SOCi Reviews

I like the tabs that are available to go back and forth between different areas. The entire scope of the site is great. The amount of info given for different aspects of the buinsess is amazing.

I do not have any complaints about SOCi. much better than the old system.

SOCi allows me to see all reviews customers leave, access our social media platforms to see reviews given and access. It also allows me to respond to customers directly to appreciate their feedback and handle any negative issues.

I like that I can post to all social media platforms at once and it is easy to use.

It is easy to use once you get used to it. When starting out it can be difficult though.

Drawing in business. Helping us reach or customer base on more of a personal level.

It is very easy to use and track activity. The information is right at your fingertips. Using the mobile app makes it easier to to stay on top of tsks.

We have not found anything that we dislike or would like changed.

we are able to reach out to guests and feel that is helping so they return.

I like that SOCi is user friendly. I also like that posts can be scheduled. This helps to keep me organized in what has been done and what needs to be done. I have had to contact customer support one time. Was quick to respond and action taken immediately.

I have not really found anything in particular as a downside or a dislike. In the beginning it took a little getting used to, but after using frequently became very easy.

Helping to reach a greater audience/customer base

I love the ease of creating social media posts within SOCI. You can also create posts by linking your Canva account. Absolute dream team for getting your social media

Sometimes soci un-syncs from my Facebook and Instagram accounts after I make any changes within the two or sometimes for no reason at all. Not too bad, it just takes a few requests to resync.

Soci simplifies the social media posting process by allowing us to post the same post to all platforms with one click. It makes analyzing and responding to reviews from multiple integrated platforms a breeze with response templates, and notifications are sent for any new reviews that need to be responded to or addressed.

SOCI is easy to navigate & I love the fact that they offer training videos to answer any questions you might have.

So far I have not found any dislikes or issues with SOCI.

Being able to post to all social media platforms at once, saves so much time.

SOCi has been very beneficial to our organization especially in the areas of reputation management and social media.

I don't have anything I currently dislike about SOCi.

Ease of multiple location marketing

Extemely user friendly, helps stay on top of social media for our business. I love how it saves us time and money while prioritizing our business sounding professional at all times.

We love it- no complaints, its been more than we expected.

Saves us alot of time posting to multiple social media platforms, helps us to quickly respond to any reviews. We love how we can save prewritten responses to reviews also which saves us time but never compromises our professionalism.

I can schedule my posts and post them all at the same on, different social media platforms.

Whenever I post my post, and if there is an error, I have to go to each account to update the error change individually.

it helps us integrate all our social media platform under one login and make it easy to post them all at one time.

It's a easy to use platform. And easy login

It can be glitchy. When clicking in the link in my email

It make reviewing the reviews easier