Spiro Reviews

The most helpful thing about Spiro has to be the reminder function. I love seeing an email pop up saying "Cody, you need to send that follow-up email to so and so." It really helps me keep track so no one falls through the cracks.

So, far I haven't had any issues with Spiro. It has performed everything I've needed and the team has been great in getting back to me with any questions I have.

Spiro is mainly keeping me focused on the top priority of people I said I would get back to. Before Spiro, I used to make a note on a sticky note, and it would get misplaced or thrown away before I could complete the task.

It's easy to use, and tracks all my contact with customers.

This is a hard question. Every time I find something I dislike, I let Spiro know and they seem to be able to fix it.

Keeping contacts up to date on a timely basis. Allowing me to view a customer's past sales history before a meeting.

Spiro is the most intuitive and CRM we have come across. It reduces and eliminates much of the manual task based inputs sales people hate.

Nothing. There is not anything that we dislike about Spiro in the 18 months since we have deployed it,

The collections of customr interactions.

Spiro integrates with popular CRM (Customer Relationship Management) systems such as Salesforce, enabling seamless data synchronization and ensuring consistency across platforms. This integration allows sales reps to access and update customer information directly from Spiro, eliminating the need for duplicate data entry and enhancing workflow efficiency.

While the AI-powered sales assistant is a key feature of Spiro, some users may have concerns about relying heavily on AI for critical sales decision-making. Although the AI assistant can provide valuable insights and recommendations, human judgment and intuition are still important in sales. Users should balance the assistance provided by the AI with their own expertise and experience.

Collaboration and communication among sales team members are vital for effective sales execution. Spiro offers features such as activity tracking, team collaboration, and shared calendars to foster collaboration and ensure everyone is aligned. Sales reps can share information, coordinate efforts, and provide updates seamlessly, improving teamwork and productivity.

Spiro is a very intuitive system. I have it linked to my email server, and it logs communications appropriately and enters new contacts into my CRM system automatically.

There are no major downsides that I have experienced. The team at Spiro has done a great job customizing a solution for our company. Some of the features might be a little unstreamlined at first, but the team has done a great job of making continued improvements to streamline quoting and customer management tools.

Spiro has helped our organization share customer information more thoroughly. Sharing opportunities and tasks is simple in Spiro, and the management team has full insight into daily activities and opportunities. It saves a lot on reporting for us. It also incorporates a quoting tool which has helped us standardize our quoting and proposal process companywide.

How intuitive the platform is. I've never met a great salesperson who is very good at keeping their documentation and notes current!

I need Spiro at home to simplify communication in my house!

Visibility across different divisions in our organization.

Very easy to implement. Great acceptance by our outside sales force.

The best customer support ever.

Has not been so easy to integrate with our ERP software.

They made us the best quoting tool ever. We are a "configure to order" manufacturing firm and have thousands of configurations possible,

Spiro came with an easy way for our sales force to enter quotes simply and quickly.

I have worked at two medium sized companies where we used Spiro. They are very much in tune with our manufacturing industry it seems and very easy to work with. Very powerful reporting tools and Great Value.

There are some minor things related to the graphical user interface, such as only displaying a certain amount of companies in a list (must use a 'next page' function to scroll through multiple pages).

We're no longer trying to piece together old emails to find information on customers. Spiro makes working opportunities much more organized.

The sales management tools are great and the mobile app for our sales reps

The support from the spiro team is great .

Occassional delays in response time when using the application

Spiro is assisting me in managing our sales pipeline, it is benefiting the company in increased sales numbers.

The AI Assistant helps keep me on task daily and allows me to set up additional items to be remembered down the road.

I would like to see the return of page navigation for my contacts. I put them in alphabetical order, and sometimes I need to jump pages ahead, and it is time-consuming to press the up arrow for each page.

Spiro has helped me stay on task and close more business than with previous CRM systems we have used in the past. Spiro has been a big help in keeping me organized.