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Spiff Reviews

User Rating

4.8/5 (Based on 2,519 Ratings)

Rating Distribution

  • Excellent

    83.2%
  • Very Good

    14.5%
  • Average

    1.7%
  • Poor

    0.2%
  • Terrible

    0.5%

User Sentiments

Easy to Use Interface, Commission Transparency, Real-time Commission Tracking, Seamless Salesforce Integration

Mobile App Functionality, Slow Data Updates, Limited Reporting Features, Complex Commission Structures

Do You Use Spiff?

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Review Summary

Reviewers across platforms generally agree that Spiff is a user-friendly sales compensation software with a clean user interface and a variety of features to help businesses manage their sales teams. Many users appreciate the customizable dashboards and reporting capabilities, which provide valuable insights into sales performance. However, some users have reported occasional technical glitches and difficulties with the mobile app. Overall, Spiff is praised for its usability, customization options, and reporting features, but some users have encountered minor technical issues.

Pros

  • Easy setup and onboarding: Users can quickly set up and begin using Spiff with minimal effort and technical expertise.
  • Intuitive user interface: Spiff's user interface is highly userfriendly, making it accessible and easy to navigate for users of all skill levels.
  • Flexible incentive management: Spiff offers customizable incentive programs that allow users to tailor their compensation plans to meet the unique needs of their sales teams.

Cons

  • Steeper learning curve: Spiff's robust feature set may require a moderate learning curve for some users.
  • Limited reporting capabilities: The reporting capabilities in Spiff may not be as comprehensive as some users would prefer.

AI-Generated from the text of User Reviews

Reviews
SG

Steve G

February 1, 2024 Source: G2.com
"I No Longer Dread Commission Review Statements!"
What do you like best about Spiff?

With Spiff in place, I can instantly see my commissions for previous, current, and future months at one glance! Spiff eliminates the guesswork- it syncs with Salesforce, so there is no discrepency! What a difference from using hard to read and understand excel spreadsheets!

Update FEB 2024: SPIFF is still going strong- I look forward to the approval notice every month!

What do you dislike about Spiff?

Since I'm just coming on board, I don't have anything negative yet- I am very impressed with SPIFF, and I truly appreciate how easy it has made my commission reviews. I would like to see a year's worth of commission if possible (i.e. I can't see DEC 2023 yet, but i know i have a deferred commission there). Otherwise, this is amazing!

Update FEB 2024: Still no dislikes- this is an organized, easy to use solution!

What problems is Spiff solving and how is that benefiting you?

Commission Review is solved. Instead of spending grueling hours trying to understand a spreadsheet, I click on SPIFF, and instantly I see my commissions, deferrals, etc. SPIFF simplifies the commission report, and allows me to devote more time to sales.

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AU

Anonymous User

January 24, 2024 Source: G2.com
"Great tool to check sales commission"
What do you like best about Spiff?

Spiff is just awesome! It totally changed the game for me in keeping tabs on my sales commissions. The features are top-notch, and the interface is so easy to use. Our team is cruising through sales progress like never before. Plus, the integration with Salesforce is a game-changer and gives us that extra push. Spiff is like our secret weapon for staying motivated and on top of our sales game!

What do you dislike about Spiff?

Nothing to say here. I really love using Spiff on a regular basis.

What problems is Spiff solving and how is that benefiting you?

Keeping tabs on my quota and sales commissions is a piece of cake with this tool. No matter if it's mid-month, end of the quarter, or whenever, I can easily see how I'm doing. It's like having my sales stats at my fingertips, making it super chill to track my goals and earnings

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AU

Anonymous User

January 23, 2024 Source: G2.com
"Spiff makes it easy to get your commission on time at anytime with ease!"
What do you like best about Spiff?

"Easy to get my commission, as I can see what's inside the pipe."

What do you dislike about Spiff?

I have been using Spiff for also a 2 years and the only I can change is to get an email reminder for approvement

What problems is Spiff solving and how is that benefiting you?

not needing to manually calculate

easy commission breakdown and able to see upcoming earning

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SC

Stephen C

January 10, 2024 Source: G2.com
"Great product that improves the connection between analyst and sales representative"
What do you like best about Spiff?

Spiff is a straightforward platform that jumpstarts an analysts understadning of commissions-based payouts. I have been using this platform for two months and am easily weaving through statements and answering questions about opportunities found within the Salesforce integration. The ability to answer tickets, communicate via approvals, navigate and upload statements and history is amazing. We use Spiff on a daily basis, and the customer support is astounding. If we want to see a change, the Spiff team will reach out and make sure it comes next in the pipeline

What do you dislike about Spiff?

Maybe the least helpful things are just certain kinks. For example, we have a number of months we work with, but we would like to see previous months completely locked down and archived, so the data within those months is not accidentally tampered with and/or manipulted in some way, where we must go back and fix the variance(s)

What problems is Spiff solving and how is that benefiting you?

The link and communication with our accounting, payroll, and FA teams

Read more
AU

Anonymous User

January 8, 2024 Source: G2.com
"1YR+ User - Spiff remains the best commission tracking platform."
What do you like best about Spiff?

After utilizing SPIFF for over a year, it absolutely keeps its title as the best commision tracking platform on the market. An extremely visually-appealing and user-friendly interface to monitor my targets & commission.

What do you dislike about Spiff?

Have not experienced a single issue, ever!

What problems is Spiff solving and how is that benefiting you?

Eliminating the need to use clunky Salesforce commission dashboards that don't provide the same level of insight.

Read more
AU

Anonymous User

January 5, 2024 Source: G2.com
"Fantastic ICM"
What do you like best about Spiff?

Spiff is a fantastic, flexible ICM platform. It offers a lot of control and power to administrators.

What do you dislike about Spiff?

There are some parts of the platform that require Spiff's support team's help to use, like setting statement period dates and deleting data.

What problems is Spiff solving and how is that benefiting you?

We have 800 users, and we used to have 800 separate spreadsheets. We can now consolidate and control that process through a single tool. This makes the compensation calculation process a lot more scalable.

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AU

Anonymous User

January 5, 2024 Source: G2.com
"Sr. Director, Client Services & BizDev"
What do you like best about Spiff?

Clean and simple interface. Doesn't do more than it needs to

What do you dislike about Spiff?

So far, I don't have any issues with Spiff

What problems is Spiff solving and how is that benefiting you?

It is giving me insight to my quarterly earnings

Read more
SC

Stephen C

January 4, 2024 Source: G2.com
"Intuitive and Revolutionary SaaS Product transforming Commission Data Manipulation"
What do you like best about Spiff?

Spiff is a platform that is easily undertstandable and useful from an administrative standpoint. We are able to work more closely to the sales team to close in on more accurate commission data, accounting solutions, and Salesforce integrations. Fantastic customer support from the Spiff team, answering any of our questions and concerns we have with the platform. We utilize spiff on a daily basis, answering tickets and chasing approvals from our sales team, leaders and accounting team.

What do you dislike about Spiff?

We have had some pushback from our sales leaders about the implementation of Spiff in their approval routines. Mainly, they are concerned with the amount of data they must sift through all at once in order to fully approve those are their team (which can be up to 40 members) . They want to be able to confirm their team's statements without having to see their statement at a granular level

What problems is Spiff solving and how is that benefiting you?

Spiff is solving our ability to communicate with the sales team. Instead of having to individually break down plans for members, we have an application dashboard that can more easily answer questions they may have about what opportunities they are included in and how they are being compensated

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MM

Marvin M

January 4, 2024 Source: G2.com
"Smooth and Accurate"
What do you like best about Spiff?

- Sales rep have full visibility of the commission status

- Easy to track

- Customer support is excelent

What do you dislike about Spiff?

- Grafic Reporting has a bit of limitation

What problems is Spiff solving and how is that benefiting you?

We have full visisbility of commission status, plans, amounts and dates. Not manual calculations are needed

Read more
MD

Matt D

January 3, 2024 Source: G2.com
"Excellent experience-HUGE upgrade"
What do you like best about Spiff?

it is so easy to use, view reports, updates quickly. No unnecessary fields.

What do you dislike about Spiff?

sometimes hard to log into or my team does not appear and I have to keep logging in and out to refresh.

What problems is Spiff solving and how is that benefiting you?

making it quicker and more accurate with updates integrating with salsesforce.

Read more

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