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Sumo Logic Reviews

User Rating

4.4/5 (Based on 594 Ratings)

Rating Distribution

  • Excellent

    49.7%
  • Very Good

    44.4%
  • Average

    4.7%
  • Poor

    0.2%
  • Terrible

    1%

User Sentiments

Centralized Log Management, Powerful Search Functionality, Real-time Monitoring & Alerting, Extensive Integrations

Steep Learning Curve, Complex Query Language, Slow Performance for Complex Queries, UI/UX Shortcomings

Do You Use Sumo Logic?

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Review Summary

Users praise Sumo Logic's user-friendly interface, ease of setup and use, and extensive range of features, particularly its log management and analysis capabilities. It is commended for its ability to handle large volumes of data effectively, providing real-time insights and enabling quick troubleshooting. Additionally, its scalability, customization options, and integration with various platforms are also highlighted as strengths. Some users, however, mention occasional performance issues, the need for more comprehensive documentation, and limited customization options for certain features.

Pros

  • Centralized log management and analysis platform for realtime insights.
  • AIdriven anomaly detection and intelligent alerting for proactive issue identification.

Cons

  • Steep learning curve and complex configuration process, requiring dedicated resources.
  • Occasional performance issues and stability concerns during peak usage.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

December 2, 2023 Source: G2.com
"Great tool for monitoring and log aggregation"
What do you like best about Sumo Logic?

Sumo Logic makes agregating our logs across server/environments/accounts easy and accessibe. Not only is pulling our data in a single window or query helpful, the visualization of this data makes it easy to comprehend and compile it into an understandable data set for the intended viewer.

What do you dislike about Sumo Logic?

Not much to dislike about Sumo Logic from the logging aspect, satisfied our use cases just fine

What problems is Sumo Logic solving and how is that benefiting you?

In my role Sumo Logic helps be review deployment logs and monitor for issues in logs of servers in which we have many.

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AU

Anonymous User

November 30, 2023 Source: G2.com
"My company uses sumologic"
What do you like best about Sumo Logic?

Centralized logging for different environments. Easy configurations for alerts.

What do you dislike about Sumo Logic?

Nothing much, sumologic serves what we want.

What problems is Sumo Logic solving and how is that benefiting you?

Log search

Log monitoring

Alerts

Infra monitoring and it's alerts

Easily getting the alerts when there is any issues

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AU

Anonymous User

November 29, 2023 Source: G2.com
"We were not looking for a new tool but your team sold us during the POV"
What do you like best about Sumo Logic?

Your team. Trenton Tubolino and Brandon Borodach deserve a raise. We have had bad experiences in the past and we never thought to move away from our current provider. But thanks to them we are purchasing your solution this month

What do you dislike about Sumo Logic?

Nothing at all. This solution is not only perfect for our use case but helps us expand to the rest of the organization

What problems is Sumo Logic solving and how is that benefiting you?

Ingest. We were always struggling with licensing issues

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RS

Raghu S

November 29, 2023 Source: G2.com
"Great tool for monitoring"
What do you like best about Sumo Logic?

Single unified place easy to configure and maintain

What do you dislike about Sumo Logic?

Nothing much may be better UI and experience

What problems is Sumo Logic solving and how is that benefiting you?

Logs monitoring and alerts

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NP

Nitin P

June 21, 2023 Source: G2.com
"Efficient security monitoring, logging and analytics platform."
What do you like best about Sumo Logic?

The Sumo Logic team is supportive and easily accessible, frequently adding more features that make the product more robust. It is a 100% reliable product backed by a great team.

What do you dislike about Sumo Logic?

I do not have anything negative about Sumo Logic as such to state. Their product is up to the mark and doing a great job. It would be great if more query languages were supported in future.

What problems is Sumo Logic solving and how is that benefiting you?

1. Incident management - Sumo Logic has been a boon to our organisation in incident management. It has helped us setup robust measures to identify and implement a secure and resilient incident lifecycle.

2. Log analysis - The interface provided by Sump Logic for log analysis is intuitive. With some profound insights, we identified certain vertexes in our product that, when tweaked, positively impacted the revenue.

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PT

Poorna Srinivasa Rao T

April 29, 2023 Source: G2.com
"Poorna's SUMOLOGIC Review"
What do you like best about Sumo Logic?

Sumo Logic helps the security teams in a cloud-native environment and analyses and parses the machine log data. It ensures application reliability and security against the ever-rising threats in today's cyber security domain.

What do you dislike about Sumo Logic?

One thing to dislike about Sumo Logic is its license pricing. And also, for heavy data sets, this tool has a data limitation. Also sometimes excludes the tags required to add to the metrics.

What problems is Sumo Logic solving and how is that benefiting you?

In the current Cyber security environment, Sumo Logic is a beautiful tool to work on the cloud-native Log monitoring part and SIEM environment. It helps to analyze the machine data and work on the security alerts triggered by the defined Use Cases.

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AU

Anonymous User

April 19, 2023 Source: G2.com
"Great Visualization and Customization"
What do you like best about Sumo Logic?

The customization on the dashboards and the visualization of the data are very easy to understand.

What do you dislike about Sumo Logic?

The process of getting all the data requires lots of product knowledge. Thankfully we work with a SOC that specializes in this software so they were able to visualize our data needs.

What problems is Sumo Logic solving and how is that benefiting you?

SumoLogic ingests and visualizes data about our environment for my team to review. The SOC also uses this dashboard to report any potential incidents or suspicious activity.

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AU

Anonymous User

January 17, 2023 Source: G2.com
"Excellent, price-friendly, security monitoring & analytics platform!"
What do you like best about Sumo Logic?

Support is second-to-none, documentation is excellent, deployment is a breeze, and they're constantly innovating and adding new integrations in their app library.

What do you dislike about Sumo Logic?

I really don't have anything negative to say about SumoLogic's platform and I've been using it for 2 years now. This is with over a decade of SIEM/log aggregation administration experience using countless 3rd party products. If I had to get crazy and dig into my wishlist, I do wish they offered an "AlienVault-style" endpoint agent to collect logs on desktop/laptop OSes. And maybe a bit more SOAR-style workflows in the regular (non-enterprise) security monitoring and analytics platform, but they have an enterprise SIEM/SOAR product for that. And we can automate a lot with the native scheduled searches and integrations with various collaboration platforms (Slack, etc.) and incident response platforms (PagerDuty, etc.) that our subscription has.

What problems is Sumo Logic solving and how is that benefiting you?

We needed a SIEM and a platform to centralize all logs, metrics, etc. from all our disparate platforms, SaaS apps, internal applications, and cloud environment. It has beyond solved those and the support we get from our account managers is absolutely amazing. Typically you'll see the smaller businesses get ignored by vendors, but not here. We have monthly syncs with our account management team and they're readily available every other day on Slack if we need them. Their education and documentation modules are also outstanding and are free (they don't charge for certifications or introductory knowledge/curriculum courses). It's truly just about everything I wish I had when using more expensive platforms in the past.

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RP

Rituja P

October 11, 2022 Source: G2.com
"Amazing platform to write simulated queries and generate data, works with utmost proficiency."
What do you like best about Sumo Logic?

Query writing, Data generation and Accumaleted results. Appropriate reports and Amazed with the result and data generation. It has benefited our entire organisation i strongly recommend SUMO.

What do you dislike about Sumo Logic?

NONE By far as i have used it for couple of months and it served best to my purpose.

What problems is Sumo Logic solving and how is that benefiting you?

It help us pulling log records from database, check active status, stastic on user count,etc.

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ML

Maksym L

September 28, 2022 Source: G2.com
"A unique tool that I discovered for the first time"
What do you like best about Sumo Logic?

The best thing I discovered while using Sumo Logic is that it's a powerful aggregator for all our logs! It allows you don't make your bicycle and access the logs to recover some data after many years.

What do you dislike about Sumo Logic?

A big problem for me is that it's tough to remember all source categories to search our systems. So let's consider how to make bookmarking easier for juniors.

What problems is Sumo Logic solving and how is that benefiting you?

Sumo allows accessing logs data after a lot of time

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