Snoooz Reviews

The automated responses and coverage plans keep everything smooth. Plus, the personalized touch in emails makes a real difference in customer satisfaction.

While I don't miss any features at the moment, I think having the ability to create more complex automation sequences would add even more value to the platform such as sending NPS surveys for certain customer sentiment.

It solves my problem to take care of customer emails when I am out of office and also leave notes for my backup

I like the fact that we can create personalized OOO responses. The sentiment detection feature also helps us gauge customer moods accurately, allowing us to address their concerns effectively.

I have yet to find any major flaws in Snoooz AI. Occasionally, there might be a slight delay in the OOO response, but it's a minor issue considering the overall efficiency and time-saving benefits the platform provides.

The tool helps us gauge customer sentiment, allowing us to address their concerns effectively, which is important for us!

Snoooz AI simplifies our workload amazingly! The personalized emails and automated tasks are top-notch. Our team can focus on customers, thanks to Snoooz AI.

Occasionally, it misinterprets customer sentiments. It would be great if the sentiment detection could be more accurate.

We believe in offering the best customer experience, and Snoooz provides a way to do that when we step out of office

Snoooz automations and personalized responses give our customers a seamless experience. The backup plans feature ensure there are no service gaps, making it a reliable solution for managing out-of-office situations.

The lack of integration with Pipedrive is disappointing. However the team has agreed to build an automation for us, which is encouraging.

It cuts down the time spent on repetitive tasks and allows us to focus on delivering exceptional service to our clients.

The personalized OOO emails and coverage plans are a game-changer. Our customers are happy, and we can enjoy our time off without worries.

It lacks a mobile app as of now. Having access on our phones would be super convenient, especially when we are on the move.

Snoooz AI saves time and reduces stress by handling emails and backups automatically. This helps us work better and enjoy our time off, keeping our customers happy.

I love this tool! It's amazing and incredibly useful. I can't believe it wasn't available sooner. I'm using it to manage my out of office, and it's saving me so much time. I also appreciate its ability to detect sentiment and alert managers about issues. This feature is a game-changer! Kudos to the creators!

I needed help setting it up initially, but the team reached out, so it wasn't a huge issue.

Following up with customers after returning from vacation is always challenging, but Snoooz makes it easy and saves a lot of time.

Easy to set up and manage especially for a large team. Great tools and features. Definitely would recommend !

Nothing to dislike yet. So far so good !

ooo for my organisation

I like that it can fetch sender information and incorporate it into the responses which adds a personal touch that our customers appreciate. The platform's compatibility with various apps makes it a versatile solution for our diverse communication needs.

The reporting functionality is somewhat rudimentary. Enhancing it with more comprehensive analytics would provide a deeper insight into customer interactions.

It helps me enjoy time off from work as the personalization feature can send appropriate responses to my customers.

Snoooz has simplified our out-of-office management completely. The round-robin backups and coverage plans are seamless, ensuring our operations run smoothly even when team members are away. The integration with popular apps like Asana and Intercom streamlines our communication processes, saving us valuable time and effort.

One minor improvement could be expanding the list of integrated apps. While Snoooz AI already integrates with many popular platforms, having an even wider range of options would cater to businesses with diverse software preferences.

Snoooz solves our problem with out-of-office management through their round-robin backups, coverage plans and personalized auto-responder.

Snoooz AI's ability to automate OOO tasks is fantastic! It has significantly reduced our workload, allowing us to focus on more strategic aspects of our business.

I hope Snoooz AI develops a mobile application to facilitate convenient access while on the move

It has solved the problem of excessive workload, enabling us to concentrate on the more strategic facets of our business.