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Speakap Reviews

User Rating

4.6/5 (Based on 98 Ratings)

Rating Distribution

  • Excellent

    63.3%
  • Very Good

    31.6%
  • Average

    5.1%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Ease of Use, Improved Internal Communication, Excellent Customer Support, Employee Engagement

Technical Issues, Limited Customization, Mobile App Issues, Search Functionality

Do You Use Speakap?

Write a Review

Review Summary

Speakap is a popular platform for internal communication, lauded for its ease of use, intuitive design, and helpful customer service. Users appreciate its ability to connect employees across locations, share information quickly, and foster a sense of community. However, some users point to limitations in functionality, such as the lack of advanced analytics and challenges with integrating external platforms. Additionally, the platform's reliability on mobile devices can be an issue, with some users experiencing connectivity problems. Despite these drawbacks, Speakap remains a valuable tool for improving internal communication, employee engagement, and company culture.

Pros

  • Speakap is easy to use and intuitive for all employees.
  • Speakap improves internal communication and employee engagement.
  • Speakap centralizes information and provides a platform for sharing successes.

Cons

  • Some technical glitches may occur but are typically fixed quickly.
  • The platform may require additional features for some specific needs.
  • Speakap might not be fully supported on all devices, especially older Android versions.

AI-Generated from the text of User Reviews

Reviews
NH

Nienke H

December 11, 2023 Source: G2.com
"We love Speakap!"
What do you like best about Speakap?

Verbinding en connectie. En ik zie, we zijn nu bijna een jaar live, dat de enthousiasme toeneemt.

What do you dislike about Speakap?

Bericht kan snel "verdwenen" zijn in tijdlijn. Het komt soms voor dat er op één dag meerdere berichten worden geplaatst en dan zie je je eigen bericht gewoon wegvallen. Dat is dan heel zonde. Het is natuurlijk goed om die enthousiasme te zien, maar dat vind ik echt een nadeel. Ik weet dat je een bericht kan vastzetten, maar doen we alleen als de inhoud urgent is.

What problems is Speakap solving and how is that benefiting you?

Betere communnicatie. Meer inzicht in wat anderen doen.

Read more
AU

Anonymous User

September 15, 2023 Source: G2.com
"Fijne, laagdrempelige manier om medewerkers met elkaar in verbinding te brengen"
What do you like best about Speakap?

De mobiele app is zo ontzettend makkelijk, dat iedereen het kan gebruiken. Het heeft de functionaliteiten van sociale media, waardoor de meeste collega's intuïtief weten wat ze moeten doen en hoe het werkt. Het heeft wel even tijd nodig om te implementeren, maar nu na minder dan een half jaar zien we steeds meer collega's dagelijks terugkeren op het platform.

What do you dislike about Speakap?

De verbinding is niet altijd optimaal buiten het wifi netwerk. dan kun je filmpjes niet afspelen, fotos die niet laden, en dat is toch wel zonde van je content.

What problems is Speakap solving and how is that benefiting you?

Onze collega's werken verspreid over locaties in heel Nerland. We zochten een manier waarop we deze collega's toch onderdeel van het hoofdkantoor konden laten zien.

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SJ

Scott J

July 14, 2023 Source: G2.com
"Excellent product, top-notch customer service"
What do you like best about Speakap?

We were in the process of designing our own App, when we first became acquainted with Speakap. All the framework was completed and our participation was essentially plug and play. The Speakap team helped to bridge our existing complicated communication system to interface well with their integration process. The application is easy to use, and we look forward to significanty improved communications with our field personnel, as we gain greater engagement.

What do you dislike about Speakap?

No real dislikes here. Some of the customization by Speakap to our unique processes took a bit longer than anticipated, however that was more of a product of our design than theirs.

What problems is Speakap solving and how is that benefiting you?

As a commercial construction general contractor that also self-performs work, over half of our company has limited access to our VPN, email notifications, or intranet. Speakap provided a solution that will allow our field employees to circumvent our VPN and give us direct access to communicate with all employees, while ensuring that only authorized employees will have access to the content in the app. Exactly what we needed. We branded the Speakap for Swinerton as: SwinApp.

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KS

Kunal S

February 10, 2023 Source: G2.com
"Speakap Review"
What do you like best about Speakap?

With Speakap, you may quickly and easily contact a large number of employees who might otherwise be unresponsive or completely unaware of your efforts. Speakap is really clean-looking. It has a straightforward structure, and daily administration is simple. The support division offers assistance with all issues and adjustments to the mapping. The single sign-on solution presents no issues.

What do you dislike about Speakap?

There is not much to dislike! The integrations can occasionally run into problems, but that really really depends on how your organization is set up.

What problems is Speakap solving and how is that benefiting you?

We are investigating possibilities for getting the app added to the public section of the App store. Additionally, they are developing onboarding tools. Although it is good that opportunities will exist and creating an environment for onboarding that allows users to readily access training and information.

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KC

Kelci C

December 8, 2022 Source: G2.com
"Amazing Tool For Your Business!"
What do you like best about Speakap?

Speakap is a great tool and has really changed the way we do internal communications. It's changed how our corporate office communicates with our frontline team members and how our management team connects with one another.

What do you dislike about Speakap?

There aren't many things to dislike! There can be a few hiccups with the integrations, but that is really all based on how your business is set up.

What problems is Speakap solving and how is that benefiting you?

They really care to listen to suggestions we have and tools we could use to improve the experience, and I think that alone - being open to listening and working with us to solve problems - is really valuable.

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GV

Garrett V

December 8, 2022 Source: G2.com
"The simplest way to connect our employees"
What do you like best about Speakap?

Speakap makes it quick and simple to reach a vast number of employees who otherwise would be disengaged or entirely out of the loop. Before Speakap we tried to engage our team through email, but we were missing more than half of the workforce who did not have a company email. Our business is also transient, so to differentiate ourselves from our competitors we use Speakap to break down the wall between management and employee. The transparency is unparalleled with the app, and we have seen an increase in culture, inclusivity and retention from our workforce.

What do you dislike about Speakap?

Speakap is continually evolving and they have new innovations releasing all the time. We are only scratching the surface of what we can do with this app, so it is difficult to say that it has any downsides.

What problems is Speakap solving and how is that benefiting you?

It first tackles the problem of communication between headquarters and the field. Due to the nature of the work, construction companies often create strife between office and field as though they do not exist on the same level. Using Speakap we continue to destroy this notion and prove that the best teams work together at every turn, and that's what makes us successful. Our upper management and even our owners can chime in directly to our field team using this app, and those small moments make a huge difference when it comes to company pride, employee retention and overall employee success.

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DV

Danielle V

December 8, 2022 Source: G2.com
"Very pleased with Speakap and the team that works there!"
What do you like best about Speakap?

The team is very helpful and incredibly responsive. My boss comes up with new ideas and features to add to our profile almost daily and they have always entertained these ideas with kindness and attentiveness. Along with that, our employees have raved about the use of the app and how easy it is to navigate. Speakap has been a huge hit for our company!

What do you dislike about Speakap?

Probably the only dislike about Speakap is the cost. The 3-month billing cycles equal quite a bit of money for an app that everyone just uses for fun content and not a necessary communication tool within a company.

What problems is Speakap solving and how is that benefiting you?

N/A

Read more
SP

Steven P

December 8, 2022 Source: G2.com
"Excellent customer service. Willing to learn about ways to improve product and implement."
What do you like best about Speakap?

Ease of use. Availability to troubleshoot and address issues. Very timely in responding.

What do you dislike about Speakap?

Premier analytics doesn't come with package. Need to pay for upgrade.

What problems is Speakap solving and how is that benefiting you?

Helping communicate with team members who don't have company emails. Extremely beneficial communication tool.

Read more
SV

Simone V

September 11, 2019 Source: G2.com
"Perfect way to stay in touch"
What do you like best about Speakap?

I know Speakap as a perfect platform to interact with your employees and to increase involvement with your company.

What do you dislike about Speakap?

It takes time to integrate this in our company. Although it is really easy to use, lot of our employees are attached to the old intranet platofrm

Recommendations to others considering Speakap:

Of you are looking for a platform to interact with your company and employees, Speakap is the best intranet platform to increase the employees commitment in your company.

What problems is Speakap solving and how is that benefiting you?

Now we got one big platform for all our communications. With the chat function it is really easy to interact with other employees.

Read more
JB

Jean B

August 28, 2019 Source: G2.com
"Perfect way to stay in contact with your employees"
What do you like best about Speakap?

Speakap is a perfect platform to create a huge commitment with your employees. We're used to use it as a platform to share news and interact with our employees. Perfect mobile integration and web-based. I like the possibilities to implement other systems and plug-ins to Speakap.

What do you dislike about Speakap?

Nothing to mention. It is very easy to use and cost effective.

Recommendations to others considering Speakap:

Perfect way to create a commitment with your employees.

What problems is Speakap solving and how is that benefiting you?

An amazing commitment of all of our employees. Perfect way to keep each other informed about company related stuff.

Read more

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