Sonar Reviews

We have A LOT of custom objects. A huge upside for me has been getting an understanding of where fields sit, what they are related to, and what automation they are a part of. As a newer admin this has been invaluable and has saved me loads of time. I am also super excited to get into field spy to understand what duplicate fields we might be able to get rid of. Also, our customer success help has been amazing. We are a smaller company but I feel like a huge enterprise client.

I haven't found much of a downside to sonar.

I would say the biggest problem sonar solves is understanding where fields sit and what automation they are attached to. We have a lot of custom objects that are related to other objects so it makes me more efficient in diagnosing issues but also planning for new automations.

Having a central place to easily search the backend of Salesforce and see all dependencies. Sometimes the search in SFDC does not work well and does not show what you are looking for, but Sonar you are able to easily search all relevant objects/fields/ etc.

There is not a lot of User profile management with Sonar, like resetting passwords or fully deactivating and removing users from our instance, which would be very helpful for the Sonar Admin.

Sonar has solved many issues for us, the main being the timeline of changes allows us to go back and see what exactly was changed, when, and who made the change.

The at-a-glance interface of this tool. It is very intuitive and easy to use. The tool allows a Salesforce Aministrator to quickly see what is happening in their Salesforce instance, accurately estimate/anticipate the level of effort associated with a project, and provide a key stakeholder/client with documentation.

There is nothing about this tool that I "dislike". There have been minor improvements that I would like to see. In fact, Brad (CEO) has personally jumped on calls to discuss ideas, new features and to collect feedback. This team maintains a great sensitivity to the client's needs by providing excellent customer service/support.

Sonar allows me to see where and how every field in my Salesforce instance is used. This tool ensures accurate project timelines and clear scope/requirements. This tool helps you clean up a Salesforce instance that you inherited or has accumulated tech debt over the years, optimize the performance of your Salesforce instance, manage Salesforce rollouts, monitor changes, etc.

I like how Sonar Provides my team with a seamless way to understand and observe our salesforce instance.

Sonars pricing model is confusing. I feel that it should be priced on how complex the salesforce instance.

Sonar solves the problem of searching through salesforces UI saving us tons of time and prevents us from having to hire outside consultants.

Sonar helps to organize, document and prepare for minor or major changes. It also helps to understand where to troubleshoot first.

No downsides at this time. The only downside for me is that I don't always remember to login and check Sonar before making changes.

Sonar is helping map out and document our Salesforce orgs and sandboxes. It provides a blueprint for change, a training tool for new team members, and a backup plan.

Sonar has made communicating and gathering requirements for nearly any ask much easier than it used to be.

I wish I could add comments on particular fields

Scoping out an entire org and seeing how one change impacts many areas, and allowing me to showcase/communciate that to my stakeholders

Sonar tracking feature in PROD org regarding metadata changes.

As of now I don't have anything about this.

Sonar is much helpful in auditing the metadata changes in PROD org which is very time saving

Sonar gives us a full view of what is going on within our Salesforce instance. If I make a change within Salesforce, I can pop into Sonar and know exactly what is being impacted and what I need to do.

Would be awesome if I had a similar view of other tools in our tech stack like we do of Salesforce, such as into Hubspot, Outreach, etc. But I wouldn't say this is a dislike, just something I hope for in the future.

Before Sonar, we had multiple working within Salesforce and making changes but we did not always know what those changes were and how they impacted other aspects of Salesforce, resulting in things breaking. Now we are on the same page and can see everything going on.

Sonar makes keeping metadata clean much easier! The other main benefit is quickly seeing how meta data is being used in automations and page layouts in order to create and edit processes faster.

It will be really great when we are hopefully able to use Sonar for roles and profiles. It would be great to easily see who have access to what right from Sonar.

Sonar is constantly adding new functionality. They really listen to their customer's needs on what would make their lives easier. The work Sonar has done with bulk tagging and working out of inititiaves has made my role as an admin much easier.

Seeing field dependencies is extremely helpful.

Can't see if a field is used on a page layout.

We are solving a huge problem of field cleanup in our SF org and sonar is key to it.