Squadcast Reviews

On time alerts whenever there is an incident

Some of the time calls get missed for alerts

On time calls and alerts for incidents

I like all the intergrations aviliable. One that we use the most is Slack

Adding users to groups can be a bit confusing with the current UI. The UI/UX could use a rework.

It let's us know when one of our application services is down.

Easy integration and easy to use the product

Yet to explore more to dislike something

Easy alerts to the contacts

Squadcast is an easy to use and integrate incident management and on-call alerting platform. The alerts, and send notifications works perfect for us. Free Trial plan gives you an oportunity to try it out and see how great it is. Very quick response from the support team.

I would recommend improving custumazation, for examle create more labels for users to categorised easier. Everything else is great so far.

Helps us to extend agile incident management workflows to your existing environment with on-call scheduling, escalations, and incident tracking.

Its UI is so simple to manage and interact.

The suppression rules and other automations can be improved more to easily see what will be the output of the suppression.

escalation policies for different teams.

It is a very useful tool for us and we have been using this tool for the last 2 years without any issues. Their escalation policies structure, and manage all service alerts based on the escalation policy.

previously we were not able to attach screenshots in alerts notes but after squad cast update we are able to attach screenshots in notes so nothing to dislike now

Microservices-based alerts, By using Squadcast we are able so solve the alerts within in short span of time and also do postmortem on them

It is good for incident notification. It is very fast to notify me of incidents whenever my infrastructure resources are overutilized or any critical incidents are triggered via my monitoring tool. The best part is that it is very simple to integrate with any monitoring tools like Prometheus, Zabbix, and Icinga to constantly notify me of any critical issues in the infrastructure.

I always recommended Squadcast to my friends and team because they instantly got prompted for any series of issues in infrastructure.

I don't think there is any dislike point in this application. I like these apps and recommend them to other IT sectors to use for Monitoring their infra and applications.

Whenever my applications went down or any issue was raised in my Infra, I got notified by Squadcast, and it helped me to resolve and figure out the problem early. It makes me a professional IT engineer.

Squadcast streamlines our teams communication and colloboration on business critical issues. It has been instrumental in our incident management while reducing support response times which leads to greater customer satisfaction.

I'd love more options for recording capabilities with the tool. The pricing can also be a bit much for leaner teams at new start ups.

It notifies key team members about business critical issues both inside and outside of operating hours wherever they may be and in the manner in which they wish to be communicated with. This is a huge help as we are a global remote team with a global customer base and our working hours may not always be our clients. However, with squadcast we know when to tune in and add more resources to resolve an issue.

It helps to see my schedule as to when I will be on call really easy. It can change by month and week and is easy to update. It also will forward all emails that will come in for tickets straight to my email. It is effortless to setup and use. Your techs will love it to be able to see and plan everything around the schedule.

I did not notice any downsides yet and I have been using it for years.

On call scheduling is being solved. It benefits us because now no one is not aware of when they are on call and when they are not. No conflicts arise as to who is in charge for the week.

We have been using Squadcast for about 2 years,

Squadcast has a very user-friendly UI and a very responsible customer support team, It has a wide variety of features and is easy to connect to other services.

the implementation flow is very easy.

I think Squadcast is the perfect choice for incident management, I didn't see any weakness in their service.

Squadcast made incident management easy for us

It helps us to focus on improve our service and not worried about incident management and alerting