Sparkbay Reviews

I love that managers have all the data we need to make good decisions on employee initiatives. Before, we were mostly relying on face-to-face interactions and perceptions. Having an accurate and precise picture of how the team is doing is a big time saver.

The export feature could be improved. Being able to export excel sheets would help us extract some data to create curve analysis.

Keeping accurate data on employee engagement. Helping managers improve their team's satisfaction.

It is hard to pick just one; I love the ease of the weekly surveys and the analytics.

Probably the employees' impatience around change with the metrics we get in a shorter time than is actually feasible.

I think the best thing is to set the right impression and expectations.

The direction of the company; our strategy and forward-looking plans; perception of benefits / culture.

Answering the surveys are a walk-in-the-park. They literally take less than a minute. The software is easy to understand and the questions are well designed. Sparkbay makes it easy to understand the data so we're able to drive positive changes.

It would be great if we had the option of having longer/custom voting periods for the conversations.

We used to do in-house surveys. But the time and effort required to design them and collect the results was making the process ineffective. So we ended up doing them only a few time a year. With Sparkbay, employees are automatically surveyed on a regular basis and the results are provided in real time. We're also able to get deeper analysis than before, which make it easier to implement the right initiative for the right people. Participation rate is also higher because the surveys are much easier to respond to.

Sparkbay customer support team is very implicated in supporting us to improve and provide us with deep insights about our business. I love how easy it is for each manager to start conversations with members of the team facing an issue, and use the results to determine what the best actions are.

The report export is not user-friendly enough to my taste. However, they are working on it.

For managers that want to have a solid understanding of the engagement issues their team has and that are open in getting their feedback to fix them.

Our managers presently use Sparkbay to monitor and maintain a good 360 degree experience throughout their team. The software enabled us to gain extensive data and we felt more confident in taking action. This lead to impressive improvements through initiatives fueled by employee feedback.

I love how complete the platform is. It is powerful enough to take care of all our engagement issues. The way the user interface is designed makes it intuitive and easy to use. Two features that particularly distinguish Sparkbay are the heatmap, where you can easily see what the top engagement issues are per department and employee demographics, and the open conversation where you can make a group of employee collectively solve an issue.

Some the attribute features haven't worked as well as I wanted, but the team recently made changes making it easier to import demographics.

You have to give it a try. You will be impressed by the capabilities of the software, the visual friendliness as well as the UX design.

We are using the platform to have a deeper understanding of our company engagement, and to know where we need to focus our energy to improve our employees' working life.

I love that the Sparkbay team is so engaged in helping us attain our business objectives. They're always looking for better ways to improve and guide us in improving our company culture, even when it has nothing to do with the software.

We have been using Sparkbay for only six months, no issues to date.

It allows us to understand how different segments of our employee demographics are engaged and how they feel at work, so we can tailor programs adapted to them. The open conversations helped us focus our efforts around pressing issues to reduce turnover.

I like the extensive and simple analytics Sparkbay provides. It is easy to be fooled by the simplicity of it, but once you get your first reports, you can there is so much data made available to you. And it is presented in a way that makes it easy for anyone to understand the full picture. Management was baffled. SB keeps improving the way data is presented, both in quantity and quality. This tool really gives us a complete picture and their support team makes the job so much easier.

Too much data (kidding). Seriously, the tool's capabilities go beyond our actual needs, so I don't feel we are using it at its full potential. For example, we just started using it to get employee insights by demography (seniority, age, gender, ..)

If you are looking for a tool to give you the most complete picture on how your employees are feeling, it doesn't get much better than that. And combined with their superb support team, analyzing your data is a piece of cake. Plus their simple and sleek reports will wow your audience during meetings.

Trying to build a culture of engagement and inclusion and maintaining the open communication we had when we were a smaller company.

I like that managers can see engagement results for their team, and compare them with the rest of the company. It allows for transparency in the workplace and keeps managers accountable. I find it pretty user friendly overall.

I've had a good experience so far and don't really have anything to complain about. Maybe I would add more conversation topic ideas.

Optimizing out company culture and improving employee satisfaction. Surprisingly, cutting costs and optimizing process KPIs.

First off, I want to say that their customer support is impressive. Also the app is so easy to use. Every week, employees answer an anonymous survey via email and then management sees what's going well and not so well. I'm impressed so far.

It could be easier to export reports in bulk for all departments.

Conduct regular meeting with your teams to show them the engagement levels. Start conversation regularly. We do one every two months although some teams do more than others, depending on their issues.

Creating a top-of-the-line company culture and attracting the best talent.

Being an anonymous system, it provides us with real feedback from employees. It also gives a voice to those who don't usually speak out, which provides valuable information.

They used to have team challenges available. We rarely used it (once a year I would say) but it was fun.

Be transparent with your employees, let them know the software is to make it easier for them to speak out. This will go a long way in increasing participation.

Collecting ideas from employees. Improving managers skills.