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SpotDraft Reviews

User Rating

4.8/5 (Based on 99 Ratings)

Rating Distribution

  • Excellent

    77.8%
  • Very Good

    21.2%
  • Average

    1%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Excellent Customer Support, User Friendly Interface, Contract Drafting & Management, Salesforce Integration

Template Customization Limitations, Occasional Software Bugs & Glitches, Minor UI Navigation Issues, Lack of Bulk Upload Features

Do You Use SpotDraft?

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Review Summary

User reviews for SpotDraft highlight its effectiveness as a contract management tool, particularly its user-friendly interface, robust features, and quick turnaround times. Users consistently praise the platform's ease of use, even for non-legal teams, and its ability to automate contract creation and signing processes. While some users note minor UX issues and wish for more advanced editing features, the overall sentiment is overwhelmingly positive. SpotDraft's customer support is repeatedly lauded for its responsiveness, helpfulness, and willingness to incorporate user feedback, further solidifying the platform's value.

Pros

  • SpotDraft offers exceptional customer service via Slack, providing quick and helpful responses to questions.
  • The platform streamlines contract creation and execution, saving time and making agreements easy to write and sign.
  • SpotDraft empowers business teams to negotiate terms independently, while maintaining legal version control and automating historical data saving.

Cons

  • The redline feature could benefit from further refinement to improve its functionality.
  • Some users have reported occasional difficulties with uploading agreements and data entry in Excel sheets.
  • The platform is relatively new and still under development, with some features under construction or not yet polished.

AI-Generated from the text of User Reviews

Reviews
MC

Michael C

December 26, 2023 Source: G2.com
"Fantastic CLM"
What do you like best about SpotDraft?

I like the customer services via Slack and they are very helpful and interact with your questions within minutes.

What do you dislike about SpotDraft?

The redline feature needs a little bit more refinement.

What problems is SpotDraft solving and how is that benefiting you?

Empowered business teams to negotiate terms on their own while still allowing Legal to maintain version control. Automatically saves historical data in the CLM platform.

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AS

Arti S

October 22, 2023 Source: G2.com
"Overall experience"
What do you like best about SpotDraft?

Very easy to write an agreement and get it executed in very less time. Also, you can upload bulk agreements in a very short period of time. I had a good experience while using spot draft; It made my life easy while making agreements.

Thanks, Prajwal

What do you dislike about SpotDraft?

Nothing as of now. I am happy with the software Prajwal helped me understand and run through the software, and it is easy to use. And it will take less time to make the lengthy agreement. Feedback from my side if you can make it easy for us while uploading the agreement on the portal and filling the data in the Excel sheet.

What problems is SpotDraft solving and how is that benefiting you?

It saves my time to make any such lengthy contract in just a few clicks and details. Also, it helps a lot to make a professional agreement on a business level. It allows you to learn how to become an expert in making agreements.

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AA

Aman A

September 22, 2023 Source: G2.com
"SpotDraft - My only choice for sharing documents..."
What do you like best about SpotDraft?

1. Customer Service - Anusree helped me resolve an issue recently, which was complex. The service was timely, and I was able to close my customer renewal in time.

2. Easy UI - This is the ultimate adoption factor for us at Whatfix

3. Integration with Salesforce - Trust me! CPQ process can't get any simpler.

4. Everyday usage due to my current role.

What do you dislike about SpotDraft?

1). To be honest, I am yet to come across something that I don't like about SpotDraft.

What problems is SpotDraft solving and how is that benefiting you?

SpotDraft helps us cover Contract Renewals.

Read more
TS

Taylor S

September 15, 2023 Source: G2.com
"SpotDraft is amazing!"
What do you like best about SpotDraft?

SpotDraft has the best customer service, is extremely responsive, and clean UI. They are constantly working to make their product better and their SalesForce and GDocs integrations are FANTASTIC! I've never worked with a more responsive team. I look forward to the many new features to come.

What do you dislike about SpotDraft?

Honestly, there's not much to dislike! They are a startup and constantly improving its product and are incredibly responsive to feature requests. If they continue, I definitely see them becoming the leader in the CMS world. Unparalleled customer service + product improvements + easy UI = SUCCESS!

What problems is SpotDraft solving and how is that benefiting you?

SpotDraft is solving a complicated SalesForce integration. They have built a custom UI for our SFDC integration and we are so excited to roll it out to the team!

Read more
AU

Anonymous User

August 3, 2023 Source: G2.com
"Wonderful platform for our growing team!"
What do you like best about SpotDraft?

SpotDraft's team has gone above and beyond in supporting our company. The platform is easy to use and organized. We receive 1:1 weekly calls with Chalormee to address questions, receive more training on using the product, or incorporate functions our team would like.

What do you dislike about SpotDraft?

I have no genuine dislikes with SpotDraft, the platform, or the team. The team always gives support when needed; my feedback is always heard and addressed. Once you learn the process of the platform, it all becomes effortless!

What problems is SpotDraft solving and how is that benefiting you?

We have better organization using SpotDraft. We can have multiple business users on the same platform but own their own contracts process. Storing documents relevant to our needs directly into the platform

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TH

Trishla H

April 24, 2023 Source: G2.com
"Extremely easy and user friendly for all functions"
What do you like best about SpotDraft?

The ease with which one can upload, work on and get the documents executed. Also, the customer support team, especially Prajval, is very helpful and prompt.

What do you dislike about SpotDraft?

I have not had any downsides working with SpotDraft.

What problems is SpotDraft solving and how is that benefiting you?

Documentation management and execution.

Read more
SD

Shubhangi D

April 20, 2023 Source: G2.com
"The outlook and the features is eye-pleasing and user friendly."
What do you like best about SpotDraft?

The contract management cycle and easy follow-up on the sent agreement are helpful. It has inbuilt easy tagging features on the agreement, making it easier to tag the team in the clauses if we are stuck.

What do you dislike about SpotDraft?

The in-built contract drafting word processor has a few shortcomings, like controlling the pointer as it starts to scroll the document on its own. It needs to give some features like clause library as default inbuilt in the platform.

What problems is SpotDraft solving and how is that benefiting you?

As with the live updates I am getting via spot draft as to where the contract is stuck and with whom, and whether they have opened the mail for signing or not, this has been a very beneficial take for getting the agreement executed in time and this also provides a transparent and auditable history of all edits made.

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MK

Madhumitha C K

April 19, 2023 Source: G2.com
"As far as I have experienced its super duper convenient"
What do you like best about SpotDraft?

I like how it has become a go-to for me; I can rely on it for all the agreements I work on daily.

It's also time-saving and super duper convenient.

Thanks to Prajval Nagaraj for all his patients and time in helping us learn to use Spotdraft; I appreciate his availability at any given time.

What do you dislike about SpotDraft?

I am super sure that I do not dislike anything about Spotdraft

What problems is SpotDraft solving and how is that benefiting you?

It solves half the work with all our contracts.

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AR

Aanchal R

March 31, 2023 Source: G2.com
"Easy to use & great service support"
What do you like best about SpotDraft?

Immediate resolution and understanding the urgency

What do you dislike about SpotDraft?

Updation of changes takes more than 10 days

What problems is SpotDraft solving and how is that benefiting you?

Appointment letter signing and contract signing

Read more
JB

Jake B

March 17, 2023 Source: G2.com
"SpotDraft are gamechangers!"
What do you like best about SpotDraft?

Everything! Onboarding was managed well, with a friendly dedicated team who engaged in regular check-ins and supported us every step of the way. From there, our experience has gotten better. The support team engage with my teams via Slack, and responses and support are, genuinely, instantaneous.

Suggestions we've made to the platform to add additional features have been actioned, and we feel like we're a real key stakeholder to Spotdraft- the relationship feels so in sync and personable, its just fantastic working with the team, especially Shriyan who has been a true credit to Spotdraft and has supported us since day 0.

I'd also flag the Spotdraft pricing is truly competitive.

Considering all the above, it made switching from DocuSign over to Spotdraft so easy, and makes switching back to any other provider impossible.

Spotdraft are true market leaders in this space, and I can't wait to be a part of their journey.

What do you dislike about SpotDraft?

Nothing! They are superstars! We feel we've been totally supported by the team.

What problems is SpotDraft solving and how is that benefiting you?

Fundamentally, prior to using spotdraft our contracts were stored across multiple Drive locations and sometimes were signed. Spotdraft removes this entire risk. They're hugely valuable to an entreprenuerial company!

Read more

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