Summize Reviews

All of our contracts are in one place and its an intuitive and easy to use system, with great functionality. The service is great too.

We have no issues and continue to work with Summize to increase user adoption

The Summize solution works for us as a business, offering much more that a contract storage and management solution. Summize are a progressive organisation and are constantly updating their service and it's features for a richer user experience, and to help businesses be more efficient. What really differentiates Summize however is the service. Our account manager (Bec) is always on hand if we need her. She is a Summize expert and at the start of our Summize journey, she was key to a successful implementation. All of the Summize team are a pleasure to deal with.

Besides having an outstanding CLM product, the people who have helped us in our CLM journey are amazing. From Olly Atkin, who introduced us to Summize, to the helpful and knowledgeable implementation and training team of Tom Pratt, Kyle Schmidt and Leanne Hayes, the people and attentiveness to their customers is what stands out for me. They truly listen to the customers' needs and respond immediately. Their weekly training has been phenomenal. The transition to Summize was flawless. The program itself is logical and user friendly.

I haven't encountered anything I dislike.

My contracts are organized by folders and are easy to locate. Searches are simple. Tasks are being managed. Templates to create documents are easy to us. It is a time-saving and highly effective tool for managing the thousands of contracts I work with.

Summize makes it easy to effectively handle end-to-end contract management from the point of issuing a contract request to performing collaborative internal review/edit as well as tracking versions of a contract as it moves through the process to execution.

No real down sides! If anything, the contract summary function can become stronger over time leveraging AI.

I’ve always found that contract storage and retrieval across a globally-dispersed organization can be complex and frustrating. Summize makes it simple and convenient by providing comfortable folder-based storage and targeted search features. Additionally, by providing an API tie-in with Slack for generating contract requests from the business, Summize provides a consistent channel and predictable process for the Legal team to receive and address contract requests, which often allows suitable auto-filled templates to be provided through the CLM without direct Legal team intervention… a true time saver on repetitive legal services!

Aside from the continuing support and contact with the customer services team Summize itself has changed how we review and manage new contracts.

The only slight snag we've encountered if that there's no internal way to move contacts from Requests to Repository but it doens't overally affect usability

Our business use of Summize is slight different to that of most other users. While we do utilise the CLM function as we are generally the recipient opposed to the sender of contracts we have heavily used the Review capabilities.

Summize has re-written our commercial contract review process as once the clauses were built out to our internal requirements (with the assitance of Summize) we are able to quickly and easily flag those which require negotiation. This alongside the playbook means we are much more efficient in our review processes and have consistancy across the team in items raised and content of negotiation emails.

Now we have fully implemented Summize across our organisation; we are fully experiencing the value of the end-to-end contract solution that Summize provides to our business. The team has been responsive, friendly and accommodating at every process step. Offering guidance and assistance comes naturally to them. From the start to the present, this has been nothing but a positive experience.

We are pleased with the service and solution we have received from Summize. Any issue or problem that has arisen, the team has responded quickly and resolved for us.

Automating the creation of our contracts is easing the pressure on our small team. The ability to automate and simplify our contract creations has been invaluable from a time-saving standpoint and from the view of diminishing the stress that contract drafting places on our team.

Really happy with the implementation of Summize, the team have been brilliant at answering all our questions and providing training to the team.

All good so far, looking forward to seeing what ChatGPT can bring to the service

Cleaner contract repository, better handling of supplier renewals contracts, better ability to pull data on legal risks and obligations in aggregate

I have enjoyed implementing Summize with the team, as they are super helpful, friendly and will always work alongside you, to find the best solution for your organization. Tom Pratt in particular has been a great implementation partner!

The aspects of Summize we are most impressed by so far are the integration with Teams, which allows for easy contract drafting. Also the level of customisation in Summize itself really impressed us. We use Summize across Legal, HR, Procurement, and difference Business lines as we've been able to customise Summize for each use case.

Finally, Summize is focussed on continuous development and we've seen the tool improve, every quarter!

So far, I haven't experienced any down-side to using Summize. Any issues I've had so far, Summize have been able to find a solution to!

Multiple problems - first and foremost it's an easy to use contract repository that also offers insights and analytics. The OCR AI technology that Summize uses, reads clauses and pulls summaries, is also great and speeds up contract review times for us. Finally, it has made for a more efficient contracting process for people in the Business, which has also freed up time for our Legal team.

The basic contract summary is one of the best time-saving tools I have. The integration with Word makes redlining a much cleaner process. Everything is just quicker now that we have Summize.

I haven't encountered any downsides to using summize. I would like to see that attachment type accepted expanded, that would be nice.

It is solving the problem of lengthy processing times. We have reduced our contract processing time by 50%, and we are now able to provide accurate timelines and better manage expectations of internal and external customers

I am still in the onboarding stage and have not implemented into the business yet, so it is hard to give a proper review of the product until I can monitor its use and usefulness.

I particularly like the fact that Surmize are constantly growing the platform and also respond to requests and issues raised by customers during onboarding. They are definitely in a continuous improvement process. I like how quickly I can move through review of a contract (assuming the base build has completed for that contract type) and how easy it is to change things and add wording.

Nothing really but to be aware that the build process for identifying clauses, contracts and playbooks etc is time consuming and difficult for just one person in a small company - which is where we are. I would recommend you get paralegal support from Summize to help with the build.

Nothing much yet as still building the back-end but as above - I like how quickly I can move through review of a contract and how easy it is to change things and add wording. I am looking forward to self service NDAs/Consultancy Agreements and SOWs - this will make my day a lot easier.

The automatic red flag feature makes it super easy to spot any potential risks in contracts. This is a massive time-saver for me and the wider business.

Nothing - it's a great product which plays an integral part in our business.

Legal has been a hugely manual department previously. Summize's analysis engine greatly speeds up the time it takes our legal team to review contracts and has revolutionised the way we now operate.