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SolarWinds RMM Reviews

User Rating

4.5/5 (Based on 133 Ratings)

Rating Distribution

  • Excellent

    57.9%
  • Very Good

    34.6%
  • Average

    4.5%
  • Poor

    2.3%
  • Terrible

    0.8%

User Sentiments

Comprehensive Remote Monitoring Capabilities, Robust Automation Features, User-Friendly Interface, Excellent Customer Support

Occasional Patch Management Issues, Slow User Interface, Dated User Interface, Limited Third-Party Application Integration

Do You Use SolarWinds RMM?

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Review Summary

Users applaud SolarWinds RMM for its comprehensive monitoring capabilities, praising its customizable dashboards, extensive alerts and reporting features, and the ability to monitor a wide range of devices and systems. Reviewers appreciate its seamless integration with other SolarWinds products, enabling centralized management. However, some users express concerns about occasional performance issues, a steep learning curve, and the need for continuous monitoring to ensure optimal performance. Overall, many reviewers find SolarWinds RMM a powerful and versatile RMM solution with robust features, but its complexity may require dedicated resources and expertise to fully utilize its potential.

Pros

  • Streamlines IT management and automates routine tasks, saving time and resources.
  • Offers comprehensive monitoring and alerting capabilities, enabling proactive issue resolution and minimizing downtime.
  • Facilitates remote access and control, enabling efficient troubleshooting and support.
  • Provides detailed reporting and analytics, allowing for datadriven decisionmaking and performance optimization.

Cons

  • May have a steep learning curve, requiring dedicated time for training and onboarding.
  • Might require additional hardware or software infrastructure for optimal performance and scalability.
  • Some users have reported occasional issues with system performance and integration with certain thirdparty applications.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

December 21, 2023 Source: G2.com
"Navigating Efficiency: A Comprehensive Review of N-able N-Sight RMM"
What do you like best about N-able N-Sight RMM?

N-able N-Sight RMM is best for its comprehensive remote monitoring and management capabilities, user-friendly interface, and robust automation features.

What do you dislike about N-able N-Sight RMM?

There is nothing to dislike about N-able-N-Sighy RMM

What problems is N-able N-Sight RMM solving and how is that benefiting you?

I find valuable in the platform for streamlining IT operations, improving system monitoring, and enhancing overall efficiency. It helps address issues like proactive problem resolution, reducing downtime, and increasing overall network security.

Read more
TK

Titu K

December 20, 2023 Source: G2.com
"N-able N-Sight RMM Review"
What do you like best about N-able N-Sight RMM?

The one thing I see as most significant about RMM is its capacity to gather data and give speedy reports. We have n-sight RMM close by the MSP manager. It works commendably for us. I can without a doubt manage all of the endpoints

What do you dislike about N-able N-Sight RMM?

Now and then, it seems like I'm feeling the loss of some with how simple mechanization is.

What problems is N-able N-Sight RMM solving and how is that benefiting you?

Everything is coordinated, and I can see situations rapidly.

Read more
CP

CJ P

June 13, 2023 Source: G2.com
"Easy to use with a lot of basic monitoring tools."
What do you like best about N-able N-Sight RMM?

Quick view of how all RMM agents are performing. Lots of tools and reports to keep the agent systems running smoothly. Applying patches and updates is a breeze. Ability to customize policies for each customer. Remotely connect to a monitoring agent computer system quickly and effortlessly.

What do you dislike about N-able N-Sight RMM?

Deployment can be smoother. No matter what view I am in, whenever I want to deploy, it constantly asks for what customer. It should take from there if I am already in a customer view. macOS takes some effort even after setting the proper permissions in the privacy section of system preferences.

What problems is N-able N-Sight RMM solving and how is that benefiting you?

Clean interface. Remote access is fast and easy. Provide our customers fast service. Reporting tools show important details that matters.

Read more
MP

Matt P

May 11, 2023 Source: G2.com
"Great experience and lots of time saved"
What do you like best about N-able N-Sight RMM?

eThe time we have saved from using N-Sight RMM has been huge. We've gone from monitoring of devices being a pain to it being one of the easiest processes we now have.

What do you dislike about N-able N-Sight RMM?

The UX needs a bit of work to modernise and some of the automated tasks could do with better feedback.

What problems is N-able N-Sight RMM solving and how is that benefiting you?

Speed of deploying monitoring. We had gaps in monitoring before that have now been closed.

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JB

Jonathan B

February 22, 2023 Source: G2.com
"Easy Features and quick analysis"
What do you like best about N-able N-Sight RMM?

The one thing I find most helpful about RMM is the ability to information gather, provide quick reports, and review data across multiple sites with ease without the information feeling overwhelming.

What do you dislike about N-able N-Sight RMM?

I dislike the automated tasks and how they work. It would help if they offered results and speed in real time versus guessing if or when an automation command is sent off

What problems is N-able N-Sight RMM solving and how is that benefiting you?

solving ongoing services not reporting in and ensuring i have connectivity to all of their services in real time and they can repair anything in a dime if needed.

Read more
DB

Don B

October 5, 2022 Source: G2.com
"Awesome RMM"
What do you like best about N-able N-Sight RMM?

Very good value for the money. N-Able cares about your success

What do you dislike about N-able N-Sight RMM?

So many products that it's hard to keep track of them all. Support could use improvement

What problems is N-able N-Sight RMM solving and how is that benefiting you?

Simple to connect and manage thousands of endoints.

Read more
ER

Elias R

September 5, 2022 Source: G2.com
"Sehr empfehlenswert und Top Produkl"
What do you like best about N-able N-Sight RMM?

Alles an Funktionnen und das gesamte Aussehen der Oberfläche im Web und sehrempfehlenswert.

Natürlich das RMM, Backup, Fernwartung und die supergute Funktion EDR.

What do you dislike about N-able N-Sight RMM?

Es gibt nichts was ich daran nicht mag, Absolut gar nichts. Somit ist dieses Produkt für mich das beste Monitoing Tool für alle möglichen Geräte, da können Sich andere Anbieter eine scheib eabschneiden.

What problems is N-able N-Sight RMM solving and how is that benefiting you?

Es gibt nichts was ich daran nicht mag, Absolut gar nichts. Somit ist dieses Produkt für mich das beste Monitoing Tool für alle möglichen Geräte, da können Sich andere Anbieter eine scheib eabschneiden.

Read more
A

Anthony

November 1, 2021 Source: Financesonline.com
Amazingly great resource.
PROS: It gives us better opportunities to serve people in a manner that they expect and deserve. We were able to simplify complex workflows, and all employees are happy about these changes.
Read more
E

Estella

July 30, 2021 Source: Financesonline.com
This product is known for doing an excellent job in terms of scalability.
PROS: No need to think out of the box for complete solutions on difficult workflows. SolarWinds comes with the exact tools that you need to enhance customer service. RMM is there to take your business up to the next level.
Read more
R

Riley

June 18, 2021 Source: Financesonline.com
Best user experience we ever had.
PROS: Setting up the app was relatively fast and convenient for us. Anyone can follow the instructions and use them to check ongoing network activities and issues.
Read more

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