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Socure Reviews

User Sentiments

Ease of Use, Fast ID Verification, Accurate Fraud Detection, Excellent Customer Support

Occasional Inaccuracies, Limited Customization Options, Issues with Selfie Verification, Lack of Facial Recognition

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Review Summary

Users praise Socure (Berbix) for its quick and accurate ID verification, user-friendly interface, and reliable performance. Its seamless integration and robust fraud detection capabilities are particularly appreciated, saving users time and reducing compliance risks. While the system's overall effectiveness is acknowledged, some express concerns regarding occasional inaccurate ID flagging, image quality, and limited customization options. Overall, Socure's strengths outweigh its weaknesses, making it a valuable tool for identity verification and fraud prevention.

Pros

  • Intuitive platform simplifies KYC and ID verification.
  • Accurate facial recognition enhances identity verification.
  • Easytouse interface allows for quick and efficient setup.

Cons

  • Occasional technical hiccups require manual intervention.
  • Limited customization options for clientfacing UI.
  • Some users experience difficulties with ID photo clarity.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

December 14, 2023 Source: G2.com
"Director of Federal Compliance"
What do you like best about Socure?

I think the product itself is incredibly intuitive, and far ahead its competition as relates to the service providers that other gaming entities have historically used to carry out the KYC function.

What do you dislike about Socure?

We've run into a couple of hiccups along the way w/respect to some of the features (esp. DocV), so I'd love to ensure that product continues to receive attention and enhancements.

What problems is Socure solving and how is that benefiting you?

KYC & anti-fraud measures: it's integral to our ops

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NA

Nick A

August 10, 2023 Source: G2.com
"great in depth experience"
What do you like best about Socure?

The ability for us to feel confident in the review done by Socure Doc V step up when we are opening accounts.

What do you dislike about Socure?

I dont have a dislike. So this question is not applicable

What problems is Socure solving and how is that benefiting you?

Allows us to spend more time helping the customers use the product and less time onboarding

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AU

Anonymous User

December 14, 2022 Source: G2.com
"Overall berbix is a valuable tool to our company"
What do you like best about Socure?

The most helpful things is the ability to be extremely accurate with facial recognition between the ID photo and the selfie provided

What do you dislike about Socure?

I think that the software it self could be retooled to be faster. Some occasions I do experience lag trying to use berbix

What problems is Socure solving and how is that benefiting you?

We are able to quickly identify potential fraudster but comparing their ID to the selfie provided

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AU

Anonymous User

November 17, 2022 Source: G2.com
"berbix review"
What do you like best about Socure?

Berbix verifies the ID and notifies us of any discrepancies & if the ID submitted is related to any other applications / accounts

What do you dislike about Socure?

The lack of facial recognition is limiting the programs ability to be as useful as it could be.

Recommendations to others considering Socure:

facial recognition

What problems is Socure solving and how is that benefiting you?

New credit / savings account verification.

Benefits i've realized is that the program identifies fake IDs easier

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RP

Rishi P

November 9, 2022 Source: G2.com
"Best services provider"
What do you like best about Socure?

Through this we can easily find out any user record by using their ID's and I have never faced any issues with the implementation till now.

What do you dislike about Socure?

There is nothing to dislike as such now. But they can improve if users want to perform an action for bulk ID.

What problems is Socure solving and how is that benefiting you?

They are verifying Ids, and it has improved our identification feature.

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AU

Anonymous User

August 12, 2022 Source: G2.com
"Berbix works seemlessly"
What do you like best about Socure?

The best thing is that we get exact information about what has been accepted or rejected. If rejected, then why, so this is user-friendly as well as developer friendly.

What do you dislike about Socure?

There is nothing that I can say is not good in berbix so far.It is working fine.

What problems is Socure solving and how is that benefiting you?

Berbix helps us to identify identity user's information by accepting the front and back of ID /Selfie It fetches the details of the user even let's say if someone's passport is expired it also tells that.This is benefiting us that which ID is real or not.

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AU

Anonymous User

August 11, 2022 Source: G2.com
"A Great KYC Vendor!"
What do you like best about Socure?

The ability to create transaction flags!

What do you dislike about Socure?

Some of the user experience is still clunky.

What problems is Socure solving and how is that benefiting you?

KYC for new customers without us needing to maintain that information!

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AU

Anonymous User

August 11, 2022 Source: G2.com
"Amazing starter pricing. Best in class software"
What do you like best about Socure?

The pricing is very reasonable for early stage companies that need something quick and easy to plug into. The setup was quick and painless. It's all been going well. If anything I'd like one platform for ID checks AND background checks but Berbix do one thing REALLY well and I like that

What do you dislike about Socure?

Nothing. It's all been going well. If I had to be picky, it doesn't do background checks but hey! It does one thing well and that's great

What problems is Socure solving and how is that benefiting you?

We onboard teachers who work with children. They speed up our onboarding time significantly.

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AU

Anonymous User

July 4, 2022 Source: G2.com
"Great experience"
What do you like best about Socure?

This is a great tool that helps clients where face to face is complicated and is embedded with AI

What do you dislike about Socure?

It requires an internet connection, and the recipient needs a camera-enabled device, I guess this is an essential requirement for the app, but not everyone meets the requirement

Recommendations to others considering Socure:

even if the application has a recommendation it is only a guide, and nothing like your independent review

What problems is Socure solving and how is that benefiting you?

used for securely processing customer documents

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GZ

Giancarlo Z

June 15, 2022 Source: G2.com
"Berbix is fast and smart. I used to have problems with it but since their update-0 issues! 10/10"
What do you like best about Socure?

The barcode scanning feature to makes sure the ID is valid.

What do you dislike about Socure?

How clients get frustrated with the app. It's nothing to do with the functionality but user errors.

Recommendations to others considering Socure:

Make sure you know all the steps before instructing others to use. Test it out for yourself.

What problems is Socure solving and how is that benefiting you?

Fraud prevention and ID theft. It is great for less legal work later on.

Read more

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