Spectrm Reviews

Spectrm provides great assistance throughout the projects. They work solution-oriented and are always available for questions. They are open to feedback, but also bring very good ideas themselves. With a lot of energy and full commitment from all people involved.

For the first contact with Spectrm I would have liked a better, more detailed onboarding. I am a very visual person and always need lots of examples because I find the idea of a chatbot very abstract. During the cooperation, however, all questions were quickly clarified and I felt very supported by the team.

Spectrm has found an exciting approach to get in touch with potential customers. Even if the implemented use case was not yet the right one for my purposes, I'm sure we'll find a way to use their services in the future.

Getting updates about new options / opportunities for our brand

Automations don't work perfectly most of the time

how to communicate with our target group an Facebook

Their support and involvement in the projects

Nothing that I dislike at the moment. Everything is great

Building a bot that has created a lot of engagement and consideration in our marketing funnel

Responsibility and great ideas. Pleasant cooperation.

nothing:) there wasn't any problem and everything was okay.

They set-up the whole project for the Škoda Enyaq FB Bot messenger and we manage and deliver whole assets.

The product itself is easy to use and a great addition to our social media content.

The exchange with Spectrm is always very helpful and their proactive approach makes it very easy to achieve good results.

Small things about the product, but cannot name anything significant here.

Give it a try

Spectrm helps us to provide automated answers to the most common customer questions, improving the customer experience while reducing the workload for our CS agents.

The platform is highly intuitive and well designed. Its interface allows anyone to easily code a chatflow. The team is also great and always available to assist in any matter.

From time to time the platform would become rather slow and it might take longer to load.

Social media hasn't been profitable to sustain for us as a company. With the e-commerce chatbot on Meta platforms, we've pushing to enhance conversion both on organic and sponsored content.

It's an excellent team that is reliable responsive, and has an outstanding expertise. They immediately understood our needs and delivered an exceptional chatbot which helped us connect better with our audience.

Despite the very short timeline, the team has remained flexible to our demands and ideas - I couldn't have asked for a better team to work with. Our chatbot has seen some tremendous growth and this has been a great learning opportunity overall. Massive shout out to Elsie Poser and Nathalia Saliba for their endless dedication, expertise, and kindness. Thank you!

We are looking forward to continuing this journey with Hannah Robins.

Nothing, we presented them with a tremendous task and they exceeded our expectations.

Connect with Spectrm, their support has been great and they provided us with all information we needed.

Spectrm helped us update a chatbot that wasn't tailored to the audience we would like to target. They helped us increase our reach, improved the bots language and made it overall more engaging.

I love the people on the Spectrm team they are very friendly and organized. They answer all our doubts and questions and work with us in a very collaborative way so we can achieve our company goals for the project. The product itself is very cool and gives a very dynamic experience to the users. The platform from what I have see also provides many tools for customization of the chat bot which can be very useful for what we want to achieve.

I don't have anything bad to say at this time.

We haven't fully implemented the project just yet but we already see that it is a more reliable and creative product than others in the market that our company has used before. There are many different options for the engagement of our customers.

Usability and simple to handle user interface.

Until now I did not come across any feature or bug that i dislike. Or the bugs were fixed quickly when talking to customer support.

We were using it for different purposes e.g. connecting it to online stores or using geo fencing measures.

On the one hand the partnership with Spectrm is superb. The guys working with us always took good care of us and we feel that our partnership was valued. Thank you very much! On the other hand Spectrm indeed just delivered a convenient product that is the best on the market.

There isn't anything in particular that comes to mind.

Spectrm helps us publishing content via Facebook Messenger to a broad audience.