Home/ Field Service Management Software/ Spotio/ Reviews
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
The field sales manager of your organization
68.2%
24.2%
3.3%
1%
3.3%
User-Friendly Interface, Effective Lead Tracking and Management, Comprehensive Mapping and Routing, Detailed Customer Information
Occasional App Glitches and Crashes, Inaccurate or Missing Address Information, Battery Drainage Issues, Limited Offline Functionality
SPOTIO is a popular field service management software praised by users for its user-friendly interface, robust features, and excellent customer support. Many reviewers highlight its intuitive design, ease of use, and comprehensive functionality, which streamlines scheduling, dispatching, and tracking of field teams. SPOTIO's mobile app is particularly appreciated for its convenience and efficiency in managing tasks and accessing customer information on the go. Additionally, SPOTIO's customer support is consistently lauded for its responsiveness, helpfulness, and willingness to go the extra mile to resolve issues.
AI-Generated from the text of User Reviews
Our team likes the simplicity of the Spotio app, the map and list that you can create when blitzing/canvassing areas.
No downside to the Spotio app as all the key functions/features you need are at your fingertips.
Spotio solves the problem of mapping out zip codes/areas when setting up your day for D2D. Spotio allows you to create focus with homeowners name, address, notes, chat feature, which all allow you to work smarter, not harder.
SPOTIO is indispensable for me. Accurate, collated, intigrates with satellite Imagry that helps guide my day for success.
So easy my kids could utilize SPOTIO within five minutes.
I use this everyday. I plan my route the day before and amend it actively while on the ground and in the field. I am able to avoid time wasting with preparation which is invaluable with the limited day time light we have.
Thank you so much for this quality product.
Occasionally a DL # might not populate instantly, but this could be due to several factors and does not truely slow me down. I usually call in for support and they see it on there side so all good.
Helps me recognize do not knocks easily and isolates interactions I've already completed good or bad.
Marking locations easily and saving information. Operates smoothly compared to other apps like it and rarely crashes. I like the overdue and calendar feature to easily keep track of leads.
the team chat function is not the best but my job did not require to use it. I dont have many complaints about the app and i enjoyed using it.
Spotio helps me collect and organize leads for door to door and gathering information and data for gauging peoples interest.
The simplicity of learning and the complexity of pipeline management. Very helpful tool that keeps you on your game
No problems. Everything has been great so far and support has been immediately helpful with any questions or confusion
Keeping me on task and organizing the day to day, reference point, contacts and appointments
It makes it easy to understand the time it's going to take going door, the door, whether walking or driving
Nothing it works pretty good hard to pick something that works this good
It helps me be efficient in my day
Spotio keeps my schedule organized and allows me the opportunity to update meetings and appointments immediately. It is simple to use and gets me to where I need to be every day!
Some of the options for updating an appointment aren't exactly what I need it to be. The reasons an appointment wasn't successful is limited n choices.
Keeping my contacts list organized, helps me by locating other businesses in my immediate area that I can prospect while there. I can search by type of business or by specific name of business.
The app is very efficient and easy to navigate.
I personally think SPOTIO is very useful. Customer support is quickly available to provide answers about any issues.
It's easily accessible and helpful to save data on the spot.
SPOTIO keeps all my appointments organized and in one place I love it
I do not have any dislikes . I love this app
It helps me when I am in the field with appointments, and I can look at other businesses around my appointments so I know what businesses are in that area.
It's ease of use and the way it is organized
That it's hard to remove an error and it's not easy to update scheduled activity
Scheduled action
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I like how user friendly this app is. I appreciate the variety of selection to pick like renter, no soliciting, set appointment, etc. This app is very easy when it comes to setting up an appointment and logging your notes. I did find it difficult to go back into an appointment after it has been logged. Overall very user friendly.
I don't like not being able to see the territory assigned more clear. I think all the notes should be set aside and not seen on the houses especially when you a new to the territory. I think the old users should be taken off and only no soliciting and hard not interested should be on the house. That way a new person will be starting new not feeling like it's been beat to the ground.
None so far.
When I had a question they answered quickly.