SubscriptionFlow Reviews

The Tech behind Subflow is solid, flexible, and regularly improving.

Subscriptionflow gives flexibility to the user, unlike any other solution I've seen on the market. One size fit all solutions can lead to ineffective processes

Not super intuitive at first, but becomes second nature over time

Apart from automating billing and invoicing (which helped increase our workflow efficiency), the support teams are always super receptive.

They deliver what they promise, so I am pretty satisfied with their services.

It greatly helps my company by automating our billing and invoicing which has decreased our customer churn. Additionally, the insights gained through the data reporting assist greatly in strategy work.

It's been a year since our literary agency switched to SubscriptionFlow to manage our newly adopted subscription model for writing workshops, poetry and publishing sessions, and learning resources. Managing the subscribers required a lot of time and resources, especially when using the model initially.

SubscribtionFlow streamlined the workflows and automated the recurring processes, significantly reducing our administrative burden and relieving us of any errors occurring due to manually managing subscribers and payments.

We tried using another software before SubscribtionFlow, but due to its complex interfaces and confusing features, we found ourselves with even more workload. It significantly affected our growth projects and incentives as we could not cater to them adequately, and we started losing subscribers due to poor management and customer service.

SubscriptionFlow takes care of all our troubles and provides great convenience for us and our subscribers. Our revenue has grown steadily, and customer experience has been enhanced with excellent feedback.

It’s been more than 2 years since I started using SubscriptionFlow and I am comfortable in saying that this software has got everything you require to manage your subscribers. Be it subscription management, customer retention, revenue management, or automation requirement; SubscriptionFlow covers it all.

My marketing company requires us to reimburse subscription plans to our worthy customers and payment collection has always been a great problem for us. Not only that, the second problem here was funneling all those funds into a pipeline that could funnel all the revenues to an account in a very ordered fashion.

I used to use some other software before SubscriptionFlow and I lost many customers because they were sometimes getting charged extra, sometimes they were not charged for many months, and sometimes they were getting charged for all the missing months in one go. This resulted in declining revenues and losing customers. This was the time, we decided to switch our subscription management platform and while searching on G2, I found SubscriptionFlow.

The demo was free, and the customer support team is competent enough to give you an entire tour of the software in a very optimized way.

For starters, I can confidently say:

1. Customizability

2. Flexibility

Ease of Use, Intuitive Interface, Best Customer Service

No sandbox for testing. However, their team is very responsive and it was really not necessary but nice to have.

All-encompassing revenue management, demand generation and CRM solution.

The product works well and is flexible and customizable to our business needs.

I haven't had any bad experiences to date.

We have been able to automate recurring billing and payment tasks using this software which has helped in efficiency of our workflow.

It's helpful to have subscription information and invoices in the same place. Info on our subscribers who pay online is automatically transferred to SubscriptionFlow. You're also able to filter for a particular set of customers based on a wide range of fields. We're still in the process of uploading all our existing data, so we haven't been fully onboarded yet. But I'm looking forward to having all our data organized in one place!

I'm struggling to learn how to use the software. However, I'm receiving help from our onboarding representative, which has made the process easier.

Storing everything associated with subscriptions in one place will help us manage subscriptions in a more organized fashion. It should simplify the renewal process. It will automatically update subscription status when a subscriber pays for a renewal, or if their subscription lapses.

The onboarding process and customer service is top notch. Our representative, Saboor Zia, has been amazingly helpful and is willing to help us get the exact customization we need.

There is no downside. I think our quarterly timetable for renewals is unusual for them, and the fact that we have so many customers who pay by check, but they have fixed everything we needed as issues have come up.

We had a coupon that a bit unusual, but they worked with us to make sure it was doing what we wanted. We also have customers who pay by check all the time, so they created a work around for when we entered data. We publish quarterly, and so our renewals are not monthly and they're working with us to make sure we get everyone with the right renewal date. They have done everything quickly and we always feel like they're paying attention.

Retention flow, health grading, live feed are very good features to better understand your customers and their needs, develop your business strategy.

Everything works well so far, but if they can add more documentation it could be useful

Help us to understand better the usage of our product, how often the customers login and change the situation with inactive users.