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Sumo Reviews

User Rating

4.2/5 (Based on 134 Ratings)

Rating Distribution

  • Excellent

    43.3%
  • Very Good

    43.3%
  • Average

    7.5%
  • Poor

    2.2%
  • Terrible

    3.7%

User Sentiments

Ease of Use, Effective Lead Capture Tools, Extensive Integrations, Social Sharing Capabilities

Limited Customization Options, Occasional Technical Issues, Confusing User Interface in Specific Areas, Potentially Expensive Premium Plans

Do You Use Sumo?

Write a Review

Review Summary

Reviews portray Sumo as a user-friendly e-commerce platform with customizable features. It is praised for its ease of use, allowing even non-technical users to create and manage an online store. Reviewers highlight Sumo's SEO capabilities, inventory management, and built-in marketing tools as valuable features. While some express concerns about limited design options and occasional technical glitches, many appreciate Sumo's prompt customer support. Overall, users find Sumo reliable for creating and maintaining an online presence, making it suitable for small businesses and entrepreneurs seeking an all-in-one e-commerce solution.

Pros

  • Easy to use interface for creating and managing online stores.
  • Comprehensive set of features for ecommerce, including product management, inventory tracking, and payment processing.
  • Seamless integration with popular platforms like Shopify and WooCommerce.

Cons

  • Limited customization options for store design and layout.
  • Limited support for multichannel selling.
  • Higher pricing compared to some competitors.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

April 16, 2019 Source: G2.com
"Great solution for blogs"
What do you like best about Sumo?

I love that this makes social media sharing so easy and has a variety of styling options.

What do you dislike about Sumo?

I think the share counter might be incorrect. It constantly changes on my site.

What problems is Sumo solving and how is that benefiting you?

Make social sharing easier and increase reach of blog posts!

Read more
AF

Administrator in Apparel & Fashion

April 16, 2019 Source: G2.com
"Great solution for blogs"
What do you like best?

I love that this makes social media sharing so easy and has a variety of styling options.

What do you dislike?

I think the share counter might be incorrect. It constantly changes on my site.

What problems are you solving with the product? What benefits have you realized?

Make social sharing easier and increase reach of blog posts!

Read more
UA

User in Marketing and Advertising

July 30, 2018 Source: G2.com
"Simple, Yet Powerful"
What do you like best?

I like how easy it is to instantly start collecting emails from site visitors. We set up coupons to use for visitors coming from specific sites. For example - visitors from Google or a AdWords ad get 15% off. The analytics is nice. We can see where the visitors spend time and bounce prior to a purchase.

You can set the different optimization levels to always improve conversion rate. The results are arranged very well.

I also like how it shows the subscribers that have come via sumome.

What do you dislike?

The organization of campaigns is not as user friendly as it should be. In order to see the lander that has been created, sometimes you have to "hunt" it down with a few extra clicks than it should be. Keep in mind, this has improved since I first started using Sumo. So this is moving in the right direction.

Recommendations to others considering the product:

You are able to test this out before purchasing. So I would recommend testing it to see if it is right for you. Make sure it is integrated correctly. Set up is easy. Run a campaign and see!

What problems are you solving with the product? What benefits have you realized?

Email collection and allowing potential clients to use coupons. We have added to our email list and are now monetizing on users that make a purchase or by capturing an email in hopes of creating a sale later on. The ease of integration into our ESP was seamless.

Read more
AU

Anonymous User

July 30, 2018 Source: G2.com
"Simple, Yet Powerful"
What do you like best about Sumo?

I like how easy it is to instantly start collecting emails from site visitors. We set up coupons to use for visitors coming from specific sites. For example - visitors from Google or a AdWords ad get 15% off. The analytics is nice. We can see where the visitors spend time and bounce prior to a purchase.

You can set the different optimization levels to always improve conversion rate. The results are arranged very well.

I also like how it shows the subscribers that have come via sumome.

What do you dislike about Sumo?

The organization of campaigns is not as user friendly as it should be. In order to see the lander that has been created, sometimes you have to "hunt" it down with a few extra clicks than it should be. Keep in mind, this has improved since I first started using Sumo. So this is moving in the right direction.

Recommendations to others considering Sumo:

You are able to test this out before purchasing. So I would recommend testing it to see if it is right for you. Make sure it is integrated correctly. Set up is easy. Run a campaign and see!

What problems is Sumo solving and how is that benefiting you?

Email collection and allowing potential clients to use coupons. We have added to our email list and are now monetizing on users that make a purchase or by capturing an email in hopes of creating a sale later on. The ease of integration into our ESP was seamless.

Read more
HV

Harley V

February 24, 2018 Source: G2.com
"SumoMe is for automating the growth of your site"
What do you like best about Sumo?

I like that SumoMe is cooperating with Google Analytics. This is the best service for monitoring and analyzing the work of your site. The interface is pretty straightforward and it's not hard to understand for the beginner. It has a convenient dashboard that collects all the information together. It's also an excellent technology for capturing all emails.

What do you dislike about Sumo?

The presence of branding in the free version, but this is not a problem since we are already thinking about buying a paid subscription. It has a lot of great opportunities.

Recommendations to others considering Sumo:

Excellent service for the growth of your sales and income. Definitely, try it. Its integration is very simple and it works with any website.

What problems is Sumo solving and how is that benefiting you?

We use SumoMe to increase visits for our site. Since the number of views is very important for us, we constantly monitor where visitors click and what they pay attention to. Using SumoMe, we improve our design and make it more enjoyable for use.

Read more
JB

Jonathan B

November 29, 2017 Source: G2.com
"Great set of tools in one service"
What do you like best about Sumo?

It can be hard to keep track of all the different services that we can use for our site, so I like that Sumo makes it convenient by having many valuable tools combined in their single service. This also makes it cheaper in the long-run, because paying for SumoMe alone is a better deal than paying for several individual tools. The software works well and the Sumo team is constantly adding new stuff.

What do you dislike about Sumo?

There really isn't anything that comes to mind. It is easy to use, easy to integrate and reliable.

What problems is Sumo solving and how is that benefiting you?

The biggest benefits we've had with SumoMe is learning about the behavior of our web site visitors and using the software to run A/B tests to help us increase conversions/sales.

Read more
ET

Edward T

October 20, 2017 Source: G2.com
"great for email capturing"
What do you like best about Sumo?

email capture technology, i find it is a suite of free tools that can be used to grow your website's traffic. The Sumo tools are easy to install and work on any website.

What do you dislike about Sumo?

branding (but it's free, so understandable :))

What problems is Sumo solving and how is that benefiting you?

so far no, sometimes it slows the WordPress site is all

Read more
AT

Anne T

February 5, 2017 Source: G2.com
"Sumo Me Is Amazing For Generating Traffic and Leads!"
What do you like best about Sumo?

Sumo Me has so many benefits, it's difficult to chose only a few. I use Sumo Mew on my Wordpress blog to generate more traffic and leads. The platform is very user friendly and the customer service is great. Integration with Worpress is a simply plugin.

What do you dislike about Sumo?

I cannot think of anything I dislike about Sumo Me. It has been an incredible Worpress tool for me and continues to be.

Perhaps one thing they could improve on is they do not automatically contact either you or your subscriber when you receive a new subscriber.

Recommendations to others considering Sumo:

If you have a website, you need this tool! It will allow you to generate untapped and free traffic. It will also allow you to collect subscribers without having to pay for a third party e-mailing software. I was surprised by how quick and easy it was to set up. No matter people say you always expect some sort of problems, but there were none with SumoMe.

I hope this review helps you!

What problems is Sumo solving and how is that benefiting you?

I am able to generate new leads and subscribers by simply using the multiple Apps and features they provide. Also, I am able to gain more traffic by using the sharing tools. I have been able to increase my subscribers by at least 20% since I began using SumoMe.

Read more
RT

Robert T

January 26, 2017 Source: G2.com
"Sumo ME"
What do you like best about Sumo?

Everything about Sumo Me is perfect for small start ups through to enterprise level customers. I'm delighted with the product offering, it complements my existing stack really well and the UI is one of the best I have ever seen.

I have recommended Sumo Me to dozens of organisations.

What do you dislike about Sumo?

The one thing I would like is a Salesforce integration. These tools are dependent on being sticky and so this is a must. Also when someone signs up on the lightboxes on our website, I would like the option to be sent a notification each time.

Recommendations to others considering Sumo:

Trial the platform first on a free plan. Make sure you have got your integration set up and working completely before evaluating. We have used Mouseflow in the past and it doesn't compare to the number of features you get with Sumo Me.

What problems is Sumo solving and how is that benefiting you?

I use the tool to increase the number of bottom of the funnel conversions. People sign up on the Sumo me lightbox for a demonstration of our platform. This has increased the number of MQLs by 33%.

Read more
UT

User in Leisure, Travel & Tourism

November 2, 2016 Source: G2.com
"A Legendary lead capturing growth hacker's must have website tool set"
What do you like best?

An awesome app tool set for lead capturing, website visitor behavior analytics, website content share and it works on any website we believe and it really stands out!

Even beginner webmaster able to integrate short set of code snippet into html easily and instantly.

It allows simple integration to popular email platforms like AWeber, Mailchimp, GetResponse and many more.

Different tools in the set we administer straight from the front end.

What do you dislike?

When we first implemented Pricing was simple and easy to understand.

Now the most helpful features when you have serious website traffic you need really to pay much extra.

Recommendations to others considering the product:

Just install SumoMe for free on your site and test it.

Ready to capture 20% -70%v more leads? Go!

What problems are you solving with the product? What benefits have you realized?

Standard lead capturing tools that are part of most of email platforms are very straight forward so 'standard" with little touch of digital marketing imagination.

Here with SumoMe we got the systematic tried and tested lead capturing tools that are continuously impoved in scope of "growth hacking"

Read more

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