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Square Appointments Reviews

User Rating

4.5/5 (Based on 221 Ratings)

Rating Distribution

  • Excellent

    64.3%
  • Very Good

    25.8%
  • Average

    6.8%
  • Poor

    0.9%
  • Terrible

    2.3%

Do You Use Square Appointments?

Write a Review
Reviews
KR

Kelsey R

December 12, 2023 Source: G2.com
"Simple easy!"
What do you like best about Square Appointments?

The appointments are easy to set up and check out. It also allows you to send appointment reminder texts! Pretty great for our first system. -massage therapy we tried fresha, and google. Both sucked compared to here.

What do you dislike about Square Appointments?

Square has 2 different apps for retail and services. So you have to use a different app when the clie t wasn't anything other than a service. Which was fine. But now we are starting to sell retail.

What problems is Square Appointments solving and how is that benefiting you?

Didn't really have much of a problem. We switched to Godaddy terminal because it actually prints recipes and has alot more options and smaller fees.

So even though we still use square appointments, if go daddy offers similar set up, we will switch to them

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CS

Cindy S

August 31, 2023 Source: G2.com
"Best integration for a novice like me!"
What do you like best about Square Appointments?

I love that I don't have to do all the work. Once things are set up it allows the client to schedule and automatically sends an email with the zoom already inserted. Saves time and energy when I can be preparing for the session and not caught up in sending out a zoom invite each time

What do you dislike about Square Appointments?

It takes awhile to get the hang of but mostly this is just because of user error and getting use to doing it all myself. Perhaps an easier more streamlined way or more tutorials available at a click of a button. Just takes practice and doing it.

What problems is Square Appointments solving and how is that benefiting you?

It's helping me to do more healing work and less Messing with all the set up etc.

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PM

Pennylane M

December 19, 2022 Source: G2.com
"Appointment Setter"
What do you like best about Square Appointments?

They can help you a lot. Learn more in this company.

What do you dislike about Square Appointments?

Downsides using square appointments there are being late response.

What problems is Square Appointments solving and how is that benefiting you?

They don't have rebuttals

Read more
Jw

Jenn w

May 13, 2022 Source: G2.com
"No other Program EVER needed!!"
What do you like best about Square Appointments?

This whole entire Square Appointments is hands down the easiest most user friendly program EVER. This has every option for anyting you could ever imagine needed for scheduling your appointments.

What do you dislike about Square Appointments?

I have not found anything at all that I dislike about this. If there is something found, than I would suggest its user error, because there is no way anyone could find a dislike with this program.

What problems is Square Appointments solving and how is that benefiting you?

Problems solved would be the beauty of the reminder that my clients receive. The reminder can be customized to reminde them the day prior or two day prior, whatever is best for your company. The benefits are the ability that my staff can see not only what's scheduled for them, but where everyone else will be which helps in the event you need extra hands on.

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R

Rafaela

October 10, 2021 Source: Financesonline.com
A crucial asset for a small business

PROS: Our customers are at ease with using Square Appointments because of the familiarity of the Square family of products. They also like to use it because it is intuitive and does not require in-depth technical knowledge. And if ever problems arise, the Square customer service team is prompt in resolving them.

CONS: I have no problems regarding the app, really, though I wish Square Appointments receives regular enhancements.

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C

Celia

September 26, 2021 Source: Financesonline.com
Square Appointments is easy to set up and use

PROS: It is easy to set up and use. Unlike other apps, Square Appointments doesn’t come with so many graphic designs that just make the app more complicated. It is clean and very functional. It lets us set up multiple schedules for multiple people. It works just right for our needs.

CONS: I don’t have any complaint with its designs and overall look. I love its simplicity, in fact! However, for those who are looking for a nice-looking app that has some jaw-dropping graphics, Square Appointments might not be your best pick.

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S

Shayne

August 22, 2021 Source: Financesonline.com
A dependable application for small businesses

PROS: Square Appointments is an easy-to-use software that is perfect for small business. Setting it up is also fast and easy. The setup process only took less than an hour to finish!

CONS: Generally, the software is great! What doesn’t impress me is their customer support. I wish they will do something to improve their service.

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AH

Adam H

August 10, 2021 Source: G2.com
"Very easy for clients to request an appointment!"
What do you like best about Square Appointments?

Square Appointments is very user friendly for both the user/admin AND the client!

What do you dislike about Square Appointments?

I've had trouble in the past connecting to apps like Zapier, but it has since been resolved.

What problems is Square Appointments solving and how is that benefiting you?

I have replaced Calendly with Square Appointments which eliminates another monthly expense for my business.

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E

Ettie

June 13, 2021 Source: Financesonline.com
Square Appointments has it all

PROS: With this tool, it is super easy for us to book schedules, know the upcoming appointments, connect with our clients, and more. Although this software is primarily created for scheduling or booking, there are a lot of helpful features it offers if you try to explore a little. It even sends alerts so clients will be reminded of the upcoming appointment.

CONS: Any changes made about the client’s info during the booking process will not be saved. For instance, when I need to change the client’s name while booking them through my phone, the software won’t permit it. I need to finish scheduling and return to edit the data.

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R

Royce

May 21, 2021 Source: Financesonline.com
Seamless appointment scheduling for me and clients

PROS: The best thing about Square Appointments is its free platform. It is also easy-to-use that my clients can book their haircut appointments with me without difficulty straight on my business website.

CONS: It's sad that I cannot customize appointments to my industry.

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