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The ability to categorize all of our clients so we can select which ones we need to communicate a current or upcoming outage to, it speeds up our workflow and also reminds us when a status may need to be updated.
Nothing! Everything is customizable and easy to use, it solves all the communication goals we were searching for and our customers love it!
Once you try it out, you'll never do without it!
Being able to communicate outages or downtime to our clients in the fastest way possible, both allowing them to receiving communication via SMS message or email or both.