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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Online Survey Software for Business
82.4%
12.9%
2.4%
1.2%
1.2%
Ease of Use, Robust Reporting Features, Excellent Customer Support, Variety of Question Types
Occasional Software Glitches, Limited Customization Options, Pricing Concerns, Unintuitive User Interface Elements
Sogolytics is widely praised for its user-friendly interface, intuitive design, and visually appealing questionnaires, making it a popular choice for academic and student research. Many users appreciate the platform's flexibility and diverse question types, including multimedia support. However, some users express concerns about the price point, which can be higher than competitors. A few note occasional glitches or limitations in functionality. Ultimately, Sogolytics is viewed as a robust, powerful tool for creating and analyzing surveys, but its higher cost and occasional usability quirks might deter certain users.
AI-Generated from the text of User Reviews
Sogolytics has been a great tool for our nonprofit organization - we collect data about our programs and it is helpful for organizing meetings and events. Their support team is always readily available and quickly resolves our questions.
I have had positive experiences using Sogolytics
Sogolytics helps collect and summarize consumer and member feedback about our programs and priorities.
When Firefighters Without Borders needed a survey platform, we did a lot of research on the existing options and chose SoGoSurvey because it has the best features. We love the different question types, the premade surveys and the interface, which is not only easy to use but looks amazing. Highly recommend it for other non-for-profits.
I have not encountered any features that are missing.
It provide us with a way to create forms to collect vilunteer information, board satisfaction, etc
Sogolytics is user-friendly. We have been using it for years. On the few occasions when we've had to contact support, we have always received prompt responses. We switched to Sogolytics after using a competitor for a short period of time. When we contacted the competitor for support, we just never received a response. I appreciate Sogolytics responsiveness. They also offer a nonprofit license, which is very helpful to us.
It can be frustrating when the nonprofit license expires each year without any notification. We usually only know when it has expired if we try to send out a survey and receive an error message. Having to reach out to Sogolytics to extend the license when we really need to send out a survey can be frustrating. I wish that we would receive an email letting us know when the license is about to expire or has just expired.
We need to gather feedback on our programs. This feedback allowes us to improve future programs. It also allows us to provide data when applying for grants to support our programming.
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