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Supermetrics Reviews

User Rating

4.5/5 (Based on 777 Ratings)

Rating Distribution

  • Excellent

    61.8%
  • Very Good

    31.9%
  • Average

    3.1%
  • Poor

    1%
  • Terrible

    2.2%

User Sentiments

Ease of Use, Extensive Integrations, Automated Reporting, Time-Saving Functionality

Occasional System Errors, Slow Loading Times, Limited Data Availability, Confusing Pricing Structure

Do You Use Supermetrics?

Write a Review

Review Summary

Users generally praise Supermetrics for its user-friendly interface and seamless integration with various data sources. Reviewers find it particularly useful for data analysis and reporting, highlighting its time-saving capabilities and the accuracy of the data it provides. Additionally, the customer support is often mentioned as being responsive and helpful. While some users express concerns about the pricing and occasional bugs, the majority agree that Supermetrics is a powerful tool that simplifies data integration and analysis processes.

Pros

  • Import marketing data from various sources with ease.
  • Unlock powerful visualization capabilities for insightful analytics.
  • Save time and resources with automated data collection and reporting.

Cons

  • Steep learning curve may require initial training or support.
  • Limited flexibility for advanced customizations or complex integrations.

AI-Generated from the text of User Reviews

Reviews
TB

Tanner B

January 11, 2024 Source: G2.com
"Marketing Analyst"
What do you like best about Supermetrics?

Super metrics is a great product that allows you to have a tool as a part-time data engineer and connect to many different data sources. Connecting to the data, makes it faster again insights and make business decisions.

Supermetrics also has exemplary customer service with quick response times and while issues may take time to resolve. The team is always communicative about what is going on.

What do you dislike about Supermetrics?

Nothing significant comes to mind. The supermetrics team has built a great product with a good team.

What problems is Supermetrics solving and how is that benefiting you?

Supermetrics is helping us solve the problem of getting data, faster and more efficiently. The tool enables us to make better decisions because we have access to the right data.

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AU

Anonymous User

January 9, 2024 Source: G2.com
"Best Customer Support in the Business"
What do you like best about Supermetrics?

Very supportive customer service and easy-to-use interface.

What do you dislike about Supermetrics?

Our particular subscription requires that we work with CS whenever we want to switch our Datasources, since we're only allowed 6 different datasources at a time. This can take time and is inconvenient when we need to change.

What problems is Supermetrics solving and how is that benefiting you?

A data transfer problem between our social platforms and analytics platforms and a new data warehouse that doesn't have the connectors available.

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JR

Juliana R

December 29, 2023 Source: G2.com
"Supermetrics o melhor conector para dashboard."
What do you like best about Supermetrics?

A possobilidade de conectar muitas informações em um dashboard.

What do you dislike about Supermetrics?

às vezes ele sai do ar e tem que conectar tudo novamente.

What problems is Supermetrics solving and how is that benefiting you?

Dados em tempo real sem precisar consultar as plataformas.

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BM

Brian M

December 12, 2023 Source: G2.com
"Extremely useful tool to pull and organize data"
What do you like best about Supermetrics?

It's extremely easy to use and way more helpful than you might think if you haven't used it before. Data is pulled fast and reliably. Customer support has been great in my experience.

What do you dislike about Supermetrics?

Sometimes it isn't clear when metrics aren't compatible with one another (sometimes there isn't anything in the UI to provide clarity on this, you just get a general error message), and it takes some troubleshooting to figure out. This does not happen very often though.

What problems is Supermetrics solving and how is that benefiting you?

It expedites and automates data pulls, saving a significant amount of time. It helps keep data organized and in a format that is easy to manage.

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AU

Anonymous User

December 6, 2023 Source: G2.com
"Easy to use and powerful"
What do you like best about Supermetrics?

It's very easy to use, more or less drag & drop and you get what you want. Very nice to have a continuous updated stream of data for automation.

What do you dislike about Supermetrics?

The API is sometimes a bit ineffective in how it fetches data to do the filtering, I think that could be optimized differently.

What problems is Supermetrics solving and how is that benefiting you?

Fetching data easily from multiple platforms in a unified manner that's easy to transform in dashboards

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RV

Renae V

December 5, 2023 Source: G2.com
"Great for paid media reporting"
What do you like best about Supermetrics?

I love that you can pull all metrics together automatically and build then into Google Looker Studio. We report on organic and paid media, so having a system in place to easily pull metrics is so important to how I do reporting for my clients.

What do you dislike about Supermetrics?

It's a little pricy to get all the features.

What problems is Supermetrics solving and how is that benefiting you?

We need to provide marketing analytics for our clients on a consistent basis and we use Supermetrics to pull the data quickly and easily.

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AU

Anonymous User

December 5, 2023 Source: G2.com
"The supermetrics team are very reliable and helpful"
What do you like best about Supermetrics?

How easy the platforms is to use and work with.

What do you dislike about Supermetrics?

The limitations of the system like the amount of connections

What problems is Supermetrics solving and how is that benefiting you?

Connecting multiple data sources

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AU

Anonymous User

December 5, 2023 Source: G2.com
"Perfect for sharing data and insights with clients"
What do you like best about Supermetrics?

I love the automation of supemetrics - it makes sharing reports and data quick and easy.

What do you dislike about Supermetrics?

Sometimes the platform will break and become buggy - it may take a while to get this fixed and the customer support can sometimes be on the slower end.

What problems is Supermetrics solving and how is that benefiting you?

Pulls multiple data sources into the one report

Read more
MP

Mike P

December 4, 2023 Source: G2.com
"Amazing!"
What do you like best about Supermetrics?

Getting the data I need into Google sheets

What do you dislike about Supermetrics?

Need WhatConverts Connection :) Maybe better Ahrefs connection too.

What problems is Supermetrics solving and how is that benefiting you?

Dashboard reporting

Read more
BY

Barış Y

November 30, 2023 Source: G2.com
"Head of Growth"
What do you like best about Supermetrics?

İt is east to implement and use. Also support team is always reachable.

What do you dislike about Supermetrics?

İt is not for Türkish currency. So it is alittle bit expensive for most of Türkish customers

What problems is Supermetrics solving and how is that benefiting you?

We spend too much time for reports. Sm solved this problem.

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