Stytch Reviews

My team migrated an app from our proprietary auth mechanism onto Stytch. The Stytch team supported us in building our implementation for both a B2C and B2B mixed solution, which is already pretty complicated. Where Stytch is unique is in their ability to simultaneously support B2C and B2B auth solutions and distinguish between the two of them. We have been using Stytch for a few months now, and the developer experience and administrative platform have made it easy to make changes to our application, debug problems with the event log, and get in touch with the customer support team.

Be aware of what languages Stytch supports for their client facing libraries. This was not an issue for us in terms of languages, but make sure that the language that you are writing backends/services in is compatible with one of the Stytch libraries, lest you need to interact with their API manually.

* Scalable SSO for large B2B clients

* Industry standard and superior auth for B2C and B2B clients

* Two factor authenticatio for B2C users

Stytch provides an interface to authentication that balances customization and out-of-the-box features well. The APIs provided are transparent and the documentation is of high quality relative to other vendors. Their developer relations team provides fast responses to feedback on the APIs and documentation, resolving errors quickly when reported.

Some of the assumptions about how partners would use their APIs will push you to build a custom solution to a feature that you would expect them to have built into their APs. This didn't happen often, but a few times during our integration. They're receptive to feedback on these use cases and appear to consider adding them into their roadmaps.

Stytch is providing a reliable and featureful API for user authentication and is allowing our team to benefit from their platform which allows them to focus on our core product.

Stytch was very easy to setup and implement in our experience - we were able to switch from our existing Auth0 implementation. The control plane is very easy to understand, and the SDKs offer a best in class developer experience. From day 1, we had fantastic customer support from the Stytch team in the community Slack channels.

No downsides for our use case, and we're looking forward to the continued development in the B2B product!

Helping us implement login, SSO, SAML, and session management

It's really easy to integrate into our product, and has accurate results

There's a lot of information to digest, but perhaps out side of the scope of stytch it's not always certain what the right action for us to do (step up, vs reject, vs approve..)

Detect when onboarding users are bots or fraud rings

Stytch's API documentation is complete and easy to reason about, the examples by language (like Ruby for example) use the syntax for the available library, instead of just generic HTTP requests/responses objects. That makes it very easy to use and integrate into an existing authentication workflow.

To reason about some patterns, like using JWTs and session tokens in order to refresh a user's session is not so clear when you first start using Stytch.

By replacing most of our custom-made authentication codebase with Stytch, we're adding extra layers of security into the whole process. Besides that, we'll have improved bot detection, and reduced user login issues, like resetting passwords, setting up 2FA, etc. We also expect to see a reduced ability of external attacks due to Stytch's built-in protection tools.

Stytch has clear and helpful documentation. They provide an good set of comparison and migration docs as well. In addition, their team is available via slack and other methods to help you with implementations. The product is simple to implement and has all the features we want that are available at reasonable price points.

Stytch lacks a few admin and back office screens. This can be easily overcome with admin portal tools that you need to build.

Internally and externally the applications that we build need identity and access management. Stytch makes it easy for us to spin up new projects and recommend them to clients.

Fastest solution to market. Very thorough and took me a couple of days to fully integrate. If anything goes wrong, the team helps out quickly. Custom use cases/problems are addressed quickly.

Some new products didn't work as expected. Growing company. Support is very responsive though.

Simple black box for users, integrating SSO as well as passwordless options. This has taken a week for each SSO provider in the past to set up.

Finding Stytch after struggling to understand how to integrate with Okta or other needlessly complex products felt like finding an island of sanity in an ocean of insanity. From the very first look at the docs, we were convinced this was the KIND of thing we'd been looking for.

When it came to trying it out and ultimately making the bet on Stytch, we were not disappointed. The coherent APIs and easy-to-understand docs are great. The access to support, advice and help from the Stytch team is amazing.

I'm having a hard time thinking of anything about the product I truly dislike. Here are some lukewarm exceptions to our enthusiasm:

* The custom email templating is adequate but not great.

* Access to various a-la-carte features is hard to figure out from the website (but the team is always ready to talk/explain)

Stytch has given us a way forward to swap out a weak, inflexible, home-grown authentication system incrementally. Digging out of a tech debt hole while keeping our service running in production was a tall order, but Stytch has given us a way to move things over piece by piece, while giving us a clear path forward for new features and integrations. There was no way we could have built 2FA or SSO on top of our old codebase but our future growth demanded it. Stytch made it easy for us to start with a lazy migration to password-based authentication, and that opened a whole new universe of modern auth options up for us. Once we'd moved to Stytch, things like adding an M2M option for our new API offering became ridiculously easy.

Straight forward API that is easy to use from day one. We did not need to spend lots of time learning how to use it.

Stytch is fully featured and we were able to accomplish all we needed to do. We went seemlessly from prototype to production level code in a few weeks. The integration is easy and very intuitive. It's probably one of the most successful and easy inplemntations I have worked on.

Documentation is very accessible

Stytch support is increadibly helpful and timely.

I have to reach deep to find things I dislike. From an engineer's point of view, Stytch does what it says it does and it does it well

We use stytch to manage our customer identity.

We're a small team working to build an ambitious product. Relying on Stytch for authentication lets us spend less time on features that are essential to get right but won't differentiate our product so we can focus most of our time and energy on the core product offerings that our users request.

Integrating to Stytch for login and authentication was a great process. Not once but twice, we really lucked out when they shipped a new feature right when we needed it (custom email templates, M2M authentication).

Overall, they've been a dream to work with. Their team is so responsive, quick, and helpful when it comes to answer questions and getting you back on track.

I don't have a lot to say here. As I mentioned, there were a couple features we wanted but our needs lined up with their roadmap perfectly and they were awesome about giving us access to what we needed.

Stytch is handling login and user authentication for our web app.