support system with personalized workflows, self-service options, and pathways.
What do you dislike about Support.cc by 500apps?
Our requirements are flawlessly met by this solution, which has no drawbacks. It efficiently accomplishes its intended purpose.
What problems is Support.cc by 500apps solving and how is that benefiting you?
I had to offer customer support across multiple channels like web chat, social media, emails, and tickets, consolidating them into a single central hub.
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AG

Ashorna Georgine

May 16, 2023 Source: Trustpilot.com
Outstanding product and exceptional customer service.
Support.cc has revolutionized our team's operations. Its ticket management tool enhances productivity, while the knowledge base software organizes critical information. Real-time helpdesk reports and the chatbot function are standout features. Overall, Support.cc is an excellent solution for boosting productivity in customer care teams. The exceptional support provided by David through chat further enhances the positive experience.
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BM

Brad M

March 21, 2023 Source: G2.com
cc's Comprehensive and Streamlined Approach
What do you like best about Support.cc by 500apps?
Support.cc's customer support solutions are beneficial for companies of any size. Through the implementation of this software, we can swiftly and efficiently serve our customers by establishing a ticketing system and knowledge base.
What do you dislike about Support.cc by 500apps?
I derive great pleasure from using this app because it is both reliable and easy to use. As a busy individual, I have found that it helps me to save both time and money. For anyone in search of an app that is trustworthy and uncomplicated, I would highly recommend it.
What problems is Support.cc by 500apps solving and how is that benefiting you?
With the aid of support.cc, I have been able to automate a significant portion of my customer service needs. This application has a wide range of capabilities, such as overseeing knowledge bases and tickets. By utilizing this method, customer service and support can be executed in a proficient manner. Optimize Your Service Management with Support.
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AB

Angelo B

February 23, 2023 Source: G2.com
The fastest way to connect with visitors to our website!
What do you like best about Support.cc by 500apps?
Support.cc is a very cool app that helps us manage support requests and inquiries from customers. We can generate tickets, assign them to our team, and even build sub-tickets and allocate them to other team members using this software. It also helps us establish a consumer knowledge base and track client happiness. The nicest aspect of the program is that we can combine it with our other software solutions, such as live chat and chatbots.
What do you dislike about Support.cc by 500apps?
My group adores this product! It has greatly aided us in offering our clients immediate service. It has worked well for us, and it has been a wonderful addition to our team.
What problems is Support.cc by 500apps solving and how is that benefiting you?
I have been using Support.cc for the past few months. It has been working flawlessly. I have noticed remarkable improvements in customer satisfaction via live chat. The best part is that I am able to easily track the progress of my support requests and get notified once it is resolved.
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