Spekit Reviews

Looks really easy to use for the admin and users. I think the end users would really benefit from it. Very sleek user interface and goes well with the lightning design.

The application doesn't seem very cost effective for smaller orgs.

On boarding and training.

Ease of use, onboarding process, it's pretty much a plug n play.

Sometimes, the search function can be quirky, but you'll get where you're going. This may be because our organization isn't effectively naming "speks".

Single source of truth for sales processes, new product information and the like. If there is a question, I usually respond to new hires with "There's a spek for that".

Spekit is an excellent sales enablement tool for several reasons. First, making edits and creating speks is easy on both the website and the integration. Content also goes live instantly after hitting "publish" - no long wait times for updates to go live! Speks are customizable - links, images, and PDFs are all included. Notifications and "Spotlights" can also be customized - this is especially helpful when a new process is put in place. Finally, Spekit is very unobtrusive on the browser interface. Speks are easy to find but don't take over the whole screen.

Overall, I enjoy using Spekit. However, I would suggest updating the spek editor to allow admins to paste images from the clipboard. It can be tedious to save screenshots and upload them from a library every time I want to add an image to a spek.

Spekit is helping our Sales Enablement team reinforce new processes, tools and concepts. Speks are integrated into our sales tools to provide quick and easy access to definitions, use cases, and documentation/training recordings. It is much easier for our teams to hover over and click into speks than it is for them to search for enablement tools in our company's large document library.

Spekit has successfully allowed us to create a consistent, effective and efficient enablement experience.

As a fast-growing business, we must onboard new team members with consistent ways of working quickly. Spekit does this!

It's our single source of 'how to' with everything related to processes, systems and methods.

Love how the technology is evolving with its users. The team is using feedback to add even more functionality to support customers.

The Customer Success team are very proactive and committed to pushing us to get the most from our investment.

Nothing meaningful to note. As someone based in Europe it would be great to see a team on the ground over here soon.

Onboarding faster

Change management at scale

Consistent learning experience (everything in one place)

I love that I can upload all my quoting process and training videos so that it's easily accessible to our sales team. Spekit has cut down on repeat questions and allowed me to regain this time to focus on other areas and tasks.

I do not have any dislikes with the Spekit tool.

The sales team can find quoting processes and salesforce user information, giving the support team time to focus on other areas of responsibility.

Speks are a wonderful way of delivering engageable content right where you want. Easy to create, and to update, it allows my users to better understand what they have to do (or not to do) on a given field, or on an Opportunity stage.

If you are creative you can enrich the content in a very powerful way, that is attractive for user.

I frequently use the Spotlight functionality to widely share communications with the fields, and being able to see who engaged or who snoozed the notification, is really helpful. Also, I can correctly target my audience and where (which SF object) I want my notification to be displayed.

The UI has still need some improvements, but the you can see that the team is continuously working on that topic.

I miss an index or summary functionality on speks for the users. For example, is somehow difficult to guide a user through all the speks indicating what to read first, and what to read next.

Being available only on Chrome, I have to constantly keep an eye on those non-chrome users as they are missing the fun.

Delivering guidance on how to use a field or a SF object in the right moment.

Push engageable communications to the right users.

Ease adoption of new functionalities on the CRM.

Quick access to information, without moving from Salesforce.

Speks are a bit "bulky" in terms of layout - I would like to have a clear vision of contents I input, without the visible parameters.

Process adoption, Salesforce adoption, time and money saving, Keep Sales Reps focussed on their pipeline management, boost revenue generation

I love the amount of time that Spekit saves me as an operations professional from answering the same question over and over again. It also has greatly improved our tech stack adoption and ensured that reps are adhering to our processes.

Absolutely nothing! Love all the functionality of the tool. Only recommendation would be to have some kind of connector for Confluence that so that I can easily sync documentation back and forth

Spekit is helping us onboard our reps quickly and helping them to have the tools and information they need when they need it.

I like that Spekit has given us a place to centralize our processes and documentation. The reporting and analytics empower us to see which processes our team engage with.

There is nothing that I dislike about Spekit.

Spekit has solved our document and process repository issues. Spekit allows us to have all processes documented in one place, creating efficiencies in our team. Change management has become easier as we can disseminate information to all team members simultaneously.

Fast access to critical information without leaving the ATS or CRM. Users no longer have to spend time searching for answers or searching for people to answer their questions. Opportunities for content are limitless. In addition, their customer support and IT teams are tremendous to work with and very responsive.

The technology behind the way Spekit functions on the browser may initially create response time delays.

Access to information especially 'how to' information for processes that need to be followed.