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Stripe Payments Reviews

User Rating

4.6/5 (Based on 1,129 Ratings)

Rating Distribution

  • Excellent

    72.9%
  • Very Good

    19.3%
  • Average

    3.4%
  • Poor

    1.2%
  • Terrible

    3.3%

User Sentiments

Ease of Use, Extensive Integrations, Robust API, Comprehensive Documentation

High Transaction Fees, Slow Payouts, Account Freezes/Holds, Limited Customer Support

Do You Use Stripe Payments?

Write a Review

Review Summary

Overall, users praise Stripe's user-friendly interface, ease of integration, and robust security features. They appreciate the platform's seamless payment processing capabilities, customizable payment forms, and comprehensive reporting tools. Additionally, users commend Stripe's excellent customer support, quick response times, and willingness to assist with any issues. While some users mention occasional technical glitches or integration challenges, they generally express satisfaction with Stripe's overall performance and reliability.

Pros

  • Seamless integration with major platforms: Facilitates easy integration with ecommerce platforms, payment gateways, and accounting software.
  • Robust security features: Adheres to industry standards and offers fraud prevention tools, tokenization, and endtoend encryption for secure transactions.

Cons

  • Limited customization options: Lacks the flexibility to tailor checkout experiences or modify payment flows extensively, making it less suitable for businesses with unique requirements.
  • Occasional outages and downtime: Users have reported instances of service disruptions and outages, leading to potential revenue loss and customer dissatisfaction.

AI-Generated from the text of User Reviews

Reviews
BI

B.A. I

January 12, 2024 Source: G2.com
"My go to payment processor"
What do you like best about Stripe Payments?

Not only is stripe easy to use and easy implements the support has been amazing. We use it on a frequent basis to capture payments from customers on our products and services. The number of features is has to integrate with other applications in our business has been a great benefit as well.

What do you dislike about Stripe Payments?

If I did have a dislike about stripe it would be the transaction fees that can take a nice chuck of the profit when selling hihj-ticket items.

What problems is Stripe Payments solving and how is that benefiting you?

Stripe is solving our problem taking payments. It has a nice setup and integrates well with our funnels and websites allowing us to get paid immediately.

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RM

Rodrigo M

January 3, 2024 Source: G2.com
"Got started fast and integrate with my ecommerce store"
What do you like best about Stripe Payments?

easy to integrate and use, low fees and good promotions

What do you dislike about Stripe Payments?

the reporting could be better, everything else works as I would expect

What problems is Stripe Payments solving and how is that benefiting you?

Process payments from my webshop

Read more
RL

Reuvan L

December 30, 2023 Source: G2.com
"Stripe is wonderful to deal with."
What do you like best about Stripe Payments?

They are responsive and have excellent rates. They also have placed no limits on the amount I can charge. This give me much flexibility beyond what the competitors offer.

What do you dislike about Stripe Payments?

Not having one specific account manager and having to rely on a different agent each time a problem has to be addressed is somewhat cumbersome. It would be great if we could get a designated account manager.

What problems is Stripe Payments solving and how is that benefiting you?

The key problem has always been that their competitors do not allow us to make large charges and some of our donors are capable of donations which exceed the limits place by other companies.

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AM

Angie M

December 22, 2023 Source: G2.com
"Stripe - Great Way to Run an Ecommerce Business"
What do you like best about Stripe Payments?

The best thing about working with Stripe is how streamlined, straightforward and EASY the system is to use for both me, the business owner, and my customers.

What do you dislike about Stripe Payments?

I do find Stripe Payments interest fees have increased over the years which makes it difficult to use for small businesses.

What problems is Stripe Payments solving and how is that benefiting you?

Stripe Payment makes it easy for mainly eCommerce businesses to sell their products/services through our websites allowing our customers to pay the way they prefer online while ensuring security and easy of use. It helps my businesses greatly by being able to depend on my payment gateway service AND trusting that my clients can seamlessly process their payments ultimately helping my businesses grow.

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MF

Mohammed F

December 19, 2023 Source: G2.com
"Seamless and Secure"
What do you like best about Stripe Payments?

The integration process was smooth, and the platform provides a user-friendly interface that simplifies managing transactions. The dashboard is intuitive, making it easy to track payments, view analytics, and gain insights into my business's financial performance.

What do you dislike about Stripe Payments?

While my experience with Stripe Payments has been overwhelmingly positive, it's important to note that the pricing structure may not be ideal for everyone. Depending on the size and nature of your business, the transaction fees could be perceived as a drawback.

What problems is Stripe Payments solving and how is that benefiting you?

Stripe Payments solves integration headaches with its seamless API, expands global reach by supporting multiple currencies, and addresses security concerns with robust measures. The user-friendly interface and automated processes save time and enhance the overall transaction experience. These features have greatly benefited my business by streamlining operations and fostering a secure and efficient payment environment.

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SB

Stephen B

December 5, 2023 Source: G2.com
"Stripe makes payments simple"
What do you like best about Stripe Payments?

It is so easy. No special skills needed to collect payments in minutes.

What do you dislike about Stripe Payments?

There really isn't much I dislike about stripe.

What problems is Stripe Payments solving and how is that benefiting you?

Stripe allows me to collect payments through other apps suchs as e-signing platforms and wordpress plugins.

Read more
AU

Anonymous User

November 30, 2023 Source: G2.com
"Easy to get the International payments||User Friendly"
What do you like best about Stripe Payments?

We as a saas based platform using this for our international transctions. As we are having most of the clients from Outside india stripe is the main gateway we are suggesting to our customers. Easy to create invoice,sending recepits as and they will give the clear data of our growth and the entire finacial work of an organization. Easy to implement to the system and it is main payment gateway of our business. The customer support is very good. Easy to implemenet subscription for automatic invoice generation on regular intervals

What do you dislike about Stripe Payments?

Some card are not acceptable which creates some time issues to clients. Apart from that everything is fine

What problems is Stripe Payments solving and how is that benefiting you?

This solves the problem of international payment acceptance and all countries are accepting this a trusty gateway for payment which increase our value. As we are a subscription based model the invoice will automatically raised in monthly or yearly or as per your requirement

Read more
IB

Ivan B

November 29, 2023 Source: G2.com
"Perfecta opción para conectar con tu ecommerce"
What do you like best about Stripe Payments?

Lo mejor que tiene stripe es la facilidad de enlazado y coneción con cualquier ecommerce hecho en Wordpress realemente su plugins representa una verdadera facilidad, confianza y rapidez en la configuración para lograr el cobro seguro de las ventas, además de la baja tasa o porcentaje de comisión, así como al experiencia de usuario dentro de la configuración de igual forma con los reportes sobre cada una de las transacciones. Otros elementos ya dentro del propio Stripe es la generación de facturas o pagos y la creación de productos o servicios, es realmente una de sus fortalezas y algo genial es la posibilida de convertir un pago en recurrecte, esto ayuda mucho a la generación de planes de afiliados automatizando pagos recurrentes.

What do you dislike about Stripe Payments?

Relamente no veo nada que me desagrade. Es posible sugerir mas opciones de filtrado en el reglon "Tu resumen" para ubicar pagos de forma más rápida. Pero es genial la plataforma.

What problems is Stripe Payments solving and how is that benefiting you?

La generacion de pagos recurrentes, por medio de subcripciones. Esto es genial ya que aporta un valor en la generación de confianza al comprador, y al administrador de la plataforma le ahorra tiempo, con pocos pasos puedes generarr o crear una subcripción agilizando los flujos de facturación.

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MM

Michelle M

November 28, 2023 Source: G2.com
"Payment Processing Made Easy and Simple"
What do you like best about Stripe Payments?

The hands off payment processing. This allows us to take automatic billing payments which is so crucial to our day to day work flow. It integrates with our website and training software perfectly.

What do you dislike about Stripe Payments?

The fees unfortunately but they are about the same with other payment processors

What problems is Stripe Payments solving and how is that benefiting you?

Being able to process reoccurring billing and take payments online

Read more
AK

Abubakar K

November 28, 2023 Source: G2.com
"Easy Way to Manage Your Recurring Payments"
What do you like best about Stripe Payments?

Simplicity, Reliability, Affordability, Security

What do you dislike about Stripe Payments?

Disputes take time to resolve compared to Paypal

What problems is Stripe Payments solving and how is that benefiting you?

Accepting payments online, Managing recurring payments, Preventing fraud, Streamlining payment processes

Read more

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