Browse Software
List Your Product
Loading...
SparkPost Reviews

User Rating

4/5 (Based on 219 Ratings)

Rating Distribution

  • Excellent

    51.1%
  • Very Good

    26%
  • Average

    8.2%
  • Poor

    1.4%
  • Terrible

    13.2%

User Sentiments

Excellent Customer Support, Robust API Integrations, High Email Deliverability, Detailed Email Analytics and Reporting

Account Suspension Issues, Lack of Transparency in Account Actions, Limited Debugging Tools, Inadequate Spam Detection for Wordpress

Do You Use SparkPost?

Write a Review

Review Summary

Overall, SparkPost is highly regarded for its email deliverability, reliability, and ease of use. Users appreciate its robust features, including advanced analytics, personalization options, and real-time tracking. The platform's user-friendly interface and intuitive design make it accessible for businesses of all sizes. However, some users have reported occasional email delivery issues and a lack of certain advanced features found in competing platforms. Additionally, a few users have expressed concerns regarding pricing and customer support responsiveness.

Pros

  • Reliable email delivery with high uptime and low bounce rates.
  • Userfriendly interface and robust API for easy integration.
  • Advanced analytics and reporting for campaign performance tracking.
  • Flexible pricing plans to suit different business needs.

Cons

  • Limited features compared to some competitors.
  • Occasional issues with deliverability to certain email providers.
  • Limited support for international languages and currencies.

AI-Generated from the text of User Reviews

Reviews
AG

Anuj G

September 27, 2023 Source: G2.com
"Best Email Service provider"
What do you like best about SparkPost?

The Analtytics part which us very easy to use

What do you dislike about SparkPost?

User Interface sometimes there is login issue

What problems is SparkPost solving and how is that benefiting you?

Analystics of Email and conversions which we got from emails

Read more
DT

Daniel Thorpe

June 13, 2022 Source: Trustpilot.com
The best support I've experienced in 42 years.
In my 42 years I have dealt with a LOT of support. SparkPost and more specifically the PowerMTA bunch are hands down the best support I have had during that time. Thanks and keep it up!

- Daniel Thorpe (Spotler Group)
Read more
AU

Anonymous User

January 12, 2022 Source: G2.com
"Good software, easy to use"
What do you like best about SparkPost?

I like how it's on my phone and simple to start using with no training.

What do you dislike about SparkPost?

Not much. It's pretty intuitive and simple to use. I didn't feel like I needed too much training.

What problems is SparkPost solving and how is that benefiting you?

It's nice that it integrates pretty well with social media apps

Read more
AB

Alex B

January 6, 2022 Source: Trustpilot.com
PowerMTA Rocks!!!
The PowerMTA team is A+++. I have been working with them for years. The Account Management team are wonderful, the product team is very eager to listen and truly making the right changes, and the PMTA product is a workhorse that never fails. I love PMTA.
Read more
AU

Anonymous User

December 22, 2021 Source: G2.com
"Spark Post enables non-design staff to create professional marketing materials"
What do you like best about SparkPost?

I like the high-quality photos and design tools and the app's user-friendliness.

What do you dislike about SparkPost?

The design grid can feel rigid, but it's usually easy to find workarounds.

What problems is SparkPost solving and how is that benefiting you?

Spark Post allows non-designers to create high-quality marketing materials with ease.

Read more
S

Stephen

December 19, 2021 Source: Trustpilot.com
does the job
does the job, that I need it to do.

Having the audit trail has helped us a few times.
Read more
TH

Tammy H

December 8, 2021 Source: G2.com
"Love SparkPost!"
What do you like best about SparkPost?

SparkPost is so easy to use and makes my posts look so professional!

What do you dislike about SparkPost?

Sometimes I would like to be able to change the template around.

Recommendations to others considering SparkPost:

If you need an app to help make your posts look professional and unified, choose SparkPost!

What problems is SparkPost solving and how is that benefiting you?

I love that I can Brand my posts so they all have a unifed look.

Read more
S

Shobana

November 29, 2021 Source: Trustpilot.com
Good
Very good customer support
Read more
V

Vic

November 21, 2021 Source: Trustpilot.com
The team is always extremely helpful
The team is always extremely helpful. Thank you!
Read more
S

Satheesh

November 16, 2021 Source: Trustpilot.com
Is best supporting team and reply for…
Is best supporting team and reply for the queries is really amazing.
Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed