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Spotio Reviews

User Rating

4.5/5 (Based on 421 Ratings)

Rating Distribution

  • Excellent

    68.2%
  • Very Good

    24.2%
  • Average

    3.3%
  • Poor

    1%
  • Terrible

    3.3%

User Sentiments

User-Friendly Interface, Effective Lead Tracking and Management, Comprehensive Mapping and Routing, Detailed Customer Information

Occasional App Glitches and Crashes, Inaccurate or Missing Address Information, Battery Drainage Issues, Limited Offline Functionality

Do You Use Spotio?

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Review Summary

SPOTIO is a popular field service management software praised by users for its user-friendly interface, robust features, and excellent customer support. Many reviewers highlight its intuitive design, ease of use, and comprehensive functionality, which streamlines scheduling, dispatching, and tracking of field teams. SPOTIO's mobile app is particularly appreciated for its convenience and efficiency in managing tasks and accessing customer information on the go. Additionally, SPOTIO's customer support is consistently lauded for its responsiveness, helpfulness, and willingness to go the extra mile to resolve issues.

Pros

  • Userfriendly interface: Easy to navigate and manage tasks, making it accessible to users of all technical backgrounds.
  • Robust scheduling capabilities: Streamlined appointment scheduling and management, increasing productivity and efficiency.

Cons

  • Limited reporting and analytics: Lack of advanced reporting options may hinder datadriven decisionmaking and performance analysis.
  • Occasional performance issues: Users have reported occasional glitches or slowdowns, which may impact the overall user experience.

AI-Generated from the text of User Reviews

Reviews
MD

Marla D

February 9, 2024 Source: G2.com
"Very easy to navigate and submit"
What do you like best about SPOTIO?

I like how user friendly this app is. I appreciate the variety of selection to pick like renter, no soliciting, set appointment, etc. This app is very easy when it comes to setting up an appointment and logging your notes. I did find it difficult to go back into an appointment after it has been logged. Overall very user friendly.

What do you dislike about SPOTIO?

I don't like not being able to see the territory assigned more clear. I think all the notes should be set aside and not seen on the houses especially when you a new to the territory. I think the old users should be taken off and only no soliciting and hard not interested should be on the house. That way a new person will be starting new not feeling like it's been beat to the ground.

What problems is SPOTIO solving and how is that benefiting you?

None so far.

When I had a question they answered quickly.

Read more
AU

Anonymous User

January 10, 2024 Source: G2.com
"Spotio review - Solar"
What do you like best about SPOTIO?

Our team likes the simplicity of the Spotio app, the map and list that you can create when blitzing/canvassing areas.

What do you dislike about SPOTIO?

No downside to the Spotio app as all the key functions/features you need are at your fingertips.

What problems is SPOTIO solving and how is that benefiting you?

Spotio solves the problem of mapping out zip codes/areas when setting up your day for D2D. Spotio allows you to create focus with homeowners name, address, notes, chat feature, which all allow you to work smarter, not harder.

Read more
IC

ISAAC C

December 7, 2023 Source: G2.com
"Could not have the success without SPOTIO"
What do you like best about SPOTIO?

SPOTIO is indispensable for me. Accurate, collated, intigrates with satellite Imagry that helps guide my day for success.

So easy my kids could utilize SPOTIO within five minutes.

I use this everyday. I plan my route the day before and amend it actively while on the ground and in the field. I am able to avoid time wasting with preparation which is invaluable with the limited day time light we have.

Thank you so much for this quality product.

What do you dislike about SPOTIO?

Occasionally a DL # might not populate instantly, but this could be due to several factors and does not truely slow me down. I usually call in for support and they see it on there side so all good.

What problems is SPOTIO solving and how is that benefiting you?

Helps me recognize do not knocks easily and isolates interactions I've already completed good or bad.

Read more
CM

Christian M

December 2, 2023 Source: G2.com
"Field marketing"
What do you like best about SPOTIO?

Marking locations easily and saving information. Operates smoothly compared to other apps like it and rarely crashes. I like the overdue and calendar feature to easily keep track of leads.

What do you dislike about SPOTIO?

the team chat function is not the best but my job did not require to use it. I dont have many complaints about the app and i enjoyed using it.

What problems is SPOTIO solving and how is that benefiting you?

Spotio helps me collect and organize leads for door to door and gathering information and data for gauging peoples interest.

Read more
AU

Anonymous User

November 14, 2023 Source: G2.com
"Very promising CRM that keeps you going"
What do you like best about SPOTIO?

The simplicity of learning and the complexity of pipeline management. Very helpful tool that keeps you on your game

What do you dislike about SPOTIO?

No problems. Everything has been great so far and support has been immediately helpful with any questions or confusion

What problems is SPOTIO solving and how is that benefiting you?

Keeping me on task and organizing the day to day, reference point, contacts and appointments

Read more
AU

Anonymous User

November 10, 2023 Source: G2.com
"Efficiency"
What do you like best about SPOTIO?

It makes it easy to understand the time it's going to take going door, the door, whether walking or driving

What do you dislike about SPOTIO?

Nothing it works pretty good hard to pick something that works this good

What problems is SPOTIO solving and how is that benefiting you?

It helps me be efficient in my day

Read more
TR

Tonya R

November 9, 2023 Source: G2.com
"Keeps me organized!"
What do you like best about SPOTIO?

Spotio keeps my schedule organized and allows me the opportunity to update meetings and appointments immediately. It is simple to use and gets me to where I need to be every day!

What do you dislike about SPOTIO?

Some of the options for updating an appointment aren't exactly what I need it to be. The reasons an appointment wasn't successful is limited n choices.

What problems is SPOTIO solving and how is that benefiting you?

Keeping my contacts list organized, helps me by locating other businesses in my immediate area that I can prospect while there. I can search by type of business or by specific name of business.

Read more
EH

Emily H

November 7, 2023 Source: G2.com
"The app is very easy to use."
What do you like best about SPOTIO?

The app is very efficient and easy to navigate.

What do you dislike about SPOTIO?

I personally think SPOTIO is very useful. Customer support is quickly available to provide answers about any issues.

What problems is SPOTIO solving and how is that benefiting you?

It's easily accessible and helpful to save data on the spot.

Read more
MV

Misty V

November 7, 2023 Source: G2.com
"SPOTIO is amazing , It keeps my appointments organized and all in one place"
What do you like best about SPOTIO?

SPOTIO keeps all my appointments organized and in one place I love it

What do you dislike about SPOTIO?

I do not have any dislikes . I love this app

What problems is SPOTIO solving and how is that benefiting you?

It helps me when I am in the field with appointments, and I can look at other businesses around my appointments so I know what businesses are in that area.

Read more
RE

Roger E

November 7, 2023 Source: G2.com
"Great CRM"
What do you like best about SPOTIO?

It's ease of use and the way it is organized

What do you dislike about SPOTIO?

That it's hard to remove an error and it's not easy to update scheduled activity

What problems is SPOTIO solving and how is that benefiting you?

Scheduled action

Read more

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