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Socrates Reviews

User Rating

5/5 (Based on 2 Ratings)

Rating Distribution

  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Socrates?

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Reviews
AU

Anonymous User

August 25, 2021 Source: G2.com
"Socrates Review"
What do you like best about Socrates?

Now that live scheduling is available in Socrates we are able to track agents and if they are logged in, late, unscheduled or not scheduled.

What do you dislike about Socrates?

Some programs do not sync with Socrates. Another disadvantage is Socrates is not always live. It updates every 30 minutes on specific times. You do have to refresh often as well.

What problems is Socrates solving and how is that benefiting you?

Making sure agents are logged in, logged in correctly, and that adherence is being met. We are also able to send messaging in Socrates to agents, as well as blast emails for additional help, etc.

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AU

Anonymous User

May 8, 2018 Source: G2.com
"Great Healthcare Portal"
What do you like best about Socrates?

Easy to find real healthcare information

What do you dislike about Socrates?

High cost, most of the companies don’t pay for his services

What problems is Socrates solving and how is that benefiting you?

Reviewed clinical cases

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