Socialinsider Reviews

The Customer support was very professional and Quick in Response

They also solve the problems very quick ,

The files that I can download from the insight is very easy to read.

Comparing Between few Pages is a feature that does not exist in many of the places.

Maybe the Price

But One should not forget that to keep this Quality with Customer service and for the Technical team that check if everything is ok . Is not so cheap so you get exactly what you are paying for

it is providing me insights of few Hundred posts just with one click which makes my life easier

- Easy hook-up and access

- Easy to use interface and results display, ensuring anyone from Juniors to C-suite can understand the analysis and derive insights

- Great platform support across the board

- Support team are INCREDIBLY supportive, with timely responses and accommodations made to ensure your experience with the platform is as optimal as possible. Honestly, one of the best support teams I've had the pleasure of dealing with, and a big reason the platform is great to work with.

- Monthly payment plan - making the platform affordable for all team sizes

- Powerpoint exports require some fiddling with, especially as not all KPIS are reported or reported in the most effective format

- Auto-tagging development is not strong; definitely an area for improvement

- Data can sometimes require speaking with the team to amend - there are occasional kinks where posts are appearing twice, or some engagement is not being accounted for - this isn't a common occurence and the team is incredibly supportive when it does happen, but it's definitely something to be mindful of

Channel Benchmarking and analytics

The tool is very clear, easy to use and complete

I would like a more complete comparison table

Conducting a full analysis of social media pages

First of all customer service is always great and top-notch! Plus that available data and the look of the GUI is great!

Did not know some of the limitations of for example swaps at first, but customer service has helped in regards of this!

Competitor audits and own social media channel reporting.

The account manager was very professional and enthusiastic and helped me solve many problems

Everything about Social insider is great

Use Socialinsider to measure and track TikTok data, TikTok campaign analytics, competitive insights, brand metrics, and evaluate marketing campaigns, and to help us get more information

straight to the point data, no frills or excessive stuff, simple and raw. Great team/support. Super easy to implement, super easy to use, super easy to integrate.

a tad expensive, and the UX is what it is, bare with it

audit, white-lable audits, tracking, monitoring, KPIs, reporting

- Competitor analysis

- A deep analysis of social media platforms that can extend for 3 years

- Very helpful and flexible customer service

Waiting for the development of listening

SocialInsider enables me to monitor and analyze the performance of my campaigns, understand my target audience and competitors. It also helps me measure engagement and reach, monitor my brand's reputation, and extract market trends. With the aid of customized data and reports, it assists me in enhancing my future strategies.

It's extremely helpful for social media publishers and content creators like myself to do the deep analysis of trending content. I personally use it every day to get new ideas for my social accounts. It has given me many ideas by seeing what other content is performing well. Using this data, I've grown my social accounts millions of followers! I use it all the time for this purpose and it's very worth the money and quite affordable when you think of how fast you can grow using the tools it provides.

There's no real downsides actually. It's super useful! The price is actually quite affordable too so I can't think of anything wrong with Socialinsider. I use it every day!

It has helped me grow my social media channels millions of followers. I use it every day to analyse top performing content on the internet and get video ideas for my own channels. Using the data, I've created content that has gone viral over and over and it's helped me grow my channels and earn money as well!

Socialinsider gives me the same tools than any other big social media management platform that I´ve used. It even has more features than the competitors. But what I like the most is the human customer service. Actual people are behind the computer! So refreshing!

Not a lot of downsides, if I had to say something probably the difference in times.

Analytics, reporting, decision making.

Fast, helpful and informative.

I was testing the tool and had couple questions which were answered instantly!

nothing really, so far it has been really good!

tracking competitors performance with a generous back data, which were quite helpful for us to create trends and expectations!