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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83.5%
15.3%
1.2%
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Responsive Customer Service, Easy Content Updates, Customizable Design, Extensive Integrations
Occasional Technical Issues, Unintuitive User Interface, Limited Content Editing Options, Documentation Needs Improvement
Solodev users consistently praise the platform's responsive and knowledgeable customer support team. The platform's ease of use, particularly for non-technical users, is another major highlight. While some users find the back-end interface slightly clunky and a few have experienced minor issues with upgrades or image loading, overall, Solodev is well-regarded for its flexibility, customization options, and robust content management capabilities. Some users mention a learning curve, and a few express concerns about the cost.
AI-Generated from the text of User Reviews
The customer support for this platform has been exceptional. Very timely and helpful responses to any of our troubleshooting issues. They go above and beyond to make sure your needs with the platform are met.
Overall, our experience with Solodev has been very positive. As a developer, the documentation could be more in-depth and expanded to cover more uncommon troubleshooting issues.
Understanding AWS makes setting up Solodev much more manageable, but they have an excellent support staff to guide you through any issues you may run into.
Our team has been modernizing a collection of old web applications to a new cloud environment. Solodev makes it possible to update these websites efficiently and make them user-friendly to people who have never used a CMS before.
The thing I like the best would absolutely be how easy it is to update content/information. The ability to have our individual departments manage their own pages because the system is plug and play. I no longer have to worry about my team messing up the look of individual pages. The system takes care of that and is so easy to use!
My least favorite thing so far is that now that my website is live I have to publish in two places in order for content to immediately show up.
If you are looking to create a whole new look and feel for your website I would HIGHLY recommend Solodev. They gave us a superior design, listened to what our needs were, and completed the job in a very rigorous timeline.
The use of a module for staff is really going to help us minimize the issue of an outdated staff list and provide a great directory! The NEWS module is a feature that we look forward to helping get stories out about our district before anyone else has the opportunity to. The calendar module gives our community a great way to sort our events to find the information they are looking for. The I Want To Module is already a big favorite of the community as well. The superior design makes it so easy for our community to find what they are looking for. They have also been absolutely fantastic with communication from the design team to the back-end developers when we have something that needs so be tweaked.
PROS: Their customer service people are dedicated to providing effective resolutions to all kinds of issues.
CONS: I am looking forward to being invited for a tour of their main headquarters. They should also give us more leeway in changing/editing the articles posted on our website.
Fantastic company that is very hands-on with their customers and really goes the extra mile to make sure they find custom solutions to meet the goals you have with their platform.
We have not had many negative things to say about Solodev since we started using their platform. The only thing I would like to see more of as a developer is a more in-depth documentation and walkthrough guides to service problems independently. As a smaller company, the price to get the full support suite was a bit steep, so maybe a pay-as-you-go support model for when you need it would really put their services to the next level.
If you are not familiar with the AWS environment, setting up Solodev will be challenging. The getting started guide helps, but we ran into problems multiple times when standing up a stack. If you pay for their support package, the support team at Solodev will get you running and answer any questions very quickly and effectively.
We are building a full suite of old websites being modernized to a new cloud environment for our customer. They have never used a CMS before to edit content on their websites, and Solodev has sped up the review and collaboration process for making changes. With Solodev, what used to take a week to bring a new page online can now be done in a fraction of the time.
PROS: If you want to showcase your business content impressively, then I would advise you to use Solodev.
CONS: We do experience some minor issues when uploading photos that appear to have low resolution. We are just so lucky to be working with a team of people who knows how to fix these types of problems.
PROS: The product is a great addition to our company. It means that even newbies can create powerful sites in just a matter of time.
CONS: I don't see anything that I dislike about the product. I don't really create sites or update content that often, so I don't have an opinion on this.
What are the best aspects of this product?
The product is a great addition to our company. It means that even newbies can create powerful sites in just a matter of time.
What aspects are problematic or could work better?
I don't see anything that I dislike about the product. I don't really create sites or update content that often, so I don't have an opinion on this.
What specific problems in your company were solved by this product?
We utilize this product to develop our official site and pages. Our content editors find Solodev very useful in creating content that would attract people to visit our site as often as possible.
Are you a current user of this product?
No
PROS: I've been seeking help with Solodev for the longest time when it comes to designing our official page. I like that it gives me a variety of options to choose from. I can post useful content, photos and videos that would help me promote products and services.
CONS: Not that many issues with the product. It took me some time to learn how things work, but the team behind Solodev has been consistent in assisting.
PROS: Besides having a highly competitive product with great features, I also would like to commend Solodev for their outstanding customer service. Their staff are all polite, professional and highly trained to handle a wide variety of issues. Every time we call, they make sure that all questions are answered in a manner that we could understand.
CONS: The customer service team is quite commendable for their skills and knowledge. However, I discovered that we have limited hours when seeking assistance from them. I hope that they would reconsider this policy so that all multiple concerns would be addressed in a single phone call.
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Our experience with Solodev replacing our old, outdated website at volusiasheriff.org was excellent. The responsiveness and speed of staff and the quick access to help whenever we need it are some of the best aspects of working with Solodev. Whenever we want to add a new feature, or need help with an existing one, we can count on a quick response from Solodev support and a resolution that works.
There has been no downside so far. Solodev has met or exceeded every expectation and done everything we've asked throughout the process of launching a new website.
We have been able to launch a more nimble website that is easier to update with new information when needed. That allows us to share timely news, highlight certain stories or issues when they're most relevant, and keep our residents informed with a few clicks.