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Splashtop Business Access Reviews

User Rating

4.9/5 (Based on 663 Ratings)

Rating Distribution

  • Excellent

    90.2%
  • Very Good

    8.3%
  • Average

    1.2%
  • Poor

    0.2%
  • Terrible

    0.2%

User Sentiments

Ease of Use, Affordable Pricing, Fast Connection Speed, Reliable Remote Access

Multiple Monitor Limitations, Occasional Connection Drops, Complex Initial Setup, Slow File Transfer Speeds

Do You Use Splashtop Business Access?

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Review Summary

Users praise Splashtop Business Access for its ease of use, fast performance, and reliable remote access capabilities. It is particularly valued for its ability to provide secure and seamless remote desktop control, file transfer, and remote printing. Reviewers highlight its intuitive user interface, quick setup process, and compatibility with various devices and operating systems. Additionally, its customer support is commended for its responsiveness and helpfulness. However, some users mention occasional connectivity issues and the need for more granular control over user permissions.

Pros

  • Easy to use: Splashtop's intuitive interface makes it a breeze for users to connect to and control remote computers.
  • Reliable: Splashtop is a highly reliable solution that provides a stable and secure connection.

Cons

  • Limited customization: Splashtop offers limited customization options, making it difficult for users to personalize their experience.
  • Price: Splashtop is a relatively expensive solution compared to other remote desktop software.

AI-Generated from the text of User Reviews

Reviews
MM

Michelle M

June 11, 2024 Source: G2.com
"AMAZING service for a great price!"
What do you like best about Splashtop Business Access?

We've been using Splashtop Business for over 10 years. It is a reliable and affordable product that allow me to share my computers with my remote employee. I also access my main business computer while I'm traveling. I marvel every day about how awesome this product works. I switched from gotomypc and I've never looked back.

What do you dislike about Splashtop Business Access?

I have no complaints about this product. It fits my needs and is so affordable!

What problems is Splashtop Business Access solving and how is that benefiting you?

Allows my remote employee to access our office computers from home. Allows myself to access my office computers from home on the weekends. We use a laptop with a local - not cloud based medical software program and Splashtop allows my staff, including myself, to access this computer remotely.

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MM

Melanie M

June 7, 2024 Source: G2.com
"Great Tool for remote work!"
What do you like best about Splashtop Business Access?

I like the ease of use and the value. It is easy to find a fairly priced and feature-rich option for my business. It takes the stress and guesswork out of working remotely.

What do you dislike about Splashtop Business Access?

I have had technical glitches usually due to firewall/security settings

What problems is Splashtop Business Access solving and how is that benefiting you?

I have a FT job where I occassionally need to remotely access my computer and a PT job that requires weekly access to a different computer and I use Splashtop for both! It is an all-encompassing solution for me.

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CN

Cherri N

December 6, 2023 Source: G2.com
"FAST, easy to use interface at a great price, and did I say FAST?"
What do you like best about Splashtop Business Access?

Easy to install. Easy to use. Really Fast connection, no drag time. Priced for the little guy and occasional usage, with a more robust solution for more money.

What do you dislike about Splashtop Business Access?

One little feature that is available on the advanced level is being able to use multiple monitors. I do wish it was part of the lower priced package, as dual monitors are normal nowadays and everyone needs it, not just the robust users.

Recommendations to others considering Splashtop Business Access:

Don't waste anymore time with the others by overpaying. Fast, no lag time, easy to use is the reason Splashtop is such a success.

What problems is Splashtop Business Access solving and how is that benefiting you?

Access while traveling for business is critical. I can help people at work with questions that I normally would have to make them wait for. Allows me to lock down an ip for security reasons, to one location, and then I can still access that via splastop.

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EC

Ed C

November 16, 2023 Source: G2.com
"Quick no-code application with great features and support."
What do you like best about Splashtop Business Access?

Easy setup.

Very intuitive.

Quick access to remote computers.

What do you dislike about Splashtop Business Access?

Sometimes confusinhg to get remote computer set up.

What problems is Splashtop Business Access solving and how is that benefiting you?

I can work from home and connect to my computer at work.

Saves me 2 hours a day driving time.

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MM

Michelle M

November 14, 2023 Source: G2.com
"Excellent service for a great price."
What do you like best about Splashtop Business Access?

We've been using Splashtop Business for over 10 years. It is a reliable and affordable product that allow me to share my computers with my remote employee. I also access my main business computer while I'm traveling. I marvel every day about how awesome this product works. I switched from gotomypc and I've never looked back.

What do you dislike about Splashtop Business Access?

I have no complaints about this product. It fits my needs and is so affordable!

What problems is Splashtop Business Access solving and how is that benefiting you?

Allows my remote employee to access our office computers from home. Allows myself to access my office computers from home on the weekends.

Read more
LG

Lorine G

July 18, 2023 Source: G2.com
"Great Remote Access"
What do you like best about Splashtop?

Its easy to use, connection doesn't lag.

What do you dislike about Splashtop?

Need to authenticate user too many times

What problems is Splashtop solving and how is that benefiting you?

Access for remote employees

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EA

Elton A

July 10, 2023 Source: G2.com
"Impeccable solution"
What do you like best about Splashtop Business Access?

Simple to commence a remote session with ability to wake up computers and I can assign individual users to give support.

What do you dislike about Splashtop Business Access?

There is presently nothing that I don't like about Snapshot Business Access.

What problems is Splashtop Business Access solving and how is that benefiting you?

Enables me to connect to other machines fast and easily to do daily updates and system maintenance.

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KR

Kenneth R

May 31, 2023 Source: G2.com
"My goto for 2 years now."
What do you like best about Splashtop?

I dont have any issues remoting in to a client, even having to change the names if customer or computer changes. Just remember to change your computer name before installing the program, that was my beginning mistakes.

What do you dislike about Splashtop?

Not really any issues per say, the wake up feature was frustrating at first, wasn't sure if it was accurate, but seems to work, In the 2 years and some months of using it, none so far.

What problems is Splashtop solving and how is that benefiting you?

We have customers all over the United States, and just sometimes I can't drive 17 hours to goto New York and work on their pc, with Splashtop, I can use SOS to install it, then after setup, works no problem.

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CL

Ceci L

December 14, 2022 Source: G2.com
"Reliable and fast"
What do you like best about Splashtop Business Access?

I like that it's straightforward, not confusing at all and never had an issue connecting to another computer. Sometimes when you connect to another computer there's network issues, but never had any with Splashtop.

What do you dislike about Splashtop Business Access?

I haven't found anything I didn't like about Splashtop. We've been using it for over a year and it's been great ever since.

What problems is Splashtop Business Access solving and how is that benefiting you?

Splashtop allows all members of the team to access remotely to the server, where we store large files. We store them in the server before we put them up in the cloud. We need to check the files first, and then upload them. We all work remotely, and having access to the server is very useful.

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MN

Myron N

October 3, 2022 Source: G2.com
"Easy to Use and Gets The Job Done!"
What do you like best about Splashtop Business Access?

How simple and easy Splashtop is to install and use.

What do you dislike about Splashtop Business Access?

Honestly, nothing! It really is easy to use.

What problems is Splashtop Business Access solving and how is that benefiting you?

The ability to remote into my laptop in my office while I'm on the road traveling or seeing my Clients! Splashtop allows me to work from anywhere and at anytime.

Read more

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