Soldo Reviews

User Rating

4.4/5 (Based on 452 Ratings)

Rating Distribution

Excellent
74.1%
Very Good
11.3%
Average
2%
Poor
0.9%
Terrible
11.7%

User Sentiments

Excellent Customer Support, Ease of Use, Efficient Expense Tracking, Comprehensive Spend Management Features

Account Blocking Issues, Mobile Application Instability, Limited Payment Acceptance, Unclear Communication Regarding Account Closure

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Review Summary

Users generally express contentment with the features and functionality provided by Soldo, highlighting its user-friendly interface, ease of use, and efficient expense management capabilities. The mobile app is particularly praised for its convenience and accessibility. However, some users have reported occasional technical difficulties and a lack of certain features, resulting in mixed reviews and a need for improvement in certain areas.

Pros

Centralized spend management and expense control for businesses.
Fully integrated with accounting tools for seamless expense reporting.
Employee empowerment with individual prepaid cards and realtime expense tracking.

Cons

Limited integration with some accounting software and expense management platforms.
Potential for additional fees for certain features and transactions.
Some users report occasional technical issues with the platform.

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Reviews

Stephanie

November 22, 2024 Source: Trustpilot.com

Fast onboarding process and support…

Fast onboarding process and support team very friendly and kind

Dennis Lindsay

November 18, 2024 Source: Trustpilot.com

Dealt with Marit this morning and just…

Dealt with Marit this morning and just as in previous experiences she provided a prompt response to the issue we were having. The problem was clearly explained, quickly resolved and we were provided with advice for our future transactions.

Tyson Mascarenhas

October 28, 2024 Source: Trustpilot.com

Excellent service with swift actions.

Date of experience: October 28, 2024

Giorgia

October 3, 2024 Source: Trustpilot.com

Marco super veloce e disponibile!

Date of experience: October 03, 2024

Patrizia Giordani

September 11, 2024 Source: Trustpilot.com

Tempestivi ed efficienti

Date of experience: September 11, 2024

Sue

August 15, 2024 Source: Trustpilot.com

Soldo support is brilliant

Soldo support is brilliant - always sort out queries really quickly and keep in touch via email for ongoing issues - thank you Sean, you were a star with my last problem - no more emojis for me :)

Amy

August 7, 2024 Source: Trustpilot.com

First rate customer service

Jillian was super fast and helpful with upgrading our multiple company plans. Not the first time Jillian has helped me and each time is always pleasant and quick to respond.

Kyle Morrison

July 26, 2024 Source: Trustpilot.com

Good support chat...

There always teething problems with new companies and app set-up etc, but the Soldo chat service has been invaluable in resolvng any issues or questions we might have had. Works well for our guys on the road and financce management. If we could squeeze some more value by linking to fue cards that might be an added benefit.

Jack

June 25, 2024 Source: Trustpilot.com

Sean helped with a timing difference…

Sean helped with a timing difference query, on this specific chat request. Additionally the support is more often than not a quick and efficient. Highly recommend

Burcu A

June 24, 2024 Source: Trustpilot.com

Thanks to Emisa :)

Emisa solved our problem very quickly. Thank you!